Prolific Reviews 6,812

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. People appreciate the platform for its diverse and engaging surveys, with interesting subjects and varied formats available on multiple devices. Consumers highlight the opportunity to assist researchers and be fairly compensated in cash, with prompt payouts via PayPal. Many feel respected by the platform, emphasizing the absence of mid-survey screen-outs, which respects their time. The best part is that you can earn quite a lot weekly. However, some reviewers report negative experiences with customer service, citing slow response times and unhelpful or ignored inquiries. Others mention issues with study rejections and researchers not responding to messages. Despite these concerns, the platform is praised for its user-friendly website and the chance to make extra money while participating in thought-provoking research.

Based on these reviews

Rated 5 out of 5 stars

Earnings can be cashed out instantly using PayPal. Variety of studies not just surveys, I find the psychology studies the most interesting. Fair rewards, easy way to make extra money. Been using for a... See more

Rated 5 out of 5 stars

Really love Prolific. The studies are plentiful, professional, and usually fairly profitable (they pay well). Any technical issues I've faced have been minimal and any other study-related glitches I'v... See more

Rated 5 out of 5 stars

Brilliant site for really diverse surveys. Always easy to answer, interesting subjects. Good rate of pay. A choice of answering on mobile, desktop or tablet - although there are more for the deskt... See more

Rated 5 out of 5 stars

Prolific is hands down the best study/survey site. Minimum payout is £6 and you can payout daily. The studies are so interesting and varied. All your demographic information is used before you sign... See more

Rated 2 out of 5 stars

Got screened out of 80 studies last month, most studies are low paying 15,20c surveys. probably have my membership revoked for being honest but someone has to be. It used to be good, lucky to make £10... See more

Rated 1 out of 5 stars

Account suspension without detailed explanation. A ready-made, pasted response. Be aware that at some point you may suddenly lose access to your account... I recommend Prolific if you'd like to sha... See more

Rated 1 out of 5 stars

I jumped through hoops for weeks to join Prolific, handing over sensitive personal data and wasting time on surveys and tests, only to be left rotting on a waitlist for months. When I finally receive... See more

Rated 5 out of 5 stars

Thank you Prolific -this platform has restored my faith, hope and trust that I get to partake in thought provoking, brain stimulating ways and not merely choosing colours for the packaging of a new/o... See more

Rated 5 out of 5 stars

I gave Prolific 5 stars because out of all the reward and survey sites I’ve tried, it’s the only one that’s consistently allowed me to make real money on the side. It’s not a huge amount for the total... See more

Rated 1 out of 5 stars

I feel like this company just stole my data. I applied, went through all the steps, uploaded my ID and then finally they say I failed the verification. I uploaded all my true details and my governmen... See more

Rated 5 out of 5 stars

I love Prolific and I'm very being happy being a worker on the platform. The team is professional, helpful and quick to resolve any issues that rarely come up. You get the feeling they really care... See more

Rated 1 out of 5 stars

Profilic's customer support for participants is really awful. They don't respond to particpants and treat them really unfairly even when researchers are clearly in the wrong. If you really want to be... See more

Rated 5 out of 5 stars

The best site for those who want to make a few extra bucks taking legitimate surveys & other types of studies. Most importantly you can choose not to show surveys with in-study screening, so you don't... See more

Rated 5 out of 5 stars

Prolific is by far the most trustworthy and enjoyable site around for taking part in research studies and surveys. I've been using the site for several years and have never had an issue with payment,... See more

Rated 5 out of 5 stars

Prolific is hands down the best platform for academic research. Unlike other sites, you never get screened out halfway through a survey, which respects the user's time. The pay is fair, the studies ar... See more

Rated 5 out of 5 stars

5 stars are well-deserved! You get real cash (no vouchers or similar stuff!!), even immediately after the study, transferred to PayPal. Through Prolific, I have the great chance to test and learn... See more

Rated 5 out of 5 stars

They offer interesting, mostly University developed studies that I don't get screened out for. More recently, they have some that do pre-screening bat the beginning, but I always get a prorated amount... See more

Rated 5 out of 5 stars

I have been working on prolific for over 4 years now and I couldn't be happier with this platform! It's an awesome way to make extra money and its fun! I enjoy taking part in the studies, this isn't y... See more

Rated 5 out of 5 stars

I’ve been using Prolific since 2019 and I wouldn't trade it for any other site. The researchers are professional, the studies are often thought-provoking (especially the ones involving memory or log... See more

Rated 5 out of 5 stars

Prolific has helped me financially, as well as improving myself as a person. Lots of research opportunities. Fun, boring, long, or short, I always hop on to Prolific in my down time, make a few buck... See more

Rated 2 out of 5 stars

While its good side money, their support is the WORST you will experience. There are a lot of researchers who abuse their power and reject your information, shutting down your account. Prolific will e... See more

