Amazing support.
Amazing support.
DPD has missed my parcel, I submitted an issue, Alexandra Kritikou quickly reached out to me, then to DPD, the parcel was quickly found and sent for delivery. Love the rapid replies and it's easy to get in touch.
Reply from Eurosender
Dear Customer,
Thank you so much for your kind words and the five-star rating!
We are delighted to hear that Alexandra Kritikou was able to provide such amazing support. We understand how stressful it can be when a parcel is missed, and we are very happy that she was able to act quickly with DPD to locate your shipment and get it back on track for delivery.
Providing rapid replies and maintaining easy communication is a top priority for us, and it is wonderful to know you had such a positive experience.
I will be sure to pass your thanks along to Alexandra—she will be thrilled to know her assistance made a difference!
