Customer service is non existent. The coat I ordered was too small and they were contacted about a refund. The 2 emails they replied to did not acknowledge my request for a refund. They wanted me to remeasure my dog and order another jacket. No reply to my most recent email however, they bombard me with emails re sales etc. Not a review I wanted to write but my personal experience with this company has been awful. 

the clothes look nice in the photos and the site layout makes it easy to find what I want. Sizes and material info are clear, and checkout was simple

Very positive experience! Would recommend.

Not only was it super easy to size my dog on my own and pick out the size that would fit best but also the customization options are amazing and the collar, leash, and harness are all made with beautiful quality. My 100lb Rottweiler puppy looks great with all of the gear on and it is perfect to be able to take her on her walks without a harness that breaks.

The Doggy Bathroom has been a lifesaver during winter. My Pomeranian refuses to go outside when it’s freezing, and this gives her a warm, comfortable alternative. The Pee pads work great, and cleanup is ridiculously easy. I also love how the design blends into my home. I wish more pet products looked this modern. Highly recommended for anyone with a small dog in a cold climate!

We love sparks paws.  Our English Bull Terrier wears his PJs every night and sleeps way better with them then without them.  Everyone in the neighborhood loves to see his various jackets on colder days.

They still haven't replied satisfactory as to how /who I return the sub standard goods to get a refund. Now well over a month !! Rubbish service 

Haven't purchased one yet, but the grade of steel is very reassuring! When another cat picks me, I will be sure to purchase one of these beauties! 

We have been working together for several years, and the cooperation has always been reliable, professional, and efficient. Communication is clear, solutions are found quickly, and the level of service is consistently high. A trustworthy partner we truly value.

Placed an order Jan 29th 2025 one halter turned up damaged, other two are junk they advertise them as breakaway, they are not. Still waiting on the rest of my order which was a lot, they don’t respond, take down your Instagram comments on their new promotion with 7 day guarantee delivery, no refund, no nothing. Orders cancelled and business takeovers then impacting orders allegedly, customer service is a disgrace they should not be in business.

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