Verificada
Absolutely amazing service, 3 guys appeared, worked non stop wrapping and packing all day, cheerful, friendly, great bunch, came back the following day in 2 vans, bought 3 extra guys and by 11.30 had... Ver mais
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Veja o que dizem as avaliações
Friendly staff on pick up Shipment took a little longer than expected but that's shipping not the company and we were kept up-to-date effectively. Quote was all inclusive and no surprises. Staff on... Ver mais
A empresa respondeu
I used this company to ship household items from the UK to Australia. Four boxes were water damaged in transit, a watercolour mount and frame were damaged, and an antique dresser mirror, bowls and gla... Ver mais
A empresa respondeu
Verificada
Dealing with PSS for my move to South Africa has been amazing. From the first instance I was walked through the entire process. The estimate was quick to arrive and very competitive. I was kept inform... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre PSS International Removals
Escrito pela empresa
Why Customers Choose PSS...
PSS International Removals are one of the UK's leading specialist international removal companies. A family-run business, they have over 40 years' experience helping people and families move from the UK to countries all over the world.
Popular European destinations include Spain, Portugal, Italy and Cyprus. Overseas destinations include Australia, New Zealand, USA, Canada and South Africa.
PSS International Removals’ accreditations include BAR Overseas Group and FIDI FAIM Accreditation. They are also members of the International Association of Movers — and are the only company to win the Euromovers Top Moving Company Award five years in a row.
For more information, visit the PSS website to use the free online cost calculator to get an estimate for your move. You can also call us on freephone 0800 988 3711.
Get a Quote Visit Our Website Contact Us Leave Feedback Here Removals to Australia Removals to Canada Removals to Dubai / UAE Removals to New Zealand Removals to South Africa Removals to USA European RemovalsTry Out Our Free Online Removals Cost Calculator!
Escrito pela empresa
- Quick, Easy, and Free Removals Estimate
- With over 40 years of experience, PSS International Removals is the UK’s leading specialist for overseas moves. Our cost calculator is the first step to making your relocation simple, stress-free, and affordable.
Our Adavnce Payment Guarantee
BAR Advance Payment Guarantee Scheme
For your peace of mind, all customer payments with PSS International Removals are protected under the BAR Advance Payment Guarantee Scheme. This means your money is safe even in the unlikely event of company insolvency, giving you complete financial security when booking your international move.
Informações de contato
Unit 6, Mill Lane Trading Estate, CR9 4PS, Croydon, Reino Unido
- 020 8686 7733
- info@pssremovals.com
- pssremovals.com
Get a Free Online Quote Today!
4,5
Excelente
2 mil avaliações
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 1 semana
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Verificada
Alison / Cardiff
Excellent service and very helpful
Considering I asked loads of questions
11 de fevereiro de 2026
Resposta de PSS International Removals
Good Morning Alison,
Thank you so much for your 5-star review!
We are really pleased to hear you found the service excellent and helpful. Please don't ever worry about asking questions, that is exactly what we are here for! Making sure you feel confident and informed is important to us.
We truly appreciate your support!
Kindest regards
Customer Services
Verificada
PSS were prompt and responsive to…
PSS were prompt and responsive to enquiries which helped smooth the process of getting shipping organised at short notice. Good service!
11 de fevereiro de 2026
Resposta de PSS International Removals
Good Morning Janine,
Thank you for your lovely review! We really appreciate you taking the time to share your experience. We are glad our team were able to respond quickly and help organise your shipping at short notice, we know how important that is.
Thank you again for choosing us!
Kindest regards
Customer Services
Verificada
Good communication and service
6 de fevereiro de 2026
Resposta de PSS International Removals
Good Morning,
Thank you for taking the time to share your positive experience with us. We’re thrilled you enjoyed your removal process.
Kindest regards
Customer Services
Verificada
Resposta de PSS International Removals
Good Morning,
We appreciate you sharing your rating with us. We take pride in our Removals, and we're so happy you enjoyed it!