Rated 5 out of 5 stars

I love doing surveys for prolific, especially when im bored. The subjects are interesting with topics that feel thoughtful at times and some are about whats going on in the world, so a varied choice.... See more

Rated 4 out of 5 stars

There are some good opportunities on Prolific, though I'm hoping to get more variety the longer I am a member. Many of the surveys require filming yourself in some way, so there are a lot I skip. It i... See more

Rated 5 out of 5 stars

This actually pays out! Cashes out with at least $6. Paided per study by some of the most prestigious colleges in the world! Quick earning and quick payout to PayPal within minutes. Prolific is one of... See more

Rated 5 out of 5 stars

I have been doing studies on Prolific for a few years. I am retired and live on a fixed income. I cannot possibly praise Prolific enough for the opportunity I have to make extra money that has helped... See more

Rated 1 out of 5 stars

Very bad experience. Prolific is not a scam in itself, but it has scammy ways of operating. My account was banned for a technical glitch on my end. First put on hold, then when appealed, was rejected.... See more

Rated 1 out of 5 stars

Incompetent, non existing support, cherry picks people they want to help. They ignore all reports of scammer researchers on their platform, the ones who do not pay, the ones who deceive, the ones who... See more

Rated 5 out of 5 stars

My journey of a thousand miles, has been truly amazing with Prolific, my one platform that has been putting bread on my table, I am happy with the platform, there is room for improvement though, I bel... See more

Rated 1 out of 5 stars

Apparently from my research, they added more security to check that users are who they say they are, which I am totally fine with! I finally got off the waitlist, signed up, and did all that to be de... See more

Rated 5 out of 5 stars

I have now been doing surveys and studies on Prolific for several years and have mostly enjoyed the interesting content. The studies are well explained and I receive my compensation immediately or w... See more

Rated 5 out of 5 stars

I enjoy completing surveys, and use the rewards largely for charitable donations. I have been a member of several panels in the past, but have now narrowed it down to a core of four worthwhile sites,... See more

Rated 5 out of 5 stars

I've been using Prolific for 7 years now, in that time I've earned £12,000, and it's helped pay for life-saving surgery that I previously couldn't have afforded on just my normal wage. I live a differ... See more

Rated 5 out of 5 stars

Prolific has been an awesome website to use. They offer a wide range of studies and the the support team has responded promptly whenever I've had issues. Most researchers are professional. The layo... See more

Rated 5 out of 5 stars

I absolutely love Prolific, they have such a user friendly website. The surveys that are available are always quality surveys and you get paid money frequently, you don't have to wait a long time to c... See more

Rated 5 out of 5 stars

I have been using this platform for years and i really enjoy it. I do a lot of studies and once you have a good rating you can earn quite a lot weekly. Honestly you can trust all aspects, the secur... See more

Rated 5 out of 5 stars

Prolific is the only survey company that offers good earnings. They prioritize the quality of their survey takers and ensure there are no bots or account sales via ID verification! I've made a lot of... See more

Rated 1 out of 5 stars

Prolific doesnt follow its own rules or enforce them. Asking for ID verification after using the platform for 5 years and then blocking me from using the site, as i dont have a ID in date. Asked for o... See more

Rated 5 out of 5 stars

I’ve been using Prolific since 2019 and I’ve been really happy with the platform. I’ve never had any issues over the years, the studies pay well, and everything is clear and straightforward. On the fe... See more

Rated 5 out of 5 stars

I’ve really enjoyed being part of Prolific. It’s one of the best platforms where the studies are genuinely interesting, and I feel like I’m learning something new while earning a bit of extra mo... See more

Rated 1 out of 5 stars

Nevermind, alot of surveys that doesnt match you because of unsupported browser etc, so why the hell does it shows for me, only wasting my time? Got rejected at the end of survey because of too long s... See more

Rated 5 out of 5 stars

I have been a member of many survey sites and Prolific is the best. The surveys are usually quite interesting because most relate to societal issues instead of market research. Most of all though i... See more

Rated 5 out of 5 stars

I've been a participant on Prolific for a few years now, and without a doubt, this is by far the best platform for online studies, surveys, and more. Not once have I ever had a bad experience. And sur... See more

Rated 5 out of 5 stars

Prolific is a great platform to make some extra and also it's very interesting as well. I have participated in various different studies and enjoy the majority of them. I learn things that I normally... See more

Rated 5 out of 5 stars

I joined prolific 8 years ago to earn a little extra. I have taken part in some great studies that I have really enjoyed. Some are very easy and only take a couple of minutes. Others are more complex... See more

Rated 4 out of 5 stars

I am giving it 4 stars because of support experience, you can literally write to them and they will get back at you after some time. Some researchers are really taking advantages of participants. So... See more


Company details

  1. Online Marketplace

Written by the company

Prolific is a platform that enables researchers to collect high-quality human-powered data at scale from a large, vetted pool of research participants and taskers. Using the Prolific platform researchers can target, contact and manage research participants from a diverse, vetted and fairly-treated pool – to deliver world-changing research and the next generation of AI.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

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Rated 1 out of 5 stars

Support lets the app down.

