Yesterday i gave 5 stars
Yesterday i gave 5 stars, lol i lost like 6 accs because of skill issue, but now when i finally get funded i get these huge huge spreads and spikes and slippages and nobody even responds to mails and support ! Wtf is this ?? Plus i chose biweekly payment and now they tell me is on demand and i need consistency score how is this possible ?
Reply from FundingPips
Dear
Thank you for your feedback. We're sorry to hear about the difficulties you're experiencing after successfully getting funded.
Regarding the spreads, spikes, and slippage you're encountering, global markets are currently experiencing unprecedented volatility. Gold has reached all-time highs with extreme price movements of hundreds of pips per candle, and this extraordinary volatility is affecting all brokers and prop firms globally. Spreads widen significantly during these periods, and slippage becomes more severe because liquidity providers adjust pricing based on real-time market risk and liquidity conditions. This is not a FundingPips-specific issue but a market-wide phenomenon during exceptional volatility.
wwe apologize if you haven't received timely responses. Please ensure you're contacting [email protected] from your registered email address with your account number. If you've already done this and haven't received a response, please reach out again and our team will prioritize your case.
Regarding the payment cycle confusion, we need to clarify your specific account settings. Different account models and payment cycles have different requirements. The on-demand payment cycle requires a consistency score of 30%+ before payouts can be requested, while biweekly cycles have different criteria. If you selected biweekly during account setup but are now seeing on-demand requirements, this needs to be reviewed.
Please contact [email protected] with your account number and details about your payment cycle selection so we can investigate this discrepancy and provide clarification.
Best regards,
FundingPips Team
