Selected is my go-to for quality casual and business casual apparel. Items last long and they get delivered fast. This should be 4.5 stars because of this. Not 5, because the latest 2 shipments really... See more
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About Selected Online Shop
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Fredskovvej, 7330, Brande, Denmark
- www.selected.com
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AI Customer Service
AI customer service. So not good. Takes a while to get a human.
Delivery excellent.

Reply from Selected Online Shop
Everything was ok
Fast response time
Fast response time, and smooth payment process. Big fan of the selection aswell
Lovely coat and quick dispatch
Terrible quality
Terrible quality. Customer service only replies with automatic replys or chatbot. 140€ for loafers that fall aparth after 3 wears is crazy.

Reply from Selected Online Shop
Perfect…..Fast 👍
quick and easy ordering
quick and easy ordering, quality items and low sales prices. returns are also super-smooth, so excellent all round.
Too long delivery time and poor customer service options
I placed an order 26/12 but it didn’t arrive until approx 16/12. Tracking just said the parcel was waiting to be collected. I went into website to look for contact details as I thought it’d been lost in transit but for my query I had to print and complete a form and send it to you before you’d even be able to consider my query. Shocking service and hard to communicate with so won’t order again from you again

Reply from Selected Online Shop
Nightmare trying to get anyone to chat…
Nightmare trying to get anyone to chat to. Waited over the specified time period for a product, expected compensation as if paid for postage. Impossible to chat to an agent, overall poor customer experience

Reply from Selected Online Shop
I had purchased a jumper from Selected…
I had purchased a jumper from Selected after already owning a few others from them.
The jumper arrived very quickly and is of fantastic quality as it always is, the fit is perfect for me and are true to size plus I got it cheaper directly than elsewhere online.
Great service all round and extremely happy with the jumper.
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