Stay away from this company for sure!
Stay away from this company for sure!! I’ve never dealt with a company this unprofessional. I cancelled well in advance, yet they still charged me and refused to issue a refund. Instead of fixing their mistake, they hid behind “policy” and sent robotic excuses.
Reply from Cin7 Omni
Thank you for taking the time to share your feedback. We genuinely appreciate your perspective and understand that navigating cancellation policies can sometimes be frustrating.
At Cin7, we strive to maintain transparency in all our dealings, which is why our 30 day notice cancellation policy is clearly outlined in our terms of use, available on our website, and can even be easily found through a quick online search. Much like yourself and other product sellers we serve, we believe that having a clear cancellation policy is essential, and is often times more nuanced, to ensure that both parties have a mutual understanding of the terms of service.
We also want to emphasize that each tenant is required to sign and accept these terms, which helps us maintain a fair and consistent approach for all our clients.