Vitabiotics Reviews 35,389

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the effectiveness of the products for various health concerns, such as joint pain, hair thinning, and iron levels. Consumers highlight the ease of ordering and promptness of delivery, with some specifically mentioning international shipping. People also value the quality of the products and the positive impact they have on their health, including increased energy levels and improved skin. Consumers also praise the company's excellent service, noting positive experiences with product replacements and refunds. Reviewers appreciate the reward points system and the ability to purchase products directly from the website. The detailed product explanations and the trustworthiness of the products are also valued by consumers. Overall, individuals express satisfaction with the company's products and services, citing noticeable results and a positive impact on their well-being.

Based on these reviews

Rated 5 out of 5 stars

I was advised to buy Ultra Glucosamine & Chondroitin tablets to ease the painful knee and hip joints and they work to a certain degree. Supplement steroid injections. I also buy Ultra Vitamin D 1000I... See more

Rated 5 out of 5 stars

Always a perfect purchase from Vitabiotics....easy to use website and always have what I'm looking for.Prices are really good especially the 3 for 2 offers and the rewards programme that you can join.... See more

Rated 5 out of 5 stars

Fast shipping. Delivered to Sri Lanka within two weeks. I can see results on my skin after 3weeks using and I'm planning to takin continuously about 3months. If you are from SL better to order from di... See more

Rated 4 out of 5 stars

Yes the product is great. Still taking them and hoping for good results as expected. I hope in future we get variety like syrup or gummies as some of us prefer otherwise( not fun of swallowing big tab... See more

Rated 5 out of 5 stars

GREAT RESPONSE, EVERYTHING RIGHT EVERYTIME, ORDERING PRODUCT'S, DELIVERY SPOT ON EVERYTIME, THERE'S NOT ONE THING I COULD NOT SHOW, APPRECIATION TO THE COMPANY FOR, WHO'S EVER IN CHARGE, vitabiotics.c... See more

Rated 5 out of 5 stars

Quite simply the best Vitamin D supplements I've ever purchased. Always delivered promptly, well packaged and a nice touch with the reward points, which after a few months gets me a free box.

Rated 5 out of 5 stars

My hair was thinning and falling out at an alarming rate (I'm 67) so I thought I had nothing to lose trying Perfectil Hair Extra Support. I've now been taking it for three months and the difference i... See more

Rated 5 out of 5 stars

I'm on a special eating program, so as I get good weigh ins and blood tests, I now take Feroglobin,K2 along with when they arrive Vitamin D. I have meds which also help. Its not ever to early in life... See more

Rated 5 out of 5 stars

Vitabiotic's Ferroglobin is one of the most accessible (easy to gain, not that expensive) iron blood support. Our kid is autistic, and he doesn't eat red meat. According to the latest chemical bloo... See more

Rated 5 out of 5 stars

Unlike many men I do talk about my health issues. My regular chats with local friends I have told them before taking Vitabionics Prostace tablets I was waking 4/5 nightly to get up and have a wee-wee.... See more

Rated 5 out of 5 stars

Lovely products from this company. They help me feel more like me. Vitamin D ultra through winter months Oct - March depending on the British weather. Immunace extra protection I take on days I’m not... See more

Rated 5 out of 5 stars

Started to have hair thinning on crown made worse by having a double crown! Hair breaking off, only used Perfectil Plus Hair since 15th July, has taken until now to see a slight improvement on thinni... See more

Rated 5 out of 5 stars

Without a shadow of a doubt this company is the best i have ever had the pleasure to do business with. I have only ever had one issue,which i rather think was my fault for not understanding Not on... See more

Rated 3 out of 5 stars

I would have given 5 stars if the last parcel had arrived in good condition. Unfortunately, the last two boxes of pregnancy vitamins arrived damaged. The tablets were broken, and the omega-3 capsule... See more

Rated 5 out of 5 stars

The prices are great for the products. I get to buy 3 for the price of 2 and I accumulate points that I can later redeem as cash on my next order. In fact, I've redeemed my first 400 points in additio... See more

