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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are very satisfied with the product quality, highlighting the beautiful designs available and the ease of personalizing them. Consumers also appreciate the user-friendly online software, which simplifies the ordering process. People are pleased with the fast delivery service and promptness. The ordering experience is often described as a real pleasure, with many reviewers expressing their intention to order again. Overall, the user experience is considered friendly, professional, and easy.

Based on these reviews

Rated 4 out of 5 stars

Print quality is very high. My only issue is that colors tend to come out darker than they do in the design preview, so I need to adjust colors to be lighter before submitting. Will definitely use ag... See more

Rated 4 out of 5 stars

Ornament was good quality but smaller than expected. Cheap string for hanging A nice ribbon would have made a big difference. Pic could have been much crisper. Overall satisfied.

Rated 5 out of 5 stars

Our wedding is taking place in an Edwardian-era ship, we wanted our invitations to fit that theme. Dazzle had many beautiful designs to choose from. Once we placed our order, they arrived within a wee... See more

Rated 5 out of 5 stars

Easy software online to use. Flexible, was able to do invitations in English and French. Delivery was fast and finish product looks great. Quality is very good. We overwhelmingly pleased. Could use... See more

Rated 5 out of 5 stars

You can trust ordering from Zazzle! Their service and delivery is very prompt. Their customer service is excellent in handling returns and processing refunds. I ordered two shirts and they came exact... See more

Rated 5 out of 5 stars

I’m beyond happy with my experience — the service was outstanding from start to finish! Everything felt so friendly, professional, and easy. Ordering was a real pleasure. I needed business cards, and... See more

Rated 5 out of 5 stars

We ordered 3 custom ribbons (sash) that we place across the doorway on our short term rental properties depending on the occasion. All turned out perfect. Ordered preciously for another rental.

Rated 5 out of 5 stars

My labels were easy to make, no issues uploading photos or changing fonts and thickness. It came super quick and the quality of the photos was great with a very clear image and vibrant color. I person... See more

Rated 5 out of 5 stars

I love the price and the quick shipping! I would love to see more options as far as using my own photos to put on a hot sauce labels. I tried several times today to create a small round hot sauce l... See more

Rated 5 out of 5 stars

This was my first time ordering from Zazzle. To say I’m pleased is an understatement!! I’m so in love with the wedding invitations I ordered. To be able to edit the design the way you want is incredib... See more

Rated 5 out of 5 stars

Lots of templates to choose from that were easy to personalize, and my order arrived much sooner than anticipated. Very happy with Zazzle and I would use them again!

Rated 5 out of 5 stars

This was my first time purchasing with your company. A friend sent me the link. I absolutely love the idea of personalized stickers, this way my granddaughter will know the books are from 'Nana' for... See more

Rated 5 out of 5 stars

Super happy with the quality and the Super fast delivery. Everyone who received a thank you cards was very impressed the clarity of the photo and the quality of the card stock. I will definitely use... See more

Rated 5 out of 5 stars

Great product and service. I was hesitant to buy from Zazzle because I never have before and they are in the US. But the transaction was flawless. Delivery was fast and the product was amazing. Wi... See more

Rated 2 out of 5 stars

Hey there, unfortunately the pictures had scratches on them or were too blurry to use ( I will try to reformat it into 600 DPI). Thankfully two out of the lot were salvageable. Unfortunately, they wer... See more

Company replied

Rated 5 out of 5 stars

Excellent hockey cards, great price and quality. Easy to customize. Shipping was fast. This is my second time ordering our kids hockey cards from Zazzle and I will be ordering again!

Rated 3 out of 5 stars

The only reason I am giving a lower review is because the ornaments I ordered are very dark. I have an ornament from 2022 and I tried to reorder the same one, but the color doesn't match the old ones.... See more

Company replied

Rated 1 out of 5 stars

I paid extra for rounded corners but received plain squared corners. It completely changed the esthetics of the memorial cards I created for my precious mother. Basically, all Zazzle had to do is rou... See more

Company replied

Rated 5 out of 5 stars

I really appreciated the Stiletto Rose design on the mug I ordered. It was as pictured. The first mug I ordered was pink-colored,, available in 325 ml. It seemed to be quite small for a regular co... See more

Rated 5 out of 5 stars

Great Quality Mug Well-made, sturdy, and the print is clear and vibrant. Exactly as expected and arrived in perfect condition. Highly recommend.

