Recharge.com Reviews 93,222

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the user-friendly website, highlighting its ease of navigation and simplicity in making purchases. Consumers find the service fast and easy to use, especially for topping up phones and sending recharges to family members abroad. People also appreciate the convenience of being able to make purchases from anywhere, without needing to visit a physical store. However, some reviewers have expressed concerns about the fees associated with the service, considering them excessively high. Some users have reported issues with payments, such as funds not being credited or cards not working, while others have reported that the product doesn't work as expected. There are mixed opinions regarding the product and payment methods.

Based on these reviews

Rated 4 out of 5 stars

I hope you are doing well. I purchased a Roshan 750 AFN recharge through your application on January 29, 2026 at 22:32 for the number 93728512893. My order number is 189678940. Although I receive... See more

Company replied

Rated 3 out of 5 stars

this service is great HOWEVER the fees are absurdly high, a 10$ paysafe/jeton/neosurf voucher will cost you like $13.39 this is ridiculously over priced i dont buy paysafes on here anymore and use myp... See more

Company replied

Rated 3 out of 5 stars

Recharge is a fast, easy to use site. Saves time leaving the house to purchase certain vouchers, however it would be helpful if recharge.com had a live chat option, it can be quite off-putting when re... See more

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Rated 5 out of 5 stars

I ordered a payment from Trancash, and the money was immediately debited from my bank account. However, I received a message stating that the verification would take up to 24 hours. I was very annoyed... See more

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Rated 5 out of 5 stars

I’ve transferred money several times; on your side it doesn’t show as received, but here it says it has been received. The funds never actually get credited there. Whenever I try to contact you by ema... See more

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Rated 5 out of 5 stars

Excellente applications facile intuitif pertinente fun Il n y a aucune prise de tête On reçoit directement notre comamde Et on peu utillese notre code dans la minute qui suit lachat Il y a... See more

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Rated 5 out of 5 stars

I am so happy that Recharge is providing this service on the internet. I recharge my son’s T-Mobile phone. It is very easy to use and the greatest benefit is that it accepts credit card payments from... See more

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Rated 5 out of 5 stars

Orher vendors couldn’t complete transaction because they insisted on entering our home postal code in a format that matched the website country’s format (but it can’t match format if client is from... See more

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Rated 5 out of 5 stars

Simple, easy to navigate & purchase! Straight forward & quick from purchase to usage, plus it's super handy/useful! :) Especially if you either can't be bothered, or are unable to go anywhere to pur... See more

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Rated 5 out of 5 stars

I recently recharged data for my son's phone who is abroad and the process was smooth, quick and easy. I give a 5-star rating as the code was almost received immediately. Overall it was a great experi... See more

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Rated 5 out of 5 stars

Located in India, I could top up a T mobile in USA in a few simple steps. Extremely easy and payments went through without any hassle even though multiple countries and currency was involved. In a nut... See more

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Rated 5 out of 5 stars

Fast deposit. Easy to use. Convenient. Fee slightly higher than I would like it to be as my bank also charges me a fee on top so it actually costs me more. If the fee was a bit less it would make... See more

Company replied

Rated 5 out of 5 stars

I have only used recharge to buy Paysafe a but it’s easy to use and once you have selected your payment method it is pretty simple for future purchases. After X amount of purchases you also get a litt... See more

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Rated 5 out of 5 stars

OMG ... this service saved my b***! Was trying to purchase additional telekom services for Alditalk and my (German) account was flagged as 'risk' by eplus (the provider of Alditalk). So, what to do o... See more

Company replied

Rated 5 out of 5 stars

I find Rechage an excellent way to purchase paysafes for myself and for friends as gifts that they are able to use without breaching T&Cs of their preferred online casino websites. Transactions are fa... See more

Rated 5 out of 5 stars

the ease of use and speed sometimes there are reports of cards not working, which is frustrating, but I put it down to inexperienced users not following procedures correctly How to do better? m... See more

Rated 1 out of 5 stars

These are scammers be careful am Use my card for pay my T mobile Bill for pre paid they charged from my card 40$ after am never received balance on my t mobile account am tried reach out recharge.co... See more

Company replied

Rated 1 out of 5 stars

I paid for two top-up cards and immediately went to my provider's website to redeem them. Once I put the codes in an error popped up for both stating the codes were already used. I reported the issue... See more

Company replied

Rated 5 out of 5 stars

I have been using this service for nearly 4 years and it has never failed us. It is reliable and consistent but most importantly, easy to use. Even whenbthe person doesn't have credit now they recei... See more

Company replied

Rated 1 out of 5 stars

Unable to load the page Please try again after disabling any ad-blocker extensions, using incognito mode, or using another browser By completing the payment, I agree that Recharge.com initiates... See more