Kindest regards
Customer Services
Terrible claims process
I used this company to ship household items from the UK to Australia. Four boxes were water damaged in transit, a watercolour mount and frame were damaged, and an antique dresser mirror, bowls and glasses were smashed. I made a very modest claim for the damaged items, based on the estimated replacement value and the cost of re-framing the watercolour. Not only did the company charge a £100 'handling fee' (surely the cost of the claims process should be accounted for in the premium charged and, moreover, there was no option to refuse the handling fee, the amount of which was not disclosed until after the quote was agreed to) but they have quibbled over every item - including £5 for an item of glassware! - and have refused to cover the £130 cost of re-framing the watercolour. I'm just thankful that there was not more damage.
8 de fevereiro de 2026
Avaliação não solicitada
Resposta de PSS International Removals
Good morning Frances,
Thank you for taking the time to leave us a review.
I am sorry to hear that you are unhappy with the offer made by Removal Claims, who handle claims on behalf of our insurers; I understand that they have already agreed to include the claim for your candle holder, although this was strictly outside of the number of items declared on your form, which is why they had originally declined this, and they are currently waiting to hear back from you on this. The claims administration fee is explained in our shipment protection literature and is also noted on the valuation form just before the signature block. We do offer extensions to our shipment protection product, including Extra Cover which would cover the administration cost, however, unfortunately as you had not opted for this, Removal Claims would be unable to waive the fee. Please do look out for Removal Claims last email and once you have responded they will be able to assist you further with this matter.
If you have any queries in the meantime please do not hesitate to reach out to us.
Kind regards
Customer service
Verificada
Everything was done very quickly and…
Everything was done very quickly and smoothly.
24 de janeiro de 2026
Resposta de PSS International Removals
Good morning Svetlana,
We appreciate you sharing your rating with us. We take pride in our Removals, and we're so happy you enjoyed it.
Have a lovely day!
Kindest regards
Customer Services
Verificada
Great work carried out very efficiently…
Great work carried out very efficiently and quick ! Trusted people and excellent team work , reliable and great job done !
6 de fevereiro de 2026
Resposta de PSS International Removals
Good morning Eva,
Thank you for taking the time to share your positive experience with us. We’re thrilled you enjoyed your removal process.
Kindest regards
Customer Services
Verificada
Helen our move manager was absolutely…
Helen our move manager was absolutely amazing - a real credit to your organisation
4 de fevereiro de 2026
Resposta de PSS International Removals
Good morning,
Thank you for your review and for taking the time to send us your valuable feedback, I will be sure to let my colleagues know you were happy with their service.
Have a lovely day!
Kindest regards
Customer Services
Verificada
Absolutely amazing service
Absolutely amazing service, 3 guys appeared, worked non stop wrapping and packing all day, cheerful, friendly, great bunch, came back the following day in 2 vans, bought 3 extra guys and by 11.30 had completely packed our 3 storey house. Even our neighbours were impressed by their speed. Recommend this crew highly.
3 de fevereiro de 2026
Resposta de PSS International Removals
Good Afternoon Claire,
We are honoured by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you.
Kindest regards
Customer Services
Excellent service
21 de janeiro de 2026
Avaliação não solicitada
Resposta de PSS International Removals
Good Afternoon Susan,
Thank you for taking the time to share your positive experience with us. We’re thrilled you enjoyed your removal process.
Kindest regards
Customer Services
Excellent service from start to finish.
Excellent service from start to finish.
21 de janeiro de 2026
Avaliação não solicitada
Resposta de PSS International Removals
Good afternoon,
We appreciate you sharing your rating with us. We take pride in our Removals, and we're so happy you enjoyed it!
Kindest regards
Customer Services
Great service no hidden surprises
Friendly staff on pick up
Shipment took a little longer than expected but that's shipping not the company and we were kept up-to-date effectively. Quote was all inclusive and no surprises. Staff on drop off were fantastic called to advise ETA and super friendly and fast. Email confirmations on delivery date were exceptional service. Very happy with ease and efficiency
3 de fevereiro de 2026
Avaliação não solicitada
Resposta de PSS International Removals
Good Afternoon Jeanette,
Thank you so much for your kind feedback! We’re thrilled to hear that you had a positive experience with us. We really appreciate you highlighting the communication and the staff's friendliness, we always strive to keep our customers informed and comfortable throughout the entire process.