Rated 1 out of 5 stars

Order Vit D online. Process went well, but no reponse and no update about shipment, no tracking number until now. Sent email to customer service 2 times, only received generic template emails. Now... See more

Rated 5 out of 5 stars

Excellent customer service. I thought I’d ordered buy 2 get one free but I ordered wrongly and only received 2 boxes. I emailed to ask why and was informed I had placed my order wrongly but they wou... See more

Rated 5 out of 5 stars

As an older man, I started to have issues with my Prostate. I had a PSA test which didn`t show up any Red Flags but the medication which was prescribed on the NHS created undesirable side effects so... See more

Rated 5 out of 5 stars

Used this company for the first time and the service was straightforward with no blips. My order came well packaged so no broken seals etc. I ordered these chewable tablets because I struggle t... See more

Rated 5 out of 5 stars

I have been purchasing Immunace Extra since 2010 and taking 1/2 a tablet daily has prevented me and my husband from getting sick . When others around us are suffering from colds and flu symptoms w... See more

Rated 1 out of 5 stars

I ordered about £100 worth from VitaBiotics because they promised delivery in five days. It ended up taking ten, which messed up my plans and I had to pay someone else to forward it. Their customer se... See more

Rated 1 out of 5 stars

Your Delivery partner DPD is worse ever . They didn’t deliver my items. They were saying they have tried to deliver but the reality is they never came to my address. Secondly they said my items are av... See more

Company replied

Rated 2 out of 5 stars

I have taken Jointace by Vitabiotics for more than 2 years. The current supplement is Jointace Collagen but there has been no discernible improvement in my joints. I continue to suffer pain in my knee... See more

Rated 1 out of 5 stars

I started using vitabiotics vit D,C & magnesium however these vitamins are real bad for your health. They contain Maltodextrin, which is used in processed foods like snacks, dressings, sauces, soups,... See more

Company replied

Rated 2 out of 5 stars

The most frustrating part is NOT being able to get through to Customer Services. I had a product to exchange and was not able to speak to anyone, especially as we are ONLY GIVEN 14 DAYS to return any... See more

Company replied

Rated 1 out of 5 stars

Do not use Vitabiotics, nearly ten days have past and my order has not been delivered. spent 2.5 hours today trying to get customer services on the phone but no one responds. They can take your money... See more

Company replied

Rated 3 out of 5 stars

Far too much packaging - internal and external. I managed to put three sets of tablets in the box that one set arrived in. The blister sheets are also an excess of packaging and plastic waste. T... See more

Rated 1 out of 5 stars

I’ve been a customer and subscriber for years. They claim to have posted my latest monthly supply on Boxing Day. Now 12 January and still no order. Why didn’t they anticipate the Christmas postal del... See more

Rated 4 out of 5 stars

Ordered 3 vitamin supplement s on 3 for 2 offer, Magnesium, Vitamin B and Vitamin D. Good value for money and should last into Winter. Only taken Magnesium so far and hopefully will help with energy l... See more

Rated 1 out of 5 stars

Tried to use my reward points against an order. Code I was given wasn't accepted. Tried over the course of the next 2 days to contact company by telephone and email. Standard block reply to emai... See more

Rated 1 out of 5 stars

Started taking vitabiotics osteocare and within a couple of days of taking just one tablet I have suffered severe constipation, so much so I needed to resort to taking a laxative which has made thin... See more

Rated 1 out of 5 stars

Still waiting on my order being shipped. Emailed customer service no response in over a week just get sent generic emails back. Tried to phone numerous times no one answers then get a... See more

Rated 5 out of 5 stars

In my opinion Vitabiotics is the best vitamin and minerals company in this country. Their products are completely trustworthy and tested. Detailed explanations are provided to ensure that no doubling... See more

Rated 4 out of 5 stars

Website easy to navigate. Subscribe and save options a good deal Orders arrived in time on the while. Sometimes run out of my chosen vitamin due to calendar dates not corresponding to quantity of... See more

Rated 5 out of 5 stars

I saw an advert on faceache advertising garlic tablets to help lower cholesterol & other health benefits, so I thought I would order some, I'm abit partial to garlic anyway, so no harm no foul! Ha... See more