Company replied

Rated 1 out of 5 stars

I got scammed by a fraudulent online store impersonating "Fix Chocolate" in Dubai. It falsely claimed to sell chocolate products but coerced users via live chat into making payments through Recharge.c... See more

Company replied

Rated 1 out of 5 stars

Bad experience with Recharge.com. As a tourist, I bought a 200 MAD Maroc Telecom top-up, assuming it was for mobile data. It turned out to be call credit only, which in my case cannot be conver... See more

Company replied

Rated 2 out of 5 stars

I have been using this company with my husband for past years . For Building on assets for our family . Over xmas I got him alot of card as gifts which did not arrive ordered three one came... See more

Company replied

Rated 1 out of 5 stars

One refill seemed to go through. Needed to refill a second line. Used back button, received a msg there was an unexpected error. Not sure if first refill went through. Tried a second phone refill. Dif... See more

Company replied

Rated 1 out of 5 stars

I ordered a 50top−up,butwiththeservicefee,thetotalchargedwas56.36. The top-up ​never arrived​ in my account. I've submitted multiple help requests about this issue, but ​I still haven't gotten it r... See more

Company replied

Rated 1 out of 5 stars

Misleading selling region locked gift cards on purpose, purchased brazilian amazon card, it was said in title its brazilian amazon card and flag of brazil shown next to it with only small text on the... See more

Company replied

Rated 2 out of 5 stars

Yes, it's faster & easier than calling Verizon, but recharge keeps offering me discounts but then not accepting the code or going straight to the payment page with no place to enter the code. I've con... See more

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Rated 2 out of 5 stars

Normally a reliable service but got an “order delayed” notification yesterday when the credit was urgently needed. My bank account was charged. The email said to wait 24 hours to see if the code wou... See more

Company replied

Rated 1 out of 5 stars

Very bad experience. Total deceptive refund policies. It's an honest review that the company claims that they are here to help in any kind of issues, like if you purchase code for wrong country, if it... See more

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Rated 1 out of 5 stars

Terrible experience. I tried to top up my daughter's phone. The payment was successful with a service surplus of 2.96 euros in addition to the 15 euro top-up amount, but I never received the credit. W... See more

Company replied

Rated 1 out of 5 stars

50% of time when purchasing from here, the card is either delayed for 4-5 days or more - then refunded or not finally released... horrible customer service that takes multiple days between each email... See more

Company replied

Rated 1 out of 5 stars

Still no reply from this awful lot despite 2 emails - I am now waiting 72 hours - my order is still on hold and my money in recharge.com bank account - while they do additional checks - give me my mon... See more

Company replied

Rated 1 out of 5 stars

You all offer a package with data, calls and sms. I paid for the package, when I got to Trinidad put my phone on, nothing. I spoke to CSR at Bmobile at the airport, who informed me, the package you al... See more

Company replied

Rated 1 out of 5 stars

Cumbersome when ordering Neosurf. Sending in credentials etc; has taken more than a week for approval; and their response was in French, I do not speak french. Still not resoved, would never use th... See more

Company replied

Rated 1 out of 5 stars

Do not use!!!! I bought codes via this page that were invalid as they had already been redeemed. When I tried to get refunded they kept trying to pass me through to another website which had nothing... See more

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Rated 1 out of 5 stars

Purchased Neosurf recharge, cost left my account, once I paid only then did I receive a message stating "we need to verify your identity" and to upload licence......I don't have said licence As I... See more

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Rated 1 out of 5 stars

My experience was very poor. I paid 28 euros for a one-month recharge, which never worked properly. At an Orange store I was told the recharge was active, but when I got home, the service did n... See more

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Rated 1 out of 5 stars

Absolute SCAM! Do not buy, you might as well flush your money down the toilet. Very limited online vendors unless you are into gaming you cannot redeem! Good luck with anyone from customer service g... See more

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Rated 1 out of 5 stars

Imagine this scam company has the nerve to tell me the transaction was completed . All I want is my money refunded . The local provider confirmed they don’t use them as a third party provider . This s... See more

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Rated 1 out of 5 stars

I get unusable voucher codes almost every time I buy some! I have sent proof to Recharge.com of unusable codes, but all I ever get from support is telling me to log into my Steam account and re... See more

Company replied

Rated 3 out of 5 stars

I love the fact that I can put money on my phone without having to purchase a physical card. I'm not sure why the transactions were not confirming as successful, hence the retries (hence the 3 stars).... See more

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Rated 1 out of 5 stars

This is the second time I am having a non-delivery of purchased credit with this company. I have contacted them via their website, which they say takes 24hrs for a response, however to date I've had n... See more

