After a few reschedules due to earlier delays, the TV mount was installed. One technician was very experienced; the other seemed to make assumptions without properly checking the wall studs first.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Verificada
Manuel did a very thorough job of removing the bathroom chalking and replacing it, as well as sealing the showerhead. He was very diligent in his work and in his attention to detail. I would request h... Ver mais
A empresa respondeu
Handy heater turbo 800 china electric - waste of time, even to heat a small room of say 30m2 take HOURS... the web site is misleading and although they offer 50% off, a net price of €59,99 on the Amaz... Ver mais
A empresa respondeu
Det sämsta jag någonsin köpt. Den värmer inte ens upp min bil! Att den skulle värma upp ett rum är ett gigantiskt skämt såvida rummet inte är större än en kubikmeter och välisolerat.
A empresa respondeu
Detalhes da empresa
Sobre Handy
Escrito pela empresa
Handy is the leading platform for connecting individuals looking for household services with top-rated, pre-screened independent service professionals. From home cleaning to handyman services, Handy instantly matches thousands of customers every week with professionals in cities all around the world. With a seamless 60-second booking process, secure payment and always on customer service, Handy is the easiest, most convenient way to book home services.
Handyman Services
Furniture Assembly
TV Mounting
Hanging Items
The Handy Happiness Guarantee
Your happiness is our goal. If you’re not happy, we’ll work to make it right.
Have questions? Visit our Help Center.
Informações de contato
https://help.handy.com/hc/en-us, New York, Estados Unidos
- 888-306-2101
- [email protected]
- handy.com
4,1
Muito Bom
21 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Verificada
I was lucky in that I got a person who…
I was lucky in that I got a person who truly understands how to do the work right. Richard was able to use the mount I had. LG failed to send me the mount. Richard then set up and synced with my system. Everything is working great. Richard was polite and professional. I hope you all get him.
9 de outubro de 2025
Resposta de Handy
Hi Kamal, We're pleased to hear that the professional Richard B. is truly worthy of being called a professional! Also, we are so happy that they did such a wonderful job with your TV Mounting. We noticed that you left a 5-star rating for the pro in the booking, and appreciate you for taking the time to do so ⭐️. Best, Ammi, AngiSupport.
Handyman, Davy fixed my back door
Davy came to fix my back door that i couldn't lock for weeks, he was on time, very punctual. He did the job amazingly like i was not expecting it.
9 de outubro de 2025
Avaliação não solicitada
Resposta de Handy
Hi Ruffine,
Thanks so much for sharing your feedback about this pro! We are so pleased to hear that they did such a wonderful job with your back door. If you haven't already, be sure to write them a review either through the app or by calling our review hotline at 866-986-5478.
Best,
Hector CX Team
Verificada
Resposta de Handy
Hi Wilson,
Thank you for your wonderful review.
It’s great to hear you have had a delightful experience.
Enjoy the rest of your day!
Best,
Klaidy Handy CX Team
Verificada
Resposta de Handy
Hi Marc, Thanks for the great feedback! We are happy to hear that you had such a positive
experience. Best, Klaidy Handy CX Team
Verificada
Resposta de Handy
Hi Rose, thanks so much for sharing your feedback about this pro! We are so pleased to hear that they did such a wonderful job with your Furniture Assembly. If you haven't already, be sure to write them a review either through the app or by calling our review hotline at 866-986-5478. Thank you for your positive rating!
Best, Ammi AngiSupport
Taking a week and my toilet is still not operational (one pro with no experience, one just didn't show up)
I hired handy to install a toilet flush kit. The person showed up with no experience or comprehension of installing this. He left after 3 hours and left the toilet exactly how it was when he arrived. Customer service could not schedule a person to come fix it for 2 more days after this, and the person never showed up. I called customer service and they offered me a $10 refund (It cost $283) and told me that the matter was escalated but they couldn't transfer me to speak to a supervisor to get someone here. I explained this was a toilet that was not operational now for 5 days and I had children. They just told me I needed to wait for a call back from a supervisor, but that they would need to reschedule someone again for which I would need to wait days again to have no toilet. This was an awful experience and I highly recommend staying away from this app.
