AmeriFreight, Inc. Reviews 618

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's staff for their helpfulness and the excellent service provided. Consumers highlight the positive aspects of the delivery service and customer support, emphasizing smooth and timely vehicle transport. People appreciate the fair prices offered by the business. The reviewers also underline the company's effective communication throughout the entire shipping process. Consumers mention that the staff is professional, friendly, and honest, making the experience stress-free. Customers express their satisfaction with the overall service, noting that their vehicles arrived on time and without damage, and they would not hesitate to use the company again in the future.

Based on these reviews

Rated 5 out of 5 stars

I enjoyed working with AmeriFreight to get my car shipped cross country. Their price was fair and the process was well communicated ahead of time. The agent was wonderful and patient and was willing t... See more

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Rated 5 out of 5 stars

Samantha did an excellent job from start to finish helping us get our vehicle shipped from CA to TX! She searched for the best carrier for us and stayed in communication with us throughout the whole p... See more

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Rated 5 out of 5 stars

Excellent service! This was my first time using a car transport service and I was very pleased. Maleah handled everything with professionalism and great communication. She did a great job of explainin... See more

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Rated 5 out of 5 stars

Super seamless from start to finish. Pick up and drop off were easy, car was in perfect condition and right on time. They really excelled in communication as well, especially Samantha Smith. Def would... See more

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Rated 5 out of 5 stars

I recently used Amerifreight jto ship my older car from Tyler, Texas to Columbia, Missouri because I needed to get it to my younger son. He found me a driver who did it for a reasonable rate and manag... See more

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Rated 5 out of 5 stars

I picked this company based off the reviews & it exceeded my expectations, the process was pretty fast & I got my car delivered in great time considering it was about a 1,500 mile drive! Samantha was... See more

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Rated 5 out of 5 stars

The AmeriFreight team was very helpful! They were in constant communication with us. They call us immediately when an offer was made to pick up our vehicle. They explained everything fully and followe... See more

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Rated 5 out of 5 stars

Carovanzieus Booker was exceptional! She remained connected as we moved thru the process. The only hic-up was the final pick-up where the driver arrived prior to scheduled and we had to hurry to prepa... See more

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Rated 5 out of 5 stars

Experience was top-tier. The entire process was seamless from start to finish. Harry was able to get me a driver who was able to pick up my vehicle within an hour of me requesting services. My car was... See more

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Rated 5 out of 5 stars

I received exceptional service from Henry Herrera. He went above and beyond my expectations and his responsibility to provide amazing service. He kept in constant communication with me, even when I re... See more

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Rated 5 out of 5 stars

I shipped me car from Syracuse NY to Houston TX. Robyn was awesome in reassuring me my vehicle would arrive on time and the driver who's name was Yuri was very professional and thorough in preparing m... See more

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Rated 5 out of 5 stars

We have used AmeriFreight two times now to transport automobiles long distances for us. Both times they provided excellent and reliable auto transport service. Rosalind Cook, Sr. Customer Service Age... See more

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Rated 5 out of 5 stars

Antique truck shipment. Required enclosed trailer and extra height. This was my second antique with AmeriFreight and it went great. Christine Davis is my go to contact who performs her job beautifu... See more

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Rated 5 out of 5 stars

I got fantastic customer service from Gina! I scheduled my shipment almost a month ahead of time, much earlier than seems to be the norm in this industry, but I wanted to make sure I had the best oppo... See more

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Rated 5 out of 5 stars

I was skeptical about using any service and decided to go with Amerifreight. I am pleased to say I had a 5 star experience. My vehicle arrived from Georgia to Tennessee flawlessly. Communication was t... See more

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Rated 5 out of 5 stars

I was in a jam when shipping fell through to get my classic truck from Syracuse to San Antonio. Olivia was my initial contact for Amerifreight and she was super helpful. She passed me on to my sched... See more

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Rated 5 out of 5 stars

Order 23040877 : Highly recommend the Excellent, extra-dedicated, friendly, great, efficient services & caring attention, plus the excellent communication via phone calls/text messages/ or Emails,... See more

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Rated 5 out of 5 stars

Amerifreight was a great company to work with. This is our third time using them. They are very professional, friendly, and honest about the process of shipping a vehicle. They offer different payment... See more

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Rated 5 out of 5 stars

Good service, very reassuring, and professional. Got me taken care of with less than a months notice to move two vehicles across the country. The price was affordable and they didn't overwhelm me with... See more

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Rated 1 out of 5 stars

Avoid at all costs! They play games and the offer was $400 more than the initial quote that was on the high end. Then the rep Liz was very unprofessional and canceled my listing because she accused... See more

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Rated 4 out of 5 stars

This company was fast, exceptionally, quick and amazing. It’s hard finding a good and reliable company and this is the one. They truly do not charge you until they found a carrier to pick up your vehi... See more