Company replied

Rated 1 out of 5 stars

I purchased a 5GB internet bundle for Maroc Telecom and paid in full. I received a confirmation but never got any data. No SMS, no activation, nothing. I contacted customer service and they sai... See more

Company replied

Rated 1 out of 5 stars

You said the cards have been used but I never used them so I have lost 78 pounds though your incompetent and I would never ever use you again and will tell everyone who uses you what has happened

Company replied

Rated 2 out of 5 stars

The products are shipped immediately. It's also great that you can pay via Klarna after 30 days. Points are deducted because Myfinity, Jeton, etc. can only be purchased with immediate payment. Why not... See more

Company replied


Company details

  1. Mobile Network Operator

About Recharge.com

Written by the company

Here at recharge.com, we believe in living on your own terms. Whether you want to buy call credit internationally, enjoy your favourite tv shows and music, or play games, you are in control. We've made it our mission to ensure that buying digital credit is fast, safe and simple. recharge.com

Your one-stop-shop for call credit, prepaid credit, gift cards and so much more

Written by the company

Looking for support? Get in touch ⬇️
Do you have a question or need help with your order? Contact us at [email protected] for a quick reply. There are no problems, only solutions :)
Simple
Easy to use: Buy & send codes your way, receive them within 30 seconds.
Convenient
A Recharge for everyone | 750+ products on Music, Gaming, Prepaid Card, Streaming, and more.
Secure
Trusted by millions | +5 million happy customers around the globe (and counting).

We’re working hard on making it easy to support others safely, all over the world

It’s awesome that thousands of people stay connected every day by using our platform to top up their prepaid phones, or by sending top-ups to their friends and family

It’s awesome that thousands of people stay connected every day by using our platform to top up their prepaid phones, or by sending top-ups to their friends and family
Want to top up your phone? Check. Want to top up a loved one's phone? You got it. We're here for those that love to help themselves and others. We offer safe payment options for your peace of mind, instant recharges for emergency needs and over 600 mobile operators for whoever needs mobile credit in your life.

Contact info

3.8

Great

TrustScore 4 out of 5

93K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great service

Great service

12 February 2026
Recharge.com logo

Reply from Recharge.com

We're thrilled to hear that you're pleased with our service! 😄 We aim to provide the best experience for our customers. Thanks for the 5-star review, it truly means a lot to us! Kind regards, Recharge.com

Rated 5 out of 5 stars

Alles ok

Alles ok. Danke

12 February 2026
Recharge.com logo

Reply from Recharge.com

Vielen Dank für Ihre positive Rückmeldung! Es freut uns zu hören, dass Sie mit unserem Service zufrieden sind. Wenn Sie in der Zukunft Fragen oder Anliegen haben, zögern Sie bitte nicht, uns zu kontaktieren. Mit freundlichen Grüßen, Recharge.com

Rated 4 out of 5 stars

Great service, please give back reduction codes for Apple prod. again !

Great service, been using it for 10 years and it's always fast and easy. But the last -5% code I received from them couln't work for Apple products for the very 1st time.

4 February 2026
Unprompted review
Recharge.com logo

Reply from Recharge.com

Thank you for your loyalty and the fantastic review! We're thrilled to hear that you've been with us for 10 years! 😄 We understand your comment about the discount codes. We can't promise anything right now, but we'll definitely pass this feedback to our team. We constantly strive to make our service better for awesome customers like you! Kind regards, Recharge.com

Rated 5 out of 5 stars

Fast and quick service.

Fast and quick service.

12 February 2026
Recharge.com logo

Reply from Recharge.com

Thanks for the 5-star rating! We're thrilled to hear you found our service fast and quick. That's just how we like it!⚡️😄 Stay tuned for more products and services that aim to make your life easier. Kind regards, Recharge.com

Rated 5 out of 5 stars

Easy to use.

Easy to use.

12 February 2026
Recharge.com logo

Reply from Recharge.com

Thank you for your 5-star review! We're thrilled to hear that you find our service easy to use. We strive to provide a user-friendly experience for all our customers. 😄✨ Kind regards, Recharge.com

Rated 5 out of 5 stars

The easy way to use it

Love how easy it is to use

12 February 2026
Recharge.com logo

Reply from Recharge.com

We're thrilled to hear that you find our platform easy to use! 😄 At Recharge.com, we strive to make the digital recharge process as smooth as possible for our customers. Thanks for the excellent review! ⭐️⭐️⭐️⭐️⭐️ Kind regards, Recharge.com

Rated 4 out of 5 stars

I have no complaints

I have no complaints. There was something wrong but you managed it to solve the problem. The communication was good. Thank you!

