North American Kitchen Solutions, Inc. Avaliações 2.757

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Tommy in your technical department was great! I had my own HVAC business for 35 years and was in the field over 50 years. I have dealt with all sorts of technical support people through those years.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

What a great experience!! Tanya was very helpful and accommodating. She was patient and answered all the questions I had. She even taught me a few things as well. Probably the best customer service I’... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The relay panel was well explained on the website, but I had a couple additional questions. I called and left a message and a couple days later I did receive a call back. I took a chance ordering... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had the very best experience with MShell. She was the best balance of profession and very real and honest with me! She helped me make the right decision for our new restaurant and I really enjoyed m... Ver mais

A empresa respondeu

Nós verificamos as avaliações

Detalhes da empresa

  1. Loja de utensílios de cozinha
  2. Serviço B2B
  3. Fabricante

Escrito pela empresa

Established in 1987, North American Kitchen Solutions is a market leader in designing and manufacturing commercial kitchen ventilation systems and custom-fabricated workspaces for the foodservice industry. Through thoughtful design, engineering, and a variety of proprietary leading-edge ventilation systems, NAKS is your go-to resource for Makeup Air Hoods, Exhaust Hoods, Concession Hoods, Ventless Hoods, Type 2 Hoods, Fire Suppression Systems, Exhaust & Supply Fans, No-Weld Ductwork, and Purpose-Built Custom Fabrication. When you partner with NAKS, you can expect… Proudly Manufactured in the USA since 1987 – We have production facilities in the Cleveland, OH (2 locations) , Dallas, TX and the Atlanta, GA, areas. With our rapidly expanding operating footprint, we can deliver nationwide. Speed-to-Market – We’ve structured our operations to deliver the fastest lead time in the industry. Don’t let ventilation systems bottleneck your kitchen project. We ship hoods in 5-7 business days, fans in 1-2 business days, and custom fabrication (1-3 piece projects) in 2-3 weeks. Please note that larger and more complex projects may require more time. Service & Support – Our Sales, Support, and Engineering teams will help you throughout every phase of your project. We’ll ensure that you get the appropriate system for your project and that it is compliant. Full-Line Manufacturer – Don’t settle for one-size-fits-all quotes. As a full-line manufacturer of ventilation systems, we’ll help you identify the appropriate system for your project and identify value-engineering opportunities to reduce costs. For shipping, general inquiries and customer service, please contact NAKS Customer Care: Call: 1-800-854-3267 (Monday – Friday 8:00am – 6:00pm EST, Saturday 9:00am – 2:00pm) Fax: 1-800-854-3267 For sales inquiries or quotes, please contact NAKS Sales: Email: [email protected] Mailing Address: NAKS, Inc., 172 Reaser Ct, Elyria, OH 44035 For website related comments or advertising, please contact the NAKS Webmaster: Email: [email protected] ALL Exhaust Hood Systems are Guaranteed to pass all state and local codes. ALL NAKS® Commercial Exhaust Hood Systems are constructed in the USA from Heavy Gauge Steel and built to NSF and NFPA 96 Standards, are ETL Listed and comply with UL710 Hood Standards. NAKS® offers a full line of the finest Exhaust Hood Systems and Custom Fabrication with the industry’s longest lasting and most energy efficient insulation.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 63% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

DO NOT BUY a NAKS HOOD!!!

If I could give this zero stars I would. I have had my Naks hood for around 5 years in my pizza shop. I've owned my business for over 20 years. I have to replace the belt on the motor on the roof 2-4 times per year. My old hood I never changed it in over 10 years. I contacted hood mart and they said this is totally normal!!! What??!! I paid over 5k for something that needs repair constantly. Tomorrow I have to go on the roof that is covered in ice and snow and replace the belt that this time lasted 2 months!! I have tried literally every brand of belt they make. Longest I have had one last is maybe 8 months. I would not recommend my worst enemy to buy a Naks hood. I can't be anymore serious. The frustration this hood has caused is beyond words!! JUNK!! Absolutely do not buy from this company!!

4 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Mike was very helpful

Mike was very helpful in making sure I was quoted for the hood I really needed, not just something off the shelf that would kind of work.

28 de janeiro de 2026
logotipo da North American Kitchen Solutions, Inc.

