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Crocus.co.uk Ltd Avaliações 69.414

O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Both items were delivered in the timescale advised: the raspberry canes in autumn and the rhubarb crown in January. They seem to be in good condition and were planted as soon as possible after receip... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Because you’ll use a company. That has a very polite young man. From Harrow. …who always. Carries the box. Containing all The compost. I buy….Into the Hallway…….He told me. He works. In the Har... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I used to buy plants from various suppliers, not anymore. The plants I used to receive were small, sick, badly packed and often disappointing. Crocus has large range of high quality plants, they arriv... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Most of the plants look great and, two weeks on, seem to be settling in. A couple looked very sad for themselves on arrival, but I’ll see how they go over the next few weeks. The reason for three star... Ver mais

A empresa respondeu

Nós verificamos as avaliações

Detalhes da empresa

  1. Centro de Jardinagem
  2. Loja de Móveis
  3. Loja de Móveis de Jardim
  4. Loja de Churrasqueiras
  5. Viveiro de plantas

Escrito pela empresa

UK gardening website specialising in garden plants, garden furniture and machinery with gardening advice from expert gardeners.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

69 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

Simple sales process

Simple sales process, website easy to navigate, item described clearly and delivery price reasonable. Compost bin was delivered quickly and it’s so simple to make. Using it already.

22 de janeiro de 2026
logotipo da Crocus.co.uk Ltd

Resposta de Crocus.co.uk Ltd

Thank you for taking the time to leave such a lovely review – we’re really pleased you found the website easy to use, delivery reasonable and that you’re already getting good use from your new compost bin.

Avaliado com 5 de um total de 5 estrelas

A long rural driveway of wildflowers

I ordered two packs of wildflower seeds. They arrived promptly and were planted along a long driveway that I had got around to clearing of surplus grass, the main stretch being much like a farm track.
With spring not here yet, they went in somewhat early, but it was an opportunity that needed taking. Wildflowers are generally more cold resistant anyway.

22 de janeiro de 2026
logotipo da Crocus.co.uk Ltd

Resposta de Crocus.co.uk Ltd

Thank you, Mr Watson – we really appreciate your thoughtful review. It sounds like a beautiful project along your driveway, and we hope the wildflowers thrive and bring plenty of colour and wildlife in the months ahead. 🌼

Avaliado com 5 de um total de 5 estrelas

I used to buy plants from various…

I used to buy plants from various suppliers, not anymore. The plants I used to receive were small, sick, badly packed and often disappointing. Crocus has large range of high quality plants, they arrive fast and in excellent conditions. I have bought over hundred in the last year, so I don’t go anywhere else.

16 de janeiro de 2026
logotipo da Crocus.co.uk Ltd

Resposta de Crocus.co.uk Ltd

We're happy to hear that you've had such positive experiences with our plants! It's great to know that you appreciate the quality, size, and condition in which they arrive. Thank you for your continued support and valuable feedback.

Avaliado com 5 de um total de 5 estrelas

Choice of products at a great price…

Choice of products at a great price with additional descriptions to aid choosing the correct product for my needs. Simple and easy ordering process with updates on delivery time/date. Excellent quality of strawberry planter received with no issues at all. Thanks

22 de janeiro de 2026
logotipo da Crocus.co.uk Ltd

Resposta de Crocus.co.uk Ltd

Hello Barry — thanks so much for your feedback and for taking the time to share your experience.

We’re delighted to hear you found our product choice and descriptions helpful, that the ordering process was simple with clear delivery updates, and that your strawberry planter arrived in excellent condition. That’s exactly the experience we aim to provide.

If you’d like, we can:
- Point you to related planters or planting accessories,
- Share planting and care advice for strawberries,
- Or direct you to our FAQs and Ivy, our Virtual Gardener, for instant plant-care tips: https://www.crocus.co.uk/features/advice/

Please let us know how we can help further. Happy gardening from all of us at Crocus Customer Service.

Avaliado com 5 de um total de 5 estrelas

Because you’ll use a company

Because you’ll use a company. That has a very polite young man. From Harrow. …who always. Carries the box. Containing all The compost. I buy….Into the Hallway…….He told me. He works. In the Harrow borough. Delivering ….
I actually thanked him …
I know. His mother brought him up well.

Thank You Crocus
Wendy Lawrence-Stewart
Duchess of Dorset
Countess of Holland …( I own. The Netherlands. And have .16 Estates. In The Netherlands )

22 de janeiro de 2026
logotipo da Crocus.co.uk Ltd

Resposta de Crocus.co.uk Ltd

We're happy to hear that the delivery driver made such a positive impression with their helpful service. We appreciate you taking the time to share your kind words about their assistance with your delivery.

Avaliado com 5 de um total de 5 estrelas

good value…

Plant was in good condition and packed well.

21 de janeiro de 2026
logotipo da Crocus.co.uk Ltd

Resposta de Crocus.co.uk Ltd

We're happy to hear that the plant arrived in good condition and was packed well. Thank you for your positive feedback!

Avaliado com 5 de um total de 5 estrelas

The website was clear and informative

The website was clear and informative. Delivery was straightforward.

