this is such a sketchy company. I will never order from them ever again. 

I ordered directly from their website. It’s was a $112 order bc everything on  their website is super expensive  Then exactly 3 weeks later I still haven’t gotten any tracking information whatsoever. Therefore, I tried emailing their customer service that’s on their website and had heard nothing back except from their AI customer service team.

24 hours passes so I try emailing the other email that’s on their website about just getting a refund. I even tried calling their number and got their voicemail. 

I had originally paid with PayPal so I put in a claim to PayPal for a refund and then an hour later I get an email from this company saying that my tracking details are ready and then it’s been shipped. That is super sketchy and frankly disgusting. I would give a zero star review if I could. 

I've been ordering green tea and black tea from YS ever since COVID lockdown. It's hard to get teas of this quality in tea shops here in France. 
I must have placed about 20 orders in total. Once a package took 2 months to arrive, and once there was a mistake with my order but they shipped a replacement right away. That's about it, no complaint. Very reliable shop in my opinion.

i bought masala chai and pink chai premix from chai hai. quality was great and overall service was very professional. highly recommend 

I picked up some jasmine tea, and I love how relaxing it is after a stressful day. I can smell the floral notes and the flavor is amazing.

This Chinese tea set I bought made an excellent gift. The recipient was thrilled with the beautiful presentation and exquisite flavors.

I was pleasantly surprised by how flavorful  the  chrysanthemum tea was. It's perfect for a relaxing afternoon, and I love the subtle floral hints.

The tea sampler set I bought gave me a chance to discover new favorites. Each variety was distinct and delicious, and I'm planning to order more.

I was looking for tea to help me unwind after a long day, and this chamomile tea hit the spot. It has a gentle floral and a calming effect. It's the perfect bedtime beverage.

I received the resin tea sampler. The rose tea resins are really good. The second best one was the red tea. However, after successfully getting the aluminum wrapper off of the red tea resin the first time, which took a painfully long time to get off. I unsuccessfully was not able to get the wrapper off of the red tea resin the next two times and had to throw both of them away. For some reason, the red tea resin, although a nice drink, is too sticky and made it very hard to unwrap the foil off it. The other two pu'er teas, I'm not sure I'm spelling this right, were okay, but those resins, for some reason, had more of a difficult time dissolving completely than the red tea and rose tea resins. The resins are a neat concept, but Jesse's Teahouse really needs to figure out how to make these resins easily accessible. It was very frustrating.  

I bought a lot of tea and herbs, mainly dried fruits, and I was very pleased. The prices were pretty good, with some of the products having some of the best prices I could find. 

The prices for the tea were amazing, especially given that some of them have been of top tier tea quality. All of the teas I have tried so far range from good to top-tier amazing.

The shipping took a while, but it was not unreasonable.

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