Rated 1 out of 5 stars

The stamp is for our business name/logo to stamp flat paper bags. The stamp does not fully transfer despite multiple attempts and methods to get it to imprint. Only gives partial words and images; we... See more

Company replied

Rated 3 out of 5 stars

I liked the invitation designs, but shipping was expensive and some of my invites were damaged in shipping (the corners got frayed/bent for the first 5 or so invites in the set of 25, so I could only... See more

Company replied

Rated 3 out of 5 stars

Hi, the product quality and delivery time is good, but the two sided graphics are backwards and looks strange. And it wasn’t clear that I could write something different on both sides. So one I chan... See more

Rated 1 out of 5 stars

I order a lot from Zazzle being one of the few companies that custom print on tissue paper I require for my business; however, the last 3 of my orders they took it upon themselves to "resize" my work... See more

Company replied

Rated 3 out of 5 stars

Design was nice but each card was damaged on the corners. Not the best quality and packaging needed to be better so cards weren’t flying around inside the box during shipping.

Company replied

Rated 2 out of 5 stars

A few of the pictures are so blurry it’s unusable! It would have been nice to know that the pictures weren’t going to work or weren’t high enough resolution which I thought they were.

Company replied

Rated 4 out of 5 stars

The stickers I had ordered were nice, but they weren’t made from as good quality sticker material I was expecting. They weren’t cheap by any means, but they weren’t great.

Rated 3 out of 5 stars

The stamp quality is ok. There're some artifacts around my logo that were not cut out well enough. So everytime I stamp there are small residual lines all over. Also one corner seems to be slightly lo... See more

Company replied

Rated 4 out of 5 stars

Quick delivery. Although, the software to replicate the design isn’t optimal for the resolution even though my logo was 100% clear and the lines and letters were not that thin. The Colors are great.

Rated 1 out of 5 stars

Do not trust this vendor. I ordered calling cards, picked out every thing and the sample on the order looked great. Charged to my credit card.... received the cards and instead of the wording on the... See more

Rated 2 out of 5 stars

I submitted a design in JPG format which had a royal blue background but the name badges arrived with a purple background. Not sure how to specify royal blue for a replacement order.

Rated 4 out of 5 stars

Order experience was great and easy. Website was very intuitive and shipped time was very reasonable. Price works out to be $23 a mug, and that's with a discount applied. Very expensive.

Rated 4 out of 5 stars

Comprehensive site - user friendly - creative options at different price points - resourceful and speedy delivery options now that Canada Post on strike…..overall 5 star rating and will definitely pas... See more

Rated 3 out of 5 stars

We ended up trashing the entire lot of what you sent us. It was too small to even read most of any things. Not your fault - I realized after that the dimensions of the bookmark were ultra small. I tho... See more

Company replied

Rated 4 out of 5 stars

The paper styles were not all reflected in the visual examples, but other than that great experience. The product I ordered was delivered promptly and produced with great quality!

Rated 1 out of 5 stars

The product I purchased (golf balls) had surface imperfections, and for $10 a ball that is unacceptable. Even as an amateur this will affect my play negatively. Zazzles return policy is limiting, I wo... See more

Company replied

Rated 2 out of 5 stars

Sorry for the low rating. The quality is very nice but my order was wrong. I ordered rounded corners at a cost of 0.35$each and the card came back pointy. I tried to contact cx service , virtual chat,... See more

Company replied

Rated 5 out of 5 stars

I ordered a personalized ornament for my baby’s first Christmas. It was delivered quickly and came out great. We will cherish this ornament for years to come!

Rated 5 out of 5 stars

Quality product, fast ordering and shipping. Pricing is appropriate. Pictures look nice and clear. Even small ones and on the ceramic

Rated 5 out of 5 stars

The online ordering was understandable,making the process easy to do. Shipping was fast and updates were great. Love all the artistic choices!

Rated 2 out of 5 stars

I am writing to express my deep disappointment with the quality of the ID PVC cards I received. The materials feel extremely cheap and far below the standard I expected. I chose Zazzle because I bel... See more

Rated 5 out of 5 stars

The invitations were as pictured and on good quality paper. They arrived within the expected time frame without any damages. I would order from Zazzle again

Rated 5 out of 5 stars

The entire transaction was quite easy. Items were shipped promptly and arrived without any issues. Items were as ordered, quality was acceptable and the design looked good.

Rated 5 out of 5 stars

Post cards I did for my business turn out awesome I like the size of them no extra postage and they look vintage just what I wanted no doubts I have ordered before no disappointment for you guys you r... See more

Rated 3 out of 5 stars

My notepad was not cut consistently so almost all of the pages of my notepad have some area of the border cut off at least partially and in some cases, entirely.


