Products as described. They did forget my order and, I messaged after 1 month of not receiving any update. They swiftly got my items in the mail that day and I received them within 3 days, so all was... See more
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Review summary
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Company details
- #3 of 4 best companies in Discount Store
- #4 of 4 best companies in Children's Store
- #5 of 5 best companies in Cleaning Products Supplier
- #4 of 8 best companies in Cosmetics Store
- #13 of 17 best companies in Electronics Store
- #3 of 4 best companies in Toy Store
Written by the company
Smooth Sales is an online store dedicated to bringing you great deals every day. Shop thousands of products from our easy-to-use website, where everything is shipped from our Australian warehouse. That means there are no long waits for your orders to arrive! We're 100% Australian-owned and operated and pride ourselves on outstanding customer service and support.
Contact info
29 Levanswell Road, 3189, Moorabbin, Australia
- [email protected]
- www.smoothsales.com.au
Replied to 13% of negative reviews
Typically replies within 1 week
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Badly fitting van cover.
Badly fitting caravan cover,nil assistance pockets provided to fit over van and balloons excessively with wind. Requires at least 4 further ropes to keep it down on the van. Not a good design would recommend you discontinue these they are a waste of money to the consumer.
Never received my order
Never received my order and when I contacted them didn’t even get a response back.
Quick and easy
Ordering was quick and easy, products were a great price and the package was delivered quickly and exactly as described.
Quality and Value!
The product was received in perfect condition and high quality for an amazing price. I can’t speak to everything but if it looks like a deal just give it a go!
Came quicker than first thought
Came quicker than first thought. Fits area good. Just didn't realise that the instructions were in the lounge underneath with the two extra cushions.
Never received my order that I placed 1…
Never received my order that I placed 1 month and 10 days ago, have been trying to follow up with their customer service for 2 weeks now and have not received a reply. No tracking order number either. Shipped from Melbourne to Adelaide so shouldn’t have taken more a week to get to me. Their website quoted 2-4 business days for shipping. I also keep getting spammed with emails to review a product that I never received.
Hoping to get a charge back on my card now since no one has replied to me. Appalling service, do not recommend at all.
I still haven’t received my order.
I ordered December 22. I emailed them already but until now I still have no update about my order
Postage was over 3 weeks- overall disappointing
Postage was over 3 weeks, communication when I was trying to see whether it was posted was awful- no reply and when I finally got someone on the phone they said it would be posted that day- was not posted until another 1.5week later.
In the box, well that was OK. Wouldn’t rave about it. The multi tool broke first time opening it and the little music box broke 2nd time using it.
I also emailed to let them know I was disappointed and I received no response.
Thanks for stocking great products,”&…
Thanks for stocking great products,”& quick delivery.
Legit company, great price!
Initially I was concerned that the company may not be legitimate as I had not heard of them, but after reading other reviews, I was comfortable. My order arrived quickly and the price was much cheaper than everywhere else I looked. The product waa exactly as expected, thank you.
Dubai chocolate is delicious.
Not only do they have my favourite Dubai chocolate, it's far cheaper than ordering it from anywhere else.
Fast service, great cool box packaging.
Brilliant all round.
Killer shipping costs
Great product, excellent discount but normal regional delivery negated discount so it was cheaper to go to my local Bunnings and pick it up immediately
Great products & Great Prices
Great products, just as in the shops but WAY cheaper. Product was just as described, hubby loves his new electric razor, and I love that we saved over $150 compared to some places selling the same item!
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