Very responsive and helpful on my inquiries!! Thank you so much, Bea!

The service I received to solve the problem writing the adress was amazing and fast.
Thank you so much.

They are not responding to any of my questions about reordering and therefore I am likely to lose my credit. I would never use them again. They are hopeless. 

Delivered a gorgeous bouquet quickly and with a greeting and a smile. 

Very disappointing experience with Bloomr. The flowers were extremely overpriced for mediocre quality, and the vase was identical to ones I buy for under 100 SAR. It did not reflect the price at all. When I asked for a refund, I was told I must pay for expensive return delivery. One of my worst purchases ever. I truly regret it and will not use Bloomr again

Ordered a Premium flower arrangement for a funeral service. What they sent was a budget arrangement . I complained that what I ordered was not sent...The flowers looked nothing like the picture. no Hydrangea, no roses no lilys . instead substituted with carnations and some sort of filler flowers. I could see right away it looked like the picture of a budget arrangement that was offered. I complained...they said they are able to make substitutions. this went from a premium arrangement to a budget arrangement with the flowers they put in . I was so upset that the wrong arrangement was sent and then they tried to tell me it was ok to turn a premium arrangement into a budget one. not ok with me. so I do not recommend canada flowers. Order directly from the flower shop and do not go through canada flowers. they have terrible customer service and just do not care when they make a mistake 

Very disappointing experience.
I paid for an XL bouquet, but what was delivered was a small, sparse arrangement that bore little resemblance in size or value to what was advertised.

When I raised this with the company, I was refused a refund on the basis that “the florist did their job” simply because flowers were delivered. Size and value were ignored entirely.

I would not use this company again and would advise others to be cautious if ordering a larger or premium arrangement.

Absolutely beautiful again! My second and it's a stunner. The other one lasted 2 weeks! Amazing! Merci encore Porquoi Pas!

I’ve been buying flowers from this site for years. Whenever they told me a flower was unavailable, I would switch to another flower without protesting or arguing. The day I specifically needed a certain flower and saw available on their website, I ordered it, and eventually received an email saying they didn’t have it because it was out of season. So far, business as usual. But when I told them that this time I’d rather cancel my order because I really need that flower (which I ended up buying at Longos so it was not that out of season), they cited their policy and told me I would be charged $15 anyway. No matter what argument I made, their answer was always: “That’s our policy. You should read it first and, if you don’t like it, no one is forcing you to buy here”. Their famous policy requires you to make your purchase without knowing whether they can actually provide the arrangement or flowers. If they don’t have them and you want to cancel, they’ll still charge you a $15 service fee. In other words, their policy enables them not to update their website, offer a variety of things they don’t actually have, and still charge you for placing an order. Whether or not it’s in writing, this policy is wrong, and as long-time customer, I would have thought they could do something about it. Thank God there are plenty of flower provider in Ontario.

Worst customer service I have ever experienced, unreliable, delivery delayed numerous times without notification, only part of gifts ordered and paid for were delivered, unprofessional service and poor communication.

I will never use them again!  I received one email reply, following my 4 International phone calls and 5 emails. Then I emailed  again, asking them to please respond to my questions and to provide the amount they are offering to credit me with on the Blooms website as compensation, since they could not refund me (even though my initial cancellation was accepted and was at the time told by their customer service, that my refund request had been passed to their escalation team to be processed).  

 I chased sending two further emails and questions, asking for them to please have the curtesy to respond to my emails. 1 month later, and chasing several times, still no reply.  I will never use them again and to this date I don't know what credit amount they were offering.  I have given up!

Best in Florist

Companies
(80)

Recently reviewed companies

Flowerchimp

Fleur Quebec

Florist

Vancouver Blooms

Bloomr

Canada Flowers

Jamescressflorist

Fleuriste Pourquoi pas fleurs

Bouquet

bloomsca.ca

Newest companies

Bloomaflorist

Thebloomcrafter

Bloomr

Cledecoeur

Fleuriste.ca

Vancouver Blooms

Fleuriste Au Coin de Sophie

Lilies Roses

Lingsmoment

Jamescressflorist

Related categories

Arborist and Tree Surgeon

Bonsai Plant Supplier

Dried Flower Shop

Fence Supply Store

Flag Store

Best in Florist

Companies(80)

Recently reviewed companies

Flowerchimp

Fleur Quebec

Florist

Vancouver Blooms

Bloomr

Canada Flowers

Jamescressflorist

Fleuriste Pourquoi pas fleurs

Bouquet

bloomsca.ca

Newest companies

Bloomaflorist

Thebloomcrafter

Bloomr

Cledecoeur

Fleuriste.ca

Vancouver Blooms

Fleuriste Au Coin de Sophie

Lilies Roses

Lingsmoment

Jamescressflorist

Related categories

Arborist and Tree Surgeon

Bonsai Plant Supplier

Dried Flower Shop

Fence Supply Store

Flag Store

Companies
(80)