The gentleman that came to our home was polite, professional and arrived even earlier then expected.  

I liked the service.They were quick and efficient.

They make a ton of promises and don’t follow through. The entire process was extremely stressful not to mention the sales rep that we dealt with I had to continuously reach out to him because he would not follow up. I honestly would not recommend. I also waited around the first time I booked a consultation and the sales rep did a no-show. Had to call them again to book another no one followed up about why the sales rep never came. 

I called GTS to have an inspection on heat pump in my condominium apartment. Technician arrived on time and provided excellent, friendly, and quick service. I highly recommend GTS.

We were not happy with what we had to deal with during the AC installation. It looks like the installer guys don't know what they're doing. Either they got amnesia and forgot how to do their stuff, or these are new guys and the company just let them go without proper training. Whatever it was, the experience was BAD!

Awesome guys, you can tell they care about their quality of work.

Joseph and mark did an excellent job in installing our new furnace. They were very professional and when they finish, They cleaned up the area. They answered any question that I had and provided some insight on how the furnace worked. We were very happy with their work and would recommend this company to anyone.

D-Air Conditioning, Bedford !

This company is fine until there is an issue with their unit ... repeated leaks,  engineers cannot seem to fix which has lead to multiple visits all of which they want to charge us for when THEY cannot fix the issue ... be aware ....  i'll be posting elsewhere in the meantime to make people aware

I called Central yesterday for No heat situation. And they showed up in couple hr despite COVID . They came with glove and mask and fixed my Furnace for just $79 . I couldn’t believe still there is some company out there be this honest.

Very disappointing experience with Milani Plumbing — ongoing issue since May 2025 with no resolution.

We’ve been dealing with Milani Plumbing since May 2025 regarding a faulty eco flusher they installed, and despite repeated emails and calls, the matter remains unresolved. The flusher broke within months. Their team initially said it was under warranty, then later claimed it was discontinued and that the entire tank would need to be replaced. After months of waiting — including an incorrect tank order — a new high-pressure tank was finally installed, yet Milani still invoiced us and has refused to refund the cost of the defective flusher.

When questioned about the delay, Milani staff said they were waiting on reimbursement from their vendor before issuing our refund. I made it clear that this was not our responsibility — their vendor relationship should not delay or prevent a refund owed to a paying customer. Despite this, nothing has been resolved.

I’ve sent multiple follow-up emails (most recently in September 2025) with all invoices attached, but the manager or owner has continually refused to return my calls or respond, despite several attempts to speak directly with them.

This experience shows a complete lack of accountability and professionalism. I would strongly caution anyone considering Milani Plumbing to get all warranty and refund terms in writing — or better yet, choose a company that actually stands behind its work and respects its customers.

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