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Detalhes da empresa


Informações de contato

3,3

Bom

O TrustScore é 3.5 de um total de 5

13 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 4 de um total de 5 estrelas

Improved customer service...???

Okay... so... I had not actually ordered yet... HOWEVER... I believe that they recognized the issues that they were having with customer service and subsequently hired a very kind, knowledgeable, and professional woman named Mel to help with customer service in English speaking countries. I have bugged ber at least a dozen times and she's been nothing but kind, helpful, and patient, and she's gone the extra mile with me... she has even called to see how I was doing. She has answered every question I have had accurately and with as much detailed information as requested...
I have wanted to order, but I have been financially strapped.
And... she said that since it would be shipped from South Korea which already takes quite some time, and the fact that international shipping has slowed down drastically due to global conflicts, it could take up to a month or possibly more to actually be delivered.
That's a major bummer, actually. I don't know, I really want to make an order for the HCG to help me recover from the back injuries that have made life miserable for many years because I am really tired of being in pain and unable to work. In fact, I have never wanted to work so badly in my entire life. I miss having a normal life, a social life, and a love life.... I miss working and having success at work, playing guitar and singing in bands, working out, sharing an amazing connection with a special woman, hanging out with friends, and going and doing fun things with friends, being able to spend quality time with my family... especially my elderly parents. They're my best friends. They deserve to do whatever they want to do and not have to stress about money or not being able to afford someone to come in and help them around the house... so, I have had this good deal on 10 bottles of HCG on my wishlist for a few months now, but yeah... hopefully, I'll get it and it will help me through physical therapy and my recovery period after a procedure followed by a month of rest for the last 5 months in a row that has left me weak, feeble, and out of shape. Actually, it has been 2 months since the last procedure and I am doing so much better, I can live with the pain, for the most part. I have been working my butt off to get stronger, more flexible, increased stamina and endurance, and overall in the best shape that I can possibly be in. I actually look really good, and I feel pretty good most of the time, which has been growing significantly.
I just want to live and enjoy life and help my parents and live my best life, helping others by inspiring them = leading by example, and showing them that it's more than possible to heal, be happy, healthy, wealthy, wise, and successful, and live their best lives. The trick is connecting with people by helping them.
I could go on for hours...
I would like to wish you all the very best.

Blessings of Health, Wealth, Wellness, Wellbeing, Oneness, Unity, Peace, Prosperity, Freedom, Sovereignty, and Goodwill for ALL...

27 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

NAD is not very effective

Ordered NAD+ plus for over a year from this company, the product was working well! Improved sleep, energy, skin tone, etc. 2 months ago, the product was delivered with a yellowish tint. I used it for a few weeks and noticed it was not working (my energy levels lowered, my sleep worsened, etc.). I contacted the company for a refund and they said the pharmacy was using the same product, but that they are diluting it differently. Suggested I use more. I am not noticing any changes, and will not order NAD from this company again (despite the lower prices).
On a positive note, the Glutathione is working well, no complaints.

11 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have no reason to purchase anywhere else

I greatly appreciate this company. When I started doing B12 I was clueless about everything. Over a couple years I've spoken with them several times and their customer service is in the US, helpful, knowledgeable, personable, and really great. They do price breaks every now and then - including Thankful Tuesday. They started me off with an initial discount and when that was over, I checked a couple other places bc B12 is pretty expensive, but everywhere else was more expensive and so I didn't have any reason to change. I keep ordering with them - they have a ton of different products but I only do the B12. I"m very grateful to order from them and know if I have a question, I'll get solid answers and help.

8 de novembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bad Customer Serivce

I ordered from this site and after visiting my doctor was told I shouldn't use these since I have an irregular heart beat. I contacted customer service and they said they would cancel the order. Then a few days later I received the order anyway and Fedex didn't ship until the day before so they have given me false information. They said I could not return the product either. I do not recommend

18 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I’ve been using this company for years…

I’ve been using this company for years off and on. I purchase my HCG and B12 from this company. I recommend highly, for packaging, instructions, and are courtesy to me if I need a question answered . Which is rarely, I’ve lost 15 pds this time in 3 weeks. I have 12 more pds to go, I feel that everyone writing fake reviews are fake buyers,
They’re very professional , and product works. PS when they mail a pkg, you ordered, it is not liquified you add sterile water they send to activate it then put in refrigerator,

10 de agosto de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scam Company

They failed to ship product; kept the money; claimed a refund was issued via check; and ghosted me.

Report them to BBB. Easy to do online!

3 de abril de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This company is scam

This company is scam, they sell you NAD+ but is just B12 with something else. Their NAD does not do anything, it is crap and when I complaint about they basically said that it looks like I was looking for weight lose, not sure where they got that from, when I replied to their email they basically ignored my email.

