Little concerned after reading the few reviews here. But I nicely received everything as ordered, with some delay I was correctly informed  and could  track the shipment  from Ukraine.
Respect for this kind of service in these circomstances there! Will order again.

I have been a repeat Gomexus customer and always valued their products, but my recent experience with the Gomexus Europe (.de) shop has been extremely disappointing.

From the start, it was unnecessarily complicated just to place one order:
	•	My shipping address in Cyprus could not be entered properly.
	•	Shipping restrictions blocked me from completing the order until support intervened.
	•	I reached out to multiple Gomexus Instagram and Facebook accounts, but none of them replied — the only helpful team was Gomexus Europe.

After all of this, I finally placed my order. Then the problems continued:
	•	I was sent the wrong tracking number in my confirmation email.
	•	I had to chase support again on Instagram to get the correct tracking information.
	•	To my surprise, I discovered that my items are actually being shipped from China, not Europe. This was never communicated when buying from a European shop. I had expected delivery within 2–3 days, but now shipping may take up to 1 to 2 weeks.

This is completely misleading — if I wanted shipping from China, I could have ordered directly from Gomexus.com (or purchased from a reseller) as I had done before, without all this trouble. The entire point of ordering from the European shop was to get fast, local delivery, and that expectation was not met.

To be fair, Gomexus did issue me a 25% discount coupon for a future purchase because of earlier misunderstandings. However, given this experience, I highly doubt I will be using it.

Overall, this has been a terrible customer experience — confusing, frustrating, and not transparent at all. The products themselves may be good, but the service and communication around this order have been very poor.

Horrible! Always takes the sale first even if no stock. Over one month i havent received my order.

I found a great sale on a spinning reel and ordered from Hammonds after checking on them online.  They have an actual store in Cu*ming Georgia.  Shipping was free. 

I placed the order on Wednesday, and it arrived today, on Friday.  The reel is exactly as described and in a new, sealed Penn box. I’m only two states away, but that was fast shipping!  I will definitely order from them again if I find an item I need.  

The form thought the City name was inappropriate language, thus the asterisk. 

Made an order and they didn't get in contact till 2 weeks later and only becuse I asked about the order. Another week past and then they told me they were closed on summer holidays and only because I opened a dispute for the payment through revolut. Terrible mercbsnt, you don't have an online shop and close for summer holidays. 

Great selection of inshore and offshore fishing tackle. Bought a new rod & reel combo and shipping was so fast!

Brilliant store. Great knowledgeable staff. Great selection of gear at decent prices. 

I’ve shopped in the physical store and online and every time it has been a good experience. 

Apparently the owner of this shady company is a con man. I received damaged items and now this cowardly knave is hiding and not responding to my calls and emails for a replacement or a refund. I do NOT recommend Southern Snares & Supply (nor any of the other trapping companies owned by Brian McKee), and now I wished I had done my due diligence in researching this unscrupulous sorry excuse for a man and his pathetic company before making a purchase of over $100. You have been warned!

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