3 de outubro de 2025
Avaliação não solicitada
Resposta de Handy
Hi Michael,
Thank you for your feedback.
We appreciate you bringing this to our attention and regret to hear of this experience
with the service pro. We'd be happy to look further into this. Please reach out to us at
[email protected] with your contact info so that we can locate your account and
follow up.
We're here to help
Best,
Klaidy Handy CX Team
Verificada
Great experience with Handy
Great experience with Handy. Would highly recommend.
2 de setembro de 2025
Resposta de Handy
Hi Jim,
Thank you for the wonderful feedback!
We're thrilled to hear that you're enjoying our services. We're confident that you'll continue to receive top-notch services with every booking you create.
Enjoy the rest of your day
Best,
Klaidy Handy CX Team
Verificada
Resposta de Handy
Hi Joseph, thanks so much for sharing your feedback about this pro! We are so pleased to hear that Michael P. did such a wonderful job with your TV Mounting. If you haven't already, be sure to write them a review either through the app or by calling our review hotline at 866-986-5478. We are always happy to hear when homeowners are seeing success and value with Angi. Best, Ammi AngiSupport.
No call no show
No call no show. Has to spend a half an hour on the phone to rebook. They have no idea what they're doing. I would avoid at all costs. If your get no call no showed on you're just out of luck. No consequences.
31 de agosto de 2025
Avaliação não solicitada
Resposta de Handy
Hi there,
Thanks for your review.
We appreciate you bringing this to our attention and regret to hear of this experience with the service pro. We'd be happy to look further into this. Please reach out to us at [email protected] with your contact info so that we can locate your account and follow up.
Best,
Hector CX Team
Verificada
He was so wonderful!
He was so wonderful!! I’m pretty sure his name is Diego. We asked him to come at 10 o’clock and he stayed until 6 PM putting together a chair and a cabinet in the bathroom that took about six hours and didn’t charge us much at all for it so we gave him a tip. He was so nice warm and funny.!!! Hire him …you will not be sorry!!!! Thanks Diego!!!!💕💕💕💕
1 de agosto de 2025
Resposta de Handy
Hi there,
Thanks so much for sharing your feedback about this pro!
We are so pleased to hear that Diego did such a wonderful job with your furniture assembly. If you haven't already, be sure to write them a review either through the app or by calling our review hotline at 866-986-5478.
Best,
Hector CX Team
Verificada
Resposta de Handy
Hi Lin 👋
Thanks for the wonderful review!
We are always happy to hear when homeowners are seeing success and value with Angi.
Enjoy the rest of your day 😄
Best,
Estefany, AngiSupport
Scam
Scam. Google partnered with them to do installs of thermostat power connectors for $99 and they refused to come out for less than $267. I would like to give them a zero.
30 de julho de 2025
Avaliação não solicitada
Resposta de Handy
Hi Jon,
Thank you for your feedback.
If there is anything we can do to help you have a more positive experience, feel free to reach out to us at [email protected].
Best,
Hector AngiSupport
Handy.com - Avoid at all costs
Handy.com is just a middleman platform connecting customers with service providers—and it seems like they don’t care about either party.
The “pros” they scheduled for me canceled twice. When I called Handy, they said they'd escalate my case and prioritize me. The best they could offer was to find another pro within 48 hours. It's been over a week, and my TV is still sitting in the living room, uninstalled.
To make things worse, the customer service rep who called me was cold and indifferent. No empathy, no urgency.
Avoid Handy at all costs. This experience has completely soured an otherwise great Costco purchase.
11 de julho de 2025
Avaliação não solicitada
Resposta de Handy
Hi Adithya, Thank you for taking the time to let us know what happened to you. Please accept our sincere apologies for your recent experience. You were counting on us to provide you with a service, and we did not deliver. We always encourage professionals to honor their scheduled bookings, and we understand that it is an inconvenience. We would love to help you in a better way, so please email us at [email protected] so that we can better assist you. Best, Klaidy Handy CX Team
Bathroom repair
Spoke with Jason, very easy to schedule service. Ryan came to do the installation. He did a fantastic job! Cleaned up when finished, in record time. Would highly recommend them for your next job!
