Kevin Taylor

Me again!!!! Avoid this company at all costs honestly they are beyond a joke.
They can’t get anything right. Just get passed to different teams and then the whole process starts again. I’ve got several ongoing complaints too long to explain, But basically due to there incompetence I no longer have a business. I’m trying to come out of contract early . I haven’t seen our van since the 31st of Jan because it needed to go to a main dealer garage.i don’t even know where it is . It took 8 weeks to get put into a competent garage, it’s already been to 2 , with the work done in 24hrs, over 2 months without a vehicle for simple repairs , which is an absolute joke in its self.
Received a invoice tonight for 7k no other information just pay 7k
I haven’t got 7p let alone 7k. This company is border line fraudulent. If your stupid enough to choose this company don’t under any circumstances opt for their service package its a complete rip off . Unless of course you’re happy to wait 2 months for simple repairs. All I hear is ‘this has been escalated to another team’ must be 20 different teams. After 6 months plus of sending complaints through the proper channels I’ve had ONE phone call in response. Now a ridiculous bill with no explanation.
AVOID!!!