Earnings can be cashed out instantly using PayPal. Variety of studies not just surveys, I find the psychology studies the most interesting. Fair rewards, easy way to make extra money. Been using for a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
Written by the company
Prolific is a platform that enables researchers to collect high-quality human-powered data at scale from a large, vetted pool of research participants and taskers. Using the Prolific platform researchers can target, contact and manage research participants from a diverse, vetted and fairly-treated pool – to deliver world-changing research and the next generation of AI.
Contact info
London, United Kingdom
- [email protected]
- www.prolific.com
Replied to 40% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Support lets the app down.
I’ve been using Prolific for over 5 years. Then out of nowhere, I was suddenly unable to log in — it said my password had been changed.
Since I can’t access my account, I’m unable to use the normal support system. I’ve sent two emails to Prolific support, but that was over 5 months ago and I still haven’t received any response.
I’ve also tried reaching out through Twitter and Reddit, but again, no reply.
I’m genuinely worried about my privacy being compromised at this point.
The platform itself is great, but the lack of support has been really disappointing.
Account on hold for no reason!
Have been using Prolific for 2 years, with countless surveys being approved under my account. All of a sudden surveys stopped, no explanation or details as to why. I contacted Prolific after a few months and asked if anything was wrong, and suddenly my account has a message on it saying account on hold as I've failed an Identity verification? I appealed this decision but cannot get hold of a person. They clearly want to wipe out all the previous Prolific participants and start with a fresh batch for researchers every few years.
Disappointing fall from grace
Used to be a reputable source of research surveys, but has devolved into mainly AI slop.
Easy way to make quick lil money
Great little platform to make money on…
Great little platform to make money on made over 2k over the years
I have not been paid
I have yet to receive payment for any of the surveys I've done. I cashed out about a week ago, and my PayPal still does not reflect any kind of payment. I feel like my time has been wasted
Prolific is great
Prolific is everything they said they were and more sure nine times out of 10 you have to grind for real cash. But, you make real money normally for the time per amount is fair and stacks up. In addition, the topics they usually have free surveys are relevant to today’s society and I enjoy giving my opinion on them. Thank you, Prolific for this opportunity.
The best, most interesting survey site
So glad I found this site. Really interesting and diverse surveys which make me think. Lots of surveys at a fair rate of pay, which accumulates quickly and is visible at the top of the page. Shame that so many of the better paying surveys are for desktop only, as I don’t have one!
Please try giving authentic answers and…
Please try giving authentic answers and not just doing it because you have to but rather do it because you want to because it’s gonna benefit other people as well
The best platform and my go to space…
The best platform and my go to space for the most engaging,rewarding and memorable studies on the internet.
New worker
Since November 2025, I have received numerous tasks and research assignments to complete. Like any other job, we encounter strengths and weaknesses in micro-tasks. However, all the work done at Prolific has significantly helped my family budget, which is why I rate it 5 stars.
GREAT side hustle…
I have been on Prolific for over a year now and I can safely say it is a great platform to work for. Interesting studies that pay fairly. I highly recommend Prolific.com as a great side hustle.
The studies are real and make a difference in the world
The studies are real, and nothing like what you see on a survey platform. This is NOT a survey platform; through studies conducted by researchers, large and small, we, the participants, are truly making a difference in the world.
As a software engineer and AI enthusiast, I enjoy helping many AI research teams advance AI toward a future that benefits humanity.
Prolific's platform is visually appealing and easy to navigate and understand. I like that very much.
Good idea, results vary, support poor
The website itself works fine, technically, if you are an interesting demographic (socioeconomic-wise) you will have multiple surveys a day which pay anything from a few cents up to 8-9 dollars/pounds. Those take very long though, average pay per hour is around 10 USD/GBP +/-.
The surveys itself differ a lot in quality and are made with different platforms, I frequently run into smaller errors like not-translated questions.
Payment varies, some studies take unreasonably long reviewing your entries (longer than a week) and I already got unfairly rejected ("finished too quickly") even though I answered the "attention-check"-questions correctly. I am just a quick reader and have finished well withing the average time it took. So this was a scam
(Techno-Eustress & Techno-Distress through AI Chatbots By Nico Schmidt)
Support when you payments are late or unfairly cancelled is poor, you can block/contact researcher and give feedback to Prolific, but there is no support whatsoever to resolve the issue in your interest.
Their system is easy to navigate. Surveys are fairly easy to navigate and straightforward.
Their system is easy to navigate
Easy to participate
Easy to participate, interested to see the variety of studies.
Best returns among surveys
Earnestly the best returns on any survey taking app I've tried. You may need to wait to get in here and prove you are a human, but its worth it.
Sooner payouts
Prolific should make the researchers pay much sooner. Or Prolific should categorize when a study will pay. For example, one day, one week etc.
My new "go to" survey site
My new "go to" survey site! Quality surveys, and they pay better than any other I've seen. Well worth the time!
I jumped through hoops for weeks to…
I jumped through hoops for weeks to join Prolific, handing over sensitive personal data and wasting time on surveys and tests, only to be left rotting on a waitlist for months. When I finally received the "green light," the system indicated an error in my application.
The "support" experience was even more insulting. I opened a ticket and was met with total radio silence. I tried again, but they ignored me again. I eventually deleted my account to regain some privacy, hoping my data had been removed from their system. This wasn't just a letdown; it was a complete and utter waste of my time.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








