Workshop Heaven Reviews 3,520

One of my sons has decided to change his career from computing to carpentry - his favourite hobby. Now is then a good time to get him some new kit. The shooting boared is strong and well made and will serve him well in his new career.

Everything working great but..
It is a week now that I have tried to get hold of Workshopheaven without success, have sent several emails regarding a product that they indicate in their website that I believe is incorrect information.

The reason why I, although no feedback, give 5 stars is because everything has worked well and I do not want to smear Workshopheaven because something must be wrong with their email system.

/Mansour

Stuff arrived very quickly and looks as good as it did on the website,looking forward to using my Narex chisels and quangshen marking knives a nice feel and finish to both. Well done guys 🙌

Lovely high quality little fretsaw with convincing fastenings for adjustment, blade securing and tensioning.

As always, Workshop Heaven supplied me with a perfect tool that was ready to use on arrival. Fast, one or two days for delivery! Excellent boxing, good cardboard with expanded stuffing that contained my square that was in its manufacturers box with literature and labels. The square itself was factory greased and required only a wipe with cloth to get clean. 1st class product and attention to detail all round a great purchase!

Purchased as a gift for our son, he was so happy and impressed with the quality of the products

Really fantastic products and customer service. They really understand the importance of having high quality tools that you are totally happy with. I’m a returning customer and gladly recommend them!

I love the shop. They have all the niche top brands and they are quick to deliver at great prices.

Wonderful product range, fast shipping and the customer service is absolutely exceptional. Genuine company whom I will definitely order from again. Shout out to Molly for her empathy and understanding.

The Workshop Heaven website is easy to use and products are accurately and fairly described. My order was promptly dispatched on the day that I placed it. Delivery was within eleven days to my location on a provincial island in the Philippines: in my experience this is pretty much the norm for couriers such as DHL.
The goods were securely packed and arrived in good condition. Just one minor niggle, the use of polystyrene noodles for packing. As far as I know they are not recyclable and make unpacking a bit of a faff …
One other point is that I can only see one option for delivery to the Philippines, courier by DHL. You might like to review offering Royal Mail airmail as an option. I have had several packages airmailed to me recently without problem (this was not always so). Delivery time is less predictable than DHL but not unduly so much longer. The lower delivery cost makes placing orders for just one or two lower priced items viable, currently I tend to hold on until I have requirements for sufficient items to justify the cost of shipping.

Bahco files are good quality. Bought them because of the good price. I'm a regular customer and the woodwork school I work for uses a lot of Workshop Heaven tools. Couldn't fault the service, always very helpful.

Incredibly responsive and accommodating. They also stock a nice curated selection of sharpening systems. Will be shopping here again in the future!

If you are looking for high quality tools then Workshop Heaven is definitely the place to look, huge range and quick delivery

Excellent service and products. I received my order the very next day and everything was perfect. Highly recommended!

Workshop Heaven staff were extremely helpful when I had an issue with the plane I purchased. I received fast replies to my emails and the replacement parts were sent extremely quickly. Great customer service is vital for any company, Workshop Heaven absolutely excels in this area. Great tools, great value, great company!

Following my disappointment with a hand-brace I had bought, Workshop Heaven said they were sorry I was not happy with the product and invited me to return it for a full refund. They sent me a pre-paid label and have now refunded me in full. It is good to be able to trust merchants to live up to their excellent reputation for quality and service

Tool great thanks, a pencil or something would have been much more useful than toffee! Thanks for fast service and quality tool.

Great customer service, quick and safe deliver, excellent selection of products.

Excellent tools and first class advice and support.

Ordered the Quangsheng No. 4-1/2 Bedrock Pattern Smoothing Plane. It's had some good reviews so thought I'd give it a chance.
It arrived with the blade set proud of the sole, luckily no damage to the blade. A small point but could indicate lack of supplier care/knowledge. There was also lots of nasty indentations along one of the bottom edges, like it had been knocked or hit with a hard metal tool like a hammer. These can mostly be removed to make the plane useable but will always be visible.
The sides are acceptably square and the sole is flat. I've had much more expensive planes that have required more fettling than this one, so I'm happy about that.
It's heavy for its size, I weighed it at 2657 grammes. For comparison my Clifton no.6 weighs 3770 grammes. I prefer heavier planes so this suits me.

Overall it seems like a well made bit of kit. Without the other issues it would have gotten 5 stars but I'm a bit annoyed at having to put work into a tool that probably left the factory needing almost none, hence 3 stars.
It's early days but this plane looks like it will work well and last a lifetime. Pity about the obvious mishandling along the way. Someone either didn't check the tool prior to sending it to me, or they sent it regardless of the damage.