8 de setembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I am a nurse and ordered some of there…

theirI am a nurse and ordered some of their products. The customer service is awful so please beware. When I questioned the customer service rep about where my order was I realized it was sent to a temporary address. I know I put the correct address in the order but it reverted to an old temporary address and was sent there. Dina said she would see what could be done but was not reassuring or helpful in any way. I see her name is mentioned in other complaints as well. There products are pricey which is understandable but when it gets sent to a wrong address they should work something out with the customer. Customer service should be customer friendly and this lady should be fired. She got frustrated with me because I was very concerned about it going to a wrong address and never receiving a $350 product, I ordered approximately a month before and it was sent to the proper address. There should be better communication with customers for orders of that price range. Getting the product to the purchaser should be a priority. She literally had to gall to hang up on me. In all my years of doing business online or otherwise I have never had someone hang up on me.

26 de abril de 2022
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Should publish side effects in FAQ

I have had nothing but good experiences with the Customer Service here. I couldn't get a coupon code to work, and I called and they efficiently honored it. I just ordered Semaglutide for the first time.
My BIG complaint = One Star - Semaglutide is no joke. I threw up violently and suddenly, even on the street, and thought I had kidney failure the third day. After much research after the fact, at least I found out that this is more than common-it is expected. I think that there should be something to this effect in the FAQs.

13 de abril de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Order to be refrigerated and was hot. No replacement …

I received an order that was shipped with labels to ship and store refrigerated. It arrived hot and with ice pacs we’re completely melted. The packaging was not substantial enough for a prescription that needs to be shipped cold. I called and was told it’s a new drug so we ship it that way but….. it doesn’t need to be refrigerated. I’m not sure why a company would label and ship with added cost etc.. if it’s not required to be refrigerated. They didn’t send replacement. I won’t buy from then again. Aweful customer service and explanation. A $500 prescription should arrive as labeled or be replaced.

31 de março de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible experience

Terrible experience. First of all , my order sat in the pharmacy for 5 days until I finally tried to call. Then, the phone lines were down. Tried the chat , which took forever. Got Miles who was basically useless, and said because of the sale ( which they have all the time) was the hold up, then put me on with a (supposed) supervisor Miko. All Miko wanted to do was cancel my order after it just sat & I paid for expedited shipping. I have found them to be the worst company so far out of 3. Do yourself a favor and go through diet doc instead. Much more reputable.

21 de maio de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had a wonderful experience

I had a wonderful experience. The rep was very informative, answered every question professionally and with confidence. She truly cared that she satisfied all my concerns and needs. I was very pleased with the customer service. I’ve been a FedEx CS employee for 30 yrs and held to exceptional standards so I have high expectations. I give 5 stars at this point.

20 de maio de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

So many better choices out there...

I had initially just been looking to track my shipment as there was some mix up with regards to my routing number/details (this was my error). I was headed out of town for 13 days so time was of the essence to simply know it’s status was all. I followed up three times and had a nasty woman by the name of Dina (I assume it’s probably her behind a stay-at-home desk doing this business) tell me to “NOPE forget it” and they would be refunding my money! huh? I just wanted to know when it’s coming so I don’t pay storage fees in my parcel box while gone (I was also happy to call my box and make the shift if need be, I just simply needed roughly the eta as this was my third call to check on it) It wasn’t personal. But I said to myself Ok no worries. I took it as her having a bad day and maybe just not being a happy person in life, wished her happiness and moved forward with another company with great results. Fast forward a couple years later I saw they had a sale going and put in another order hoping this time I might get a better CS experience. (Personally I was hoping she had moved onto another company or had gotten some much needed care bear hugs). In any event I was sent a note back that they “have terminated their relationship with me” and wouldn’t be fulfilling my order. Again HUH? This woman two years later was still so enraged at me asking about my order (that I had to call about three times mind you for just any kind of intel) that she refused me as a customer. Dina...I’m a stranger. We shared less than 16 words with one another. What could have lead to such anger and outrage? Til this day I’m stumped. Peculiar my friends... I won’t lie. I have worked in Television for nearly a decade procuring giveaways with hundreds of brands and companies and have never been treated so poorly. I realize at this point the only way I can make sense of it is to just realize it’s probably an angry woman utilizing the only power she has. Truly made me sad for her :( In any event check out some of the other brands. Riverfront MD is awesome and they were so kind! Kept me up to date with delivery, regimen and suggestions! I’ve referred several devoted clients since then. We are all hanging at around 135lbs and loving life :)!!! If you have some time today hug a friend for Dina and pray she gets the help and/or hugs she needs.

3 de fevereiro de 2020
Avaliação não solicitada

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