Customer service has been polite and responsive. I contacted them during setup and got clear instructions. Overall, a smooth experience.

Their platform is good, but their help isn't. They have a complete inability to fix minor administrative errors like my middle name being included on my wife's spousal RRSP. This didn't allow me to contribute in kind to her RRSP  

Hiive has been an extremely responsive and reactive company to work with what a pleasrure.

My company works with ECN Capital Corp. This team is honest and brilliant! Not a normal combination! No wonder their past quarterly updates always show growth. Such down to earth people. They also have several initiatives to encourage boards to hire more women.

Bitcastleでの出金トラブルを共有します。

I deposited $100 with a bonus and traded normally.
Within one week, I made about $4,300 profit trading BTC with high leverage.

After submitting a withdrawal request, I waited 5 days.
Then I was informed that my profit was cancelled due to "guideline violation".

My deposit was returned, but the profit was confiscated.
I did not use EA, hedging, or multiple accounts.

When I asked which rule I violated, support said they cannot disclose details due to security reasons.

I am still requesting clarification.

Account balance appeared normal, withdrawals wouldn’t process failed and reset instantly. Support dragged with different people and requests, nothing confirmed. Very stressful. Once 🄶🆁𝓔🆈𝓞𝓧🄷🆄🄱🆂 got involved, money was released.

Thanks to Vertelwavės, the process was clear and stress-free. Their dependable service led to a smooth recovery of all funds.

I was unable to access my funds and feared the worst. Topciphertrails stepped in and helped recoup everything without stress. 

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