Cancellation policy

Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
 
You can easily manage, update, reschedule, and adjust your product choice on your subscription at any time from your account dashboard.If you need help updating or cancelling your subscription, please email us at [email protected] at least 3 days before your next charge date. This gives us enough time to process your request before your order ships.
  • If your subscription isn’t cancelled before it renews, it will be processed as scheduled and fall under our return policy.
Feel free to check out our Subscription Management Walk-Through for easy tips on managing your subscriptions.

Subscription Details:


Subscription Perks
  • Subscribe and Save: Enjoy an instant 10% discount on every subscription order, for as long as you stay subscribed. It’s our way of saying thanks for sticking with us.
  • Earn Loyalty Cash: Our subscribers rack up Loyalty Cash every time a subscription order ships. Your balance builds automatically in your dashboard and can be used toward future subscription orders.
  • Early Access: Subscribers periodically get early access to new product launches before they go public.
  • Promotional Discounts: Take advantage of our promotional discounts and save big on your first subscription order.
    • Any subsequent orders will be charged at the regular subscription price, unless otherwise stated.
Billing and Auto-Renewal
  • Subscriptions are automatically billed to the payment method you provide.
  • Subscriptions will auto-renew every 30 days by default to ensure you don’t miss out on your favorite products.
  • You will receive emails about billing, account status, and any important subscription updates.
Managing Your Subscriptions
  • You can easily manage, update, reschedule, and adjust your product choice on your subscription at any time from your account dashboard.
  • If you need help updating or cancelling your subscription, please email us at [email protected] at least 3 days before your next charge date. This gives us enough time to process your request before your order ships.
    • If your subscription isn’t cancelled before it renews, it will be processed as scheduled and fall under our return policy.
  • Feel free to check out our Subscription Management Walk-Through for easy tips on managing your subscriptions.
Please note that we reserve the right to update our subscription plans, pricing, or features at any time. When we do, you will be notified in advance via email. By subscribing, you agree to the terms of this policy. If you have any questions, we’re happy to help. You can reach us at [email protected]