Company details

  1. e-Commerce Service
  2. Decoration and Interior Design Store
  3. Online Marketplace
  4. Printed Clothing Store

Written by the company

*ATTENTION* Some orders may take longer than anticipated due to current circumstances. We're working to get all shipments out safely. If you’d like information about your order, please go to https://www.zazzle.ca/about/ask and select 'my order' from the dropdown menu.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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Replied to 67% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

Sorry for the low rating

Sorry for the low rating. The quality is very nice but my order was wrong. I ordered rounded corners at a cost of 0.35$each and the card came back pointy. I tried to contact cx service , virtual chat, even sent a photo and no one got back to me. I have to keep the cards due to time but I’d like a refund of 0.35$ per card for the corners not being rounded

28 January 2026
Zazzle CA logo

Reply from Zazzle CA

Hello Mary-Jo,

I am so sorry to hear about your cards. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.


I look forward to assisting you further!
Thank you,
Kitty

Rated 1 out of 5 stars

Cards arrived damaged

I’ve been ordering from Zazzle for years, but this time will likely be the last time. Half the cards arrived damaged. They are scratched up and bent in the corner.

28 January 2026
Zazzle CA logo

Reply from Zazzle CA

Hello Samantha,

I am so sorry to hear about cards order that has arrived damaged. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.


I look forward to assisting you further!
Thank you,
Kitty

Rated 5 out of 5 stars

Awesome!

I'm very happy with my calendar!! Good quality products and fast shipping! I would definitely recommend Zazzle!

21 January 2026
Rated 1 out of 5 stars

Disappointed!

I paid extra for rounded corners but received plain squared corners. It completely changed the esthetics of the memorial cards I created for my precious mother. Basically, all Zazzle had to do is round the edges and print. I did the design.

16 January 2026
Zazzle CA logo

Reply from Zazzle CA

Hello Bee

I am truly sorry to hear of your memorial card order and we will be reaching out to you directly via e-mail to resolve the matter for you.

Kindly,
Laura, Team Zazzle

Rated 5 out of 5 stars

Great experience!

Lots of templates to choose from that were easy to personalize, and my order arrived much sooner than anticipated. Very happy with Zazzle and I would use them again!

21 January 2026
Rated 5 out of 5 stars

Beautiful invitations, fast and accurate delivery

Our wedding is taking place in an Edwardian-era ship, we wanted our invitations to fit that theme. Dazzle had many beautiful designs to choose from. Once we placed our order, they arrived within a week and were perfect, exactly as they appeared online. Very satisfied with our purchase.

21 January 2026
Rated 2 out of 5 stars

Quality

Hey there, unfortunately the pictures had scratches on them or were too blurry to use ( I will try to reformat it into 600 DPI). Thankfully two out of the lot were salvageable. Unfortunately, they were testers and I will have to use a different paper format for my project. I will reorder the new test batch and hope for the best.

21 January 2026
Zazzle CA logo

Reply from Zazzle CA

Hi Alexander,

I'm really sorry to hear about the issues with your recently placed order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Rated 3 out of 5 stars

Customer service saved the otherwise sketchy purchase

Right out of the gate, first purchase, there was a significant problem. I ordered a product that the title of it was guest book. And when I looked at the details, it said guest book.However, when as I look back now, i can see now that they ask for sizes that appear to be poster sizes. The description did not say poster. I ordered what I thought was a guest book only to find out indeed.It was a poster. I found the description on many of the products less than adequate and the pricing far exceeds other venues, such as etsy or amazon. Also, the pricing isn't always transparent, and they charge for shipping. The only reason I continued on with my zazzle order was their customer service, it was excellent. I was able to show them a screenshot, and they understood the problem. They gave me back the shipping, which at first they were not going to do. Once they understood the issues they gave ut back. This was not a case of not liking something that I ordered but completely being misled about what it was that I was ordering. They helped me with a further discount and they helped me get the right order. I don't know that I will ever order for from their company again. Because across-the-board, it's a lot more expensive. And if I do I will proceed with caution as far as whatever I do buy. However, if you are buying from zazzel, don't hesitate to reach out to their customer service. If you're having a difficulty, because they will help you and they will be kind. Their customer service saved this transaction.And because of how they handled themselves, i'm not deleting my profile

16 January 2026
Unprompted review
Zazzle CA logo

Reply from Zazzle CA

Hello Cheryl,

We are so sorry to hear about your experiences with the ordering process for your guest book. That is definitely not the kind of customer experience we strive for, and I'm happy to hear that our customer service team assisted with getting the right guest book to you!

Should you have any further queries or would like to discuss anything regarding your order, please kindly contact our social media team for assistance. We can be reached at [email protected].

We look forward to assisting you further

Thank you,

Jordan

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