21 de janeiro de 2026
logotipo da Crocus.co.uk Ltd

Resposta de Crocus.co.uk Ltd

Thank you, Ann, for your lovely feedback – we’re really pleased you found the website clear and your delivery straightforward. We hope you enjoy your plants! 🌱

Avaliado com 5 de um total de 5 estrelas

Just what I wanted

Quick delivery. No problems. Quality goods.

15 de janeiro de 2026
logotipo da Crocus.co.uk Ltd

Resposta de Crocus.co.uk Ltd

Thank you, Rosa – we’re delighted everything arrived quickly and you’re happy with the quality! We really appreciate you taking the time to share your experience.

Avaliado com 5 de um total de 5 estrelas

I order quite regularly from this…

I order quite regularly from this company. A very good range of good quality products not available in your general garden centre. Good value for money, quality and unusual products plus exceptional customer service both pre and post purchase . Delivery is super fast and products well packed and arrive safely. My latest delivery arrived the next day.

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da Crocus.co.uk Ltd

Resposta de Crocus.co.uk Ltd

We appreciate you taking the time to share your positive experience. We're happy to hear that you are enjoying the quality, value, along with our customer service and speedy delivery.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service , good quality plants and fast delivery

14 de janeiro de 2026
logotipo da Crocus.co.uk Ltd

Resposta de Crocus.co.uk Ltd

Joy, thank you for your lovely feedback – we’re delighted you’re happy with the plant quality and speedy delivery. We really appreciate you taking the time to share your experience.

Avaliado com 5 de um total de 5 estrelas

Great plants and great service

Good quality plants and arrived in perfect condition.
I've purchased plants from crocus before and would recommend the service they give anytime

19 de janeiro de 2026
logotipo da Crocus.co.uk Ltd

Resposta de Crocus.co.uk Ltd

Thank you, Paul – that’s lovely to hear. We’re so pleased your plants arrived in perfect condition and that you’d recommend us; we really appreciate your continued support.

Avaliado com 5 de um total de 5 estrelas

Once again a brilliant fast delivery…

Once again a brilliant fast delivery efficient ordering system and plants well packed and in good condition on arrival

21 de janeiro de 2026
logotipo da Crocus.co.uk Ltd

Resposta de Crocus.co.uk Ltd

We're so glad you found our ordering system efficient and the delivery fast! It's great to hear the plants were well-packed and arrived in good condition.

Avaliado com 1 de um total de 5 estrelas

The plants were very good but the…

The plants were very good but the delivery was very bad. Twice they delivered to the wrong address and when I complained they sent the next part by the same delivery driver who apparently couldn't find our house. The forth time they got it right. We have lived at this address for over twenty five years so I do not know what the problem was.

21 de janeiro de 2026
logotipo da Crocus.co.uk Ltd

Resposta de Crocus.co.uk Ltd

We’re really sorry about the repeated delivery problems you experienced, especially after being at the same address for so long. This isn’t the standard we expect from our couriers, and we’d really like to look into it and feed this back properly—please send us a direct message with your order details so we can review what went wrong and try to make amends.

Avaliado com 5 de um total de 5 estrelas

Satisfied Customer

I bought a large firebush from Crocus. Ordering was straightforward and easy online. Delivery was prompt and to the schedule given when I made my order. Packaging was excellent and my plant arrived safe and sound. I am happy with my experience and my plant is strong and healthy. Would recommend to others.

21 de janeiro de 2026
logotipo da Crocus.co.uk Ltd

Resposta de Crocus.co.uk Ltd

David, thank you so much for your lovely feedback and recommendation – we’re delighted to hear your firebush arrived safely and is doing so well. We hope it continues to thrive in your garden!

Avaliado com 3 de um total de 5 estrelas

Problems with carrier

The quality of the goods were very good but the performance of their designated carrier was very poor

21 de janeiro de 2026
logotipo da Crocus.co.uk Ltd

Resposta de Crocus.co.uk Ltd

Thanks, Ronald, for your honest feedback. We’re pleased you were happy with the quality of the goods, but we’re sorry to hear our courier let things down – we’ll pass this on to the team so we can improve.

Avaliado com 5 de um total de 5 estrelas

healthy plants

Excellent good sized healthy plants and great packaging and postage 👍

21 de janeiro de 2026
logotipo da Crocus.co.uk Ltd

Resposta de Crocus.co.uk Ltd

Thank you so much for your lovely feedback! We're delighted to hear your plants arrived healthy, a good size, and well packaged – we really appreciate you taking the time to share this.

Avaliado com 5 de um total de 5 estrelas

Nice pots & first class service.

Nice pots, v pleasant deliveryman & good service from Crocus, however..... As others have said - the packaging (although immensely effective) is on another level and involved a trip to the tip just to get rid of it!

21 de janeiro de 2026
logotipo da Crocus.co.uk Ltd

Resposta de Crocus.co.uk Ltd

Thank you for the lovely feedback, and for highlighting the packaging point too. We’re really pleased you were happy with the pots and service, and we’re continuously working on reducing and improving our packaging so your comments are genuinely helpful.

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