We’re so glad you felt supported and updated throughout. Your feedback means a lot to us, and we’re grateful for your trust in our services.
Thanks again for taking the time to share your experience. Wishing you all the best in your new home!
Kindest regards
Customer Services
Verificada
Arrived exactly when they said they…
Arrived exactly when they said they would. Ricki and Kerr very nice and explained what they would do. Everything went really smoothly they have got this down to a fine art. Hayley in the office also very helpful and answered all our questions.
31 de janeiro de 2026
Resposta de PSS International Removals
Good Morning James,
Thank you so much for your kind words! We’re thrilled to hear that everything went smoothly for you. My colleagues will be so happy to know that their efforts made a positive impact. We pride ourselves on delivering great service, and it’s wonderful to know that our team’s hard work showed. If you need anything in the future, don’t hesitate to reach out. Thanks again for choosing us!
Have a lovely day!
Kindest regards
Customer Services
Verificada
Excellent service from start to…
Excellent service from start to finish.....I would definitely recommend them
30 de janeiro de 2026
Resposta de PSS International Removals
Good afternoon Jay,
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that.
Kindest regards
Customer Services
Premium price, dreadful service — major damage, no updates, no accountability
We paid a “premium” price for PSS (more than double other quotes), expecting a smooth, hassle-free international move. Instead, it was a genuinely horrible experience.
Communication was abysmal: long stretches with no meaningful updates, no reliable ETA, and constant chasing from our side just to get basic information.
Worse, multiple items arrived seriously damaged — including most of our glasses and kitchenware, and an expensive chest of drawers that appears to have been dropped in transit. We documented everything with photos and raised a formal complaint. PSS has denied responsibility and has offered no compensation whatsoever.
Independent movers we consulted confirmed what the photos already show: the packing/handling was not adequate for international export transit.
This is not a premium service — it’s a premium price tag attached to poor execution and non-existent customer care when things go wrong. We would never use PSS again and strongly recommend choosing a different company that delivers better quality for a far lower price.
9 de dezembro de 2025
Avaliação não solicitada
Verificada
Resposta de PSS International Removals
Good afternoon John,
Thank you for your kind words! We’re pleased to hear that you had a wonderful experience with us.
Have a lovely day!
Kindest regards
Customer Services
Verificada
Everything was taken care of for me me…
Everything was taken care of for me which made my move to Dubai less stressful. The team were great, friendly and nothing was too much trouble. Dean, Frank, Scott, Neil and George. Or as they refer to themselves Roy, Roy, Roy,Roy and Roy 😄
Great service and I will recommend for sure
Thankyou
30 de janeiro de 2026
Resposta de PSS International Removals
Good afternoon Beverley,
Thank you for your review and for taking the time to send us your valuable feedback, I will be sure to let my colleagues know you were happy with their service.
Have a lovely day!
Kindest regards
Customer Services
Guys were brilliant
Guys were brilliant, helpful and great fun to be around. First class.
28 de janeiro de 2026
Avaliação não solicitada
Resposta de PSS International Removals
Good afternoon Brian,
I am very happy that you enjoyed the experience, and we are wishing you all the best in your new location and home!
Kindest regards
Customer Services
Verificada
Resposta de PSS International Removals
Good afternoon,
We're extremely happy that you had a positive experience, and we're grateful for your feedback. We take pride in our Removals, and we're so happy you enjoyed it.
Have a lovely day!
Kindest regards
Customer Services
A job well done. Thank you very much!
The van came at around 7:40am on Wednesday 28th January. The four lovely gentlemen worked efficiently and quickly. One of our couches was rather difficult to fit through the door in the living room. The four heroes persevered until they got the couch into the room. We are very happy and thankful for all their help, humour and can do attitude. A couple of them helped with putting the dining table together. It was rather tricky but again they persevered and got the job done. Thank you very much to you all. A job well done! We'd highly recommend your company.
28 de janeiro de 2026
Avaliação não solicitada
Resposta de PSS International Removals
Good afternoon,
Thank you for sharing your positive experience! Our team is committed to going the extra mile for our customers, and we’re thrilled to hear that it made a difference for you. Your satisfaction is our motivation, and we’re here whenever you need us!
Kindest regards
Customer Services
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