Resposta de North American Kitchen Solutions, Inc.

Thank you for your feedback! HoodMart and NAKS appreciate your business and look forward to working with you again.

Avaliado com 5 de um total de 5 estrelas

Easy transaction

Easy transaction. M-Shell is a customer service hero. Now if installing the new hood is as easy as ordering I will be happy!

20 de janeiro de 2026
logotipo da North American Kitchen Solutions, Inc.

Resposta de North American Kitchen Solutions, Inc.

Thank you for your feedback! HoodMart and NAKS appreciate your business and look forward to working with you again.

Avaliado com 5 de um total de 5 estrelas

I talked with Mike and he walked me…

I talked with Mike and he walked me through every step. Was very helpful

19 de janeiro de 2026
Avaliação não solicitada
logotipo da North American Kitchen Solutions, Inc.

Resposta de North American Kitchen Solutions, Inc.

Thank you for your feedback! HoodMart and NAKS appreciate your business and look forward to working with you again.

Avaliado com 5 de um total de 5 estrelas

Good

So good response.

15 de janeiro de 2026
logotipo da North American Kitchen Solutions, Inc.

Resposta de North American Kitchen Solutions, Inc.

Thank you for your feedback! HoodMart and NAKS appreciate your business and look forward to working with you again.

Avaliado com 5 de um total de 5 estrelas

purchase

great service

15 de janeiro de 2026
logotipo da North American Kitchen Solutions, Inc.

Resposta de North American Kitchen Solutions, Inc.

Thank you for your feedback! HoodMart and NAKS appreciate your business and look forward to working with you again.

Avaliado com 5 de um total de 5 estrelas

Talking to Mike and getting detailed…

Talking to Mike and getting detailed instructions made the installation process so easy and smooth.
Great expertise.
Thanks again for assistance

8 de janeiro de 2026
Avaliação não solicitada
logotipo da North American Kitchen Solutions, Inc.

Resposta de North American Kitchen Solutions, Inc.

Thank you for your feedback! HoodMart and NAKS appreciate your business and look forward to working with you again.

Avaliado com 5 de um total de 5 estrelas

Great experience so far

9 de janeiro de 2026
logotipo da North American Kitchen Solutions, Inc.

Resposta de North American Kitchen Solutions, Inc.

Thank you for your feedback! HoodMart and NAKS appreciate your business and look forward to working with you again.

Avaliado com 5 de um total de 5 estrelas

Easy to work with and very…

Easy to work with and very accommodating.

7 de janeiro de 2026
logotipo da North American Kitchen Solutions, Inc.

Resposta de North American Kitchen Solutions, Inc.

Thank you for your feedback! HoodMart and NAKS appreciate your business and look forward to working with you again.

Avaliado com 5 de um total de 5 estrelas

Appreciate the knowledge and time to walk me through this purchase!

Tammy made my purchasing experience a smooth, very detailed process. She asked great questions that I could ask my builder in order to feel confident about our purchase!

9 de janeiro de 2026
logotipo da North American Kitchen Solutions, Inc.

Resposta de North American Kitchen Solutions, Inc.

Thank you for your feedback! HoodMart and NAKS appreciate your business and look forward to working with you again.

Avaliado com 5 de um total de 5 estrelas

excellent customer service

excellent customer service, I have been working with Judy Collins for some years and it has been a very pleasant experience

6 de janeiro de 2026
logotipo da North American Kitchen Solutions, Inc.

Resposta de North American Kitchen Solutions, Inc.

Thank you for your feedback! HoodMart and NAKS appreciate your business and look forward to working with you again.

Avaliado com 5 de um total de 5 estrelas

Great technical Department

Tommy in your technical department was great! I had my own HVAC business for 35 years and was in the field over 50 years. I have dealt with all sorts of technical support people through those years. Tommy was on top of the good list.
His calm approach and patience with answering my technical questions was great and his follow up email with information that he thought I could use was great!

23 de dezembro de 2025
Avaliação não solicitada
logotipo da North American Kitchen Solutions, Inc.

Resposta de North American Kitchen Solutions, Inc.

Thank you for your feedback! HoodMart and NAKS appreciate your business and look forward to working with you again.

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