Rated 5 out of 5 stars

Always been happy with products, service & the delivery of the item in their range unable to buy locally in store. A few years ago when I needed advice about suspected vitamin defency emailed back wit... See more

Rated 1 out of 5 stars

Been over 1 month and still not received my order. They have not responded to emails, they do not answer their phones and unable to cancel the order on the website. Under tracking it states that it is... See more

Rated 1 out of 5 stars

Points system is. Very controlling. They are our points so we should get to choose how to spend surely. We don’t want confusion of voucher or unfair subscription rules. Give us our points .Customer... See more

Rated 1 out of 5 stars

I've been a customer for some time, but have emailed them about an order error 3 times, and have yet to receive anything but an automated response. All good when things are going well, but don't expe... See more

Company replied

Rated 5 out of 5 stars

I order Vitamin D for my dad, the refill it arrives at his door exactly when he is about to run out. It is one less thing for my parents to worry about! Never had any problems, don't get sent loads of... See more

Rated 5 out of 5 stars

I have been taking Vitabiotics Neuromind for a few months and overall I’m quite pleased. It’s easy to take, gentle on the stomach, and made by a reputable UK brand. I do feel a bit more alert and le... See more

Rated 5 out of 5 stars

A very comprehensive range that can help us through every stage of our lives. From when I was young and needed vitamins and minerals, help with hair and nail growth, periods, pregnancies, menopause an... See more

Rated 5 out of 5 stars

Very reasonable price for a product that works excellently for me. The arthritis in my joints has been feeling much easier since taking these. I had been taking magnesium from another brand prior t... See more

Rated 4 out of 5 stars

I really hope you consider offering free shipping within the U.S., or possibly returning to selling your products on Amazon. It used to be much more convenient and affordable—especially with promotion... See more


Company details

  1. Wellness Center
  2. Fitness and Nutrition Service

About Vitabiotics

Written by the company

Vitabiotics: The UK’s No.1 Vitamin Company

Vitabiotics is the UK’s No.1 vitamin company and winner of the prestigious Queen’s Award for Innovation.

We have manufactured innovative healthcare products for over 50 years, a British company committed to human health and research.

Based in London, Vitabiotics has created a unique portfolio of products at the forefront of scientific developments in key sectors of health and nutrition.

Designed to provide maximum efficacy by supporting the human body in its own natural processes, each product is developed using the latest research available, and produced to the highest pharmaceutical standards.

Vitabiotics

Written by the company


Contact info

Vitamins for Every Stage

Explore Vitabiotics supplements designed for your wellbeing.

4.5

Excellent

TrustScore 4.5 out of 5

35K reviews

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Rated 5 out of 5 stars

Great service

Great service, great products. Well packaged. The offers are useful for topping up, especially the three for two.

15 January 2026
Rated 5 out of 5 stars

The website is easy to use and…

The website is easy to use and everything is easy to find. The three for two is handy for what you use often or you can subscribe and get what you use automatically. There is also points earned which can make your order cheaper.

12 January 2026
Rated 1 out of 5 stars

Missing items

My order was delivered promptly but l received it from royal mail and the flimsy packaging was open, l was offered buy 2 get one free but only two arrived. I spoke to royal mail they say the responsibility lies with the company, l did not get a response from the company therefore cancelled a new monthly subscription l had set up.

14 January 2026
Rated 1 out of 5 stars

PLEASE read reviews and take with caution!

Subscribed to take these off the back of a recommendation from my GP. Within 2 months of consistently taking I stopped ovulating. Unaware of the link I continued to take for the next 3 months, I didn’t ovulate throughout. Appalled that these are on the market and absolutely violating people during a very vulnerable time. Should come with a big warning

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Very good and healthy supplements

I’ve had a very positive experience with Vitabiotics. The products are of excellent quality, well-packaged, and clearly formulated with care and scientific expertise. I really appreciate the wide range of supplements available, making it easy to find exactly what I need for my health.
Delivery was prompt and reliable, and everything arrived in perfect condition.

14 January 2026

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