I’ve been using Prolific for over 5 years. Then out of nowhere, I was suddenly unable to log in — it said my password had been changed.

Since I can’t access my account, I’m unable to use the normal support system. I’ve sent two emails to Prolific support, but that was over 5 months ago and I still haven’t received any response.

I’ve also tried reaching out through Twitter and Reddit, but again, no reply.

I’m genuinely worried about my privacy being compromised at this point.

The platform itself is great, but the lack of support has been really disappointing.

1 October 2025
Unprompted review
Rated 1 out of 5 stars

Account on hold for no reason!

Have been using Prolific for 2 years, with countless surveys being approved under my account. All of a sudden surveys stopped, no explanation or details as to why. I contacted Prolific after a few months and asked if anything was wrong, and suddenly my account has a message on it saying account on hold as I've failed an Identity verification? I appealed this decision but cannot get hold of a person. They clearly want to wipe out all the previous Prolific participants and start with a fresh batch for researchers every few years.

11 February 2026
Unprompted review
Rated 1 out of 5 stars

I have not been paid

I have yet to receive payment for any of the surveys I've done. I cashed out about a week ago, and my PayPal still does not reflect any kind of payment. I feel like my time has been wasted

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Prolific is great

Prolific is everything they said they were and more sure nine times out of 10 you have to grind for real cash. But, you make real money normally for the time per amount is fair and stacks up. In addition, the topics they usually have free surveys are relevant to today’s society and I enjoy giving my opinion on them. Thank you, Prolific for this opportunity.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

The best, most interesting survey site

So glad I found this site. Really interesting and diverse surveys which make me think. Lots of surveys at a fair rate of pay, which accumulates quickly and is visible at the top of the page. Shame that so many of the better paying surveys are for desktop only, as I don’t have one!

9 February 2026
Unprompted review
Rated 5 out of 5 stars

New worker

Since November 2025, I have received numerous tasks and research assignments to complete. Like any other job, we encounter strengths and weaknesses in micro-tasks. However, all the work done at Prolific has significantly helped my family budget, which is why I rate it 5 stars.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

GREAT side hustle…

I have been on Prolific for over a year now and I can safely say it is a great platform to work for. Interesting studies that pay fairly. I highly recommend Prolific.com as a great side hustle.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

The studies are real and make a difference in the world

The studies are real, and nothing like what you see on a survey platform. This is NOT a survey platform; through studies conducted by researchers, large and small, we, the participants, are truly making a difference in the world.

As a software engineer and AI enthusiast, I enjoy helping many AI research teams advance AI toward a future that benefits humanity.

Prolific's platform is visually appealing and easy to navigate and understand. I like that very much.

9 February 2026
Unprompted review
Rated 3 out of 5 stars

Good idea, results vary, support poor

The website itself works fine, technically, if you are an interesting demographic (socioeconomic-wise) you will have multiple surveys a day which pay anything from a few cents up to 8-9 dollars/pounds. Those take very long though, average pay per hour is around 10 USD/GBP +/-.

The surveys itself differ a lot in quality and are made with different platforms, I frequently run into smaller errors like not-translated questions.

Payment varies, some studies take unreasonably long reviewing your entries (longer than a week) and I already got unfairly rejected ("finished too quickly") even though I answered the "attention-check"-questions correctly. I am just a quick reader and have finished well withing the average time it took. So this was a scam

(Techno-Eustress & Techno-Distress through AI Chatbots By Nico Schmidt)

Support when you payments are late or unfairly cancelled is poor, you can block/contact researcher and give feedback to Prolific, but there is no support whatsoever to resolve the issue in your interest.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Best returns among surveys

Earnestly the best returns on any survey taking app I've tried. You may need to wait to get in here and prove you are a human, but its worth it.

2 February 2026
Unprompted review
Rated 2 out of 5 stars

Sooner payouts

Prolific should make the researchers pay much sooner. Or Prolific should categorize when a study will pay. For example, one day, one week etc.

8 February 2026
Unprompted review
Rated 1 out of 5 stars

I jumped through hoops for weeks to…

I jumped through hoops for weeks to join Prolific, handing over sensitive personal data and wasting time on surveys and tests, only to be left rotting on a waitlist for months. When I finally received the "green light," the system indicated an error in my application.
The "support" experience was even more insulting. I opened a ticket and was met with total radio silence. I tried again, but they ignored me again. I eventually deleted my account to regain some privacy, hoping my data had been removed from their system. This wasn't just a letdown; it was a complete and utter waste of my time.

8 January 2026
Unprompted review

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