11 de julho de 2025
Avaliação não solicitada
Resposta de Handy
Hi Melody,
Thank you so much for this excellent review!
We're delighted to hear that your professional Ryan completed the job perfectly. Thanks to his professionalism, which met your expectations and we hope to work with you again soon.
Enjoy the remainder of your day!
Best,
Klaidy Handy CX Team
Verificada
Came on time
Came on time, knew what he was doing. And took my trash away with him. Very nice.
30 de junho de 2025
Resposta de Handy
Hi Carol, Thanks so much for sharing your feedback about this pro! We are so pleased to hear that they did such a wonderful job while being on time and showing knowledge of what they were doing. If you haven't already, be sure to write them a review either through the app or by calling our review hotline at 866-986-5478. Thanks for the wonderful review! We are always happy to hear when homeowners are seeing success and value with Angi. Best, Ammi AngiSupport
Verificada
Amir was great
1 de julho de 2025
Resposta de Handy
Hi Greg 👋
Thanks for the wonderful review!
We are always happy to hear when homeowners are seeing success and value with Angi.
Enjoy the rest of your day 😄
Best,
Estefany, AngiSupport
Great experience with Handy
Great experience with Handy. They did a last minute clean and we were very happy with it.
16 de maio de 2025
Avaliação não solicitada
Resposta de Handy
Hi Krishna👋
We're so happy to hear that your expectations were fulfilled. We appreciate your words. It is satisfying to know that the professional did a good job. The most important thing for us is your satisfaction. haven't already, be sure to write them a review either through the app or by calling our review hotline at 866-986-5478.We hope to work with you again soon.
Enjoy the rest of your day!
Best,
Estefany CX Team
I lost my income and let go of my…
I lost my income and let go of my cleaning guy who showed up anyway...I then canceled my service online and then the guy shows up...I called a person, who argued with me and told me I would be charge for cancelling my "subscription" was frustrated but atleast I felt that now I was done ...but wait!
Handy then charges my credit card in May and June for like $29 (for what, I do not know)
I have not, nor will I use them ever again. I am a senior and this is disgusting. Oh, the wait time on their customer line is like 15 mins.
good luck...
Aurora JOnes-Owens
23 de junho de 2025
Avaliação não solicitada
Resposta de Handy
Hi Aurora,
We appreciate your feedback, and we apologize for any frustration or inconvenience this may have caused. If there is anything we can do to help improve your future experiences, please reach out to us at [email protected].
Best,
Hector CX Team
STAY AWAY FROM THIS COMPANY. UNRELIABLE.
The company cancelled my cleaning service 15 minutes before the start time. They "REMINDED" me 90 minutes before that I should be there, but had no issue cancelling on me and automatically rescheduling for two days later which is too late. When I reached customer service via chat, they honestly didn't care.
19 de junho de 2025
Avaliação não solicitada
Resposta de Handy
Hi Linda, We apologize that your experience wasn't positive. We totally understand that our customers' time is important, and we are sorry to hear that your booking was rescheduled. We want to assist you accordingly and take a closer look at what happened. We kindly request that you send us an email to [email protected] including your name, number, and email address for a faster response. We'll gladly assist you. Best, Ammi, AngiSupport.
If I could give zero stars I would
If I could give zero stars I would. I made and paid in advance for an appointment. Four days before the appointment, Handy sent an email canceling the appointment. When I called to find out why and reschedule, they quoted a new price that was more than twice what I had agreed to and paid. Now 2 weeks later, I still haven't received a refund for the money I paid for the initial appointment they canceled. I've spent hours on the phone with them with no resolution and no refund. Total scam.
28 de maio de 2025
Avaliação não solicitada
Resposta de Handy
Hi Nanci,
Thank you for your feedback.
If there is anything we can do to help you have a more positive experience, feel free to reach out to us at [email protected].
Best,
Hector, AngiSupport
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