I have been charged €4,67 for 4 month for a businessaccount. I haven't received a invoice for it. and now I try to reach customerservice where only a AI chat bot is available and he can't help me and wants to sent me through to a employee. which doesn't happen. this already takes me 5 hours of my time. charging for a business account and not even able to send me a proper invoice??????????? how

We purchased the service a few weeks before our trip in late Jan 2026 to take advantage of a special discount. Our trip was on the Tuesday, a day and a half after the weekend snow storm. When we arrived we were told it would be 45-60 min wait for service. As a result, we spend an extra $150 for last minute parking so the saving of about $20 that got us to purchase the service became a huge added expense.
Their excuses were that there were lots of flight cancellations, high demand and difficult working conditions but on the day we travelled from Term 1, flight cancellations were not an issue. They had more than a day to sort out operations. If they couldn't handle those of us who had booked well in advance why would they take new bookings? Terribly bad management on their part.
They had our email, phone no and flight no so they had all of the info required to alert us to the parking delay prior to our arrival. Instead they chose to tell us when we arrived when we had no options but to go elsewhere.
On the positive side, they refunded our money within 20 minutes.
We have used them before on at least 2 occasions and the service was better but it was still a bit dicey as to how long you will wait for service.

When I arrived at the facility at 2AM my vehicle was parked in a very dark and unsafe area.  I immediately enetered my vehicle and drove home.  When I arrived home I discovered the passenger side of my vehicle had been severely damanged.  Park N Fly denied it happened in their facility yet paid my deductible.  
I recommend walking around your vehicle anytime you use their facility but be prepared for push back if anything is wrong.  I suggest walking into the facility and have them escort you to your car no matter where it is parked becuase they don't seem to take security of their guests seriously.

I've used the Park Victoria App for some time and this website is a good alternative for those that aren't comfortable downloading and installing the app.

Transaction history is easy to navigate as is loading funds and paying for time in city parking lots and stalls.

The website provides enhanced options not found on the App.

Waited over an hour for driver to pick up and van was full.  Parking area severely flooded in multiple area, if your flight runs late get ready to pay an inflated day rate, staff rude and petty.   Run from this place.

Excellent service 
Great prices 
Called 25 minutes before driver was waiting 
On return I collected my luggage and called them driver was at level 4 before me. 

I’m making the first comment here as good companies don’t often get the recognition they deserve. 

A lot of their good reviews end up on comparison website page instead. 

Well done keep it up will surely use it again.

Do Not Park Here..My car was damaged while I was away and when ask for compensation the desk manager said call other manager on Monday. He refused to call me back and would not return emails I called them back 12+ times and emailed 4 times with no reply. I have since seen other reviews with the same experience

Best in Airports & Parking

Companies
(9)

Popular searches

Recently reviewed companies

Easypark

ParkForU

Park'N Fly Canada

Parkvictoria

Omniairportparking

Mayfairparking

Skyway Park

Related categories

Air & Water Transport

Auto Parts & Wheels

Bicycles

Cars & Trucks

Motorcycle & Powersports