12 February 2026
Recharge.com logo

Reply from Recharge.com

Thank you for your positive review! We're glad to hear that our team was able to assist you and resolve your issue. We strive to deliver top-notch service and your feedback helps us do just that! Here's to more smooth transactions in the future! 🎉😄 Kind regards, Recharge.com

Rated 5 out of 5 stars

I would love to pound it was when I…


I would love to pound it was when I purchased it. I got it within five minutes.

11 February 2026
Recharge.com logo

Reply from Recharge.com

Thank you for your 5-star review! 💫 We're thrilled to hear that you got your purchase quickly. We always aim for efficiency at Recharge.com. We appreciate your feedback and we're here to help if you need anything else. Kind regards, Recharge.com

Rated 5 out of 5 stars

Its easy and safe...

I like it and its safe to use.. I really enjoy using it..

9 February 2026
Recharge.com logo

Reply from Recharge.com

We're delighted to hear that you find our service easy and safe to use! 😄 Enjoy the convenience of digital recharging and keep shining. ✨ Kind regards, Recharge.com

Rated 5 out of 5 stars

Always a pleasure will recommend it to…

Always a pleasure will recommend it to all...

11 February 2026
Recharge.com logo

Reply from Recharge.com

We're thrilled to hear that you had a great experience with us! 👏 Your recommendation means a lot. Thank you for taking the time to leave such a fantastic review. We look forward to serving you again. Kind regards, Recharge.com

Rated 5 out of 5 stars

Have been using it for 5 years

Have been using it for 5 years. Never have had a problem.

9 February 2026
Recharge.com logo

Reply from Recharge.com

Thank you for your loyalty and the positive review! We're delighted to know you've been with us for 5 years and never encountered any problems. Your support means a lot to us. Here's to many more years of smooth and reliable service! ⭐️💳 Kind regards, Recharge.com

Rated 5 out of 5 stars

This app was easy fast and all from…

This app was easy fast and all from home loved this

11 February 2026
Recharge.com logo

Reply from Recharge.com

We're thrilled to hear you're loving our app! 💳⚡️ Making recharging easy and convenient from the comfort of your home is what we strive for. Thank you for the five-star review. Kind regards, Recharge.com

Rated 5 out of 5 stars

Very fast and trustable

Very fast and trustable

8 February 2026
Recharge.com logo

Reply from Recharge.com

We're thrilled to hear that you find our service fast and trustworthy! Your positive feedback means so much to us. We're always here to provide you with the quickest and most reliable digital recharges. ⚡️💳😄 Thank you for choosing Recharge.com! Kind regards, Recharge.com

Rated 5 out of 5 stars

Bhshsbs

Ok it's very fun

11 February 2026
Recharge.com logo

Reply from Recharge.com

Thanks for the five-star review! We're thrilled to hear that you're having fun using our services. Remember, whether it's a mobile top-up or a gaming credit, we're here to make it happen quickly and effortlessly. 😉 Stay connected and keep the fun going! 🎉 Kind regards, Recharge.com

Rated 5 out of 5 stars

Is doing good

Is doing good

9 February 2026
Recharge.com logo

Reply from Recharge.com

Thank you for the five-star review and the positive feedback! We're glad to know you're satisfied with our services. Your support motivates us to continue doing our best. 🔥😄 Kind regards, Recharge.com

Rated 5 out of 5 stars

good and convient

good and convient

9 February 2026
Recharge.com logo

Reply from Recharge.com

We're overjoyed to hear that you find our service good and convenient! 😄 Your feedback gives us the motivation to work harder and improve. We hope to continue serving you in the future. Kind regards, Recharge.com

Rated 5 out of 5 stars

So easy to use

11 February 2026
Recharge.com logo

Reply from Recharge.com

We're delighted to hear you found our platform easy to use! We're always working hard to keep things simple and user-friendly. Thanks so much for taking the time to share your positive experience with others. ⚡️😄 Kind regards, Recharge.com

Rated 5 out of 5 stars

Great Speedy

Great Speedy, easy to use website.

Thanks.

3 May 2025
Recharge.com logo

Reply from Recharge.com

Thank you for your 5-star review! We're thrilled to hear that you find our website speedy and easy to use. We're always here to make your digital recharging experience as smooth as possible. 💡✨ Kind regards, Recharge.com

Rated 3 out of 5 stars

The fee's to buy using the different…

The fee's to buy using the different payment methods is quite high, not to mention the service fee on top of that.
Would be great if it wasn't as expensive as it is...

4 February 2026
Recharge.com logo

Reply from Recharge.com

Thank you for sharing your concerns about the fees. We understand your point of view and we truly appreciate your feedback as it helps us to improve our services. Our pricing is designed to cover the costs associated with providing a wide range of digital products and a smooth experience to our users. However, we're always working to optimize our costs and pass the savings onto our valued customers like yourself. For any further queries or assistance, please feel free to reach out to our Customer Service team. Kind regards, Recharge.com

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