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Rated 1 out of 5 stars

100% bait and switch. This company through Carovanzieus Booker. Quoted one amount and then after waiting 3 weeks for a driver tried to bill me over 100% more than the quote. When taking to the rep o... See more

Company replied

Rated 5 out of 5 stars

I was given a 1969 ranchero by my niece in Kansas, it didn't run, had flat tires, and was covered in garage junk. I live in Corpus Christi and it's snowing in Kansas. I did a search online and severa... See more

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Rated 5 out of 5 stars

Order# 20921985 : I have used Amerifreight’s services over the years and have always had a great experience but I have to say this most recent experience took my satisfaction to another level. I hig... See more

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Rated 5 out of 5 stars

My car was illegally taken in the first place. Towards the end they even threw road blocks in front of my transporter Israel. Thanks to his experience, knowledge,knowing how people play games, Manheim... See more

Rated 5 out of 5 stars

Great teamwork within this company and that's what made this experience painless and stress free. They picked a great driver who was both professional and polite. Thank you Amerifreight

Company replied

Rated 5 out of 5 stars

I was very pleased with the service provided by Amerifreight. My contact person to take care of everything was Mr. Sy Morgan. They were prompt in answering questions such as when to expect the car to... See more

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Rated 5 out of 5 stars

Harry Davis was absolutely great during the transport of my BMW from Michigan to Texas. Yuri the dispatcher answered me messages and kept me informed. Luis the driver did a great job delivering my v... See more

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Rated 5 out of 5 stars

Thanks again for everything! Shipping my son's car went so smoothly, it was a huge relief. I was really impressed – we contacted a couple other places beforehand, and they were just a total hassle. As... See more

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Rated 5 out of 5 stars

I recently used AmeriFreight to ship my car from Texas to California, and I couldn’t be happier with the experience! Tim Piper was my agent, and he was prompt and professional in responding to all my... See more

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Rated 5 out of 5 stars

Christine did a great job finding me an affordable transporter to ship my car from Coeur d'Alene to Kansas City. My car was picked up and delivered as scheduled, right outside my hotel.

Company replied

Rated 5 out of 5 stars

Order #23007865. I reached out to AmeriFreight back in December and lucked out with getting Raziah as my agent! She went above and beyond to help me ship my car across the country after the holidays e... See more

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Rated 5 out of 5 stars

Efficient and hassle free process. I requested a quote on Sunday afternoon and was contacted within minutes with a very competitive offer. Car was pocked up on Tuesday and delivered on Friday, one day... See more

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Rated 5 out of 5 stars

Everything went smoothly, My car was picked up in New York promptly and delivered the next day to Virginia as promised. The price that I was quoted was also very reasonable. I was very happy with how... See more

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Rated 5 out of 5 stars

My Volvo was shipped from California to my home in New Jersey. It arrived sooner than expected. Carovan handled the shipping process very efficiently. Thank you for a job well done!

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Rated 1 out of 5 stars

Ameri Freight quote was $550 then changed it to $800. Deposit was $345 instead of $250. Then when my car arrived my plants were dead and the entire inside of my car is full of dust and dirt. The wind... See more

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Rated 5 out of 5 stars

Liz made this experience with her communication and follow up. I have dealt with many other transport companies where it always falls apart. Liz is solid as a rock and made pick up delivery on time an... See more

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Rated 5 out of 5 stars

I called and ask Liz for help getting my daughter’s SUV from Arizona to North Dakota for college. Liz was so kind and helpful. She posted it on the board and kept me in the loop. Once it was accepted... See more

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Rated 5 out of 5 stars

Ref Oder 22861348 We received excellent service for not one but two vehicles. Communication was clear, detailed and easily available resulting in a smooth and trouble free experience. We highly recom... See more

Company replied

Rated 5 out of 5 stars

John Rivers was my contact at Amerifreght and he explained the whole process of why I needed their services and support, also how Amerifreight finds the most reliable and efficient carrier to transpor... See more

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Rated 2 out of 5 stars

I must say overall I'm pretty disappointed. Not only did the cost end up being 36% higher than the original estimate. They tried to pickup the vehicle a day before the confirmed date and then deliver... See more

Company replied


Company details

  1. Logistics Service
  2. Vehicle Shipping Agent

Written by the company

AmeriFreight is a leader in the auto transport industry. Since its inception in 2004, AmeriFreight has offered best price and excellent customer service in serving thousands of customers with their auto transport needs across the United States. AmeriFreight offers its services all across the U.S. including Hawaii and Alaska. AmeriFreight offers multiple discounts to customers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

618 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Professional vehicle transport

My experience with Amerifreight was absolutely outstanding. Melissa was very helpful, understanding and professional in helping me get my vehicle transported. Very competitive rates. I've used them twice in the last 2 years and have been completely satisfied both times. I would definitely recommend them to anyone needing a vehicle transported.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! Great communication. Jennifer Sylvester did a wonderful job getting me a quick quote and getting a driver quickly. She gave me peace of mind.

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

A happy customer

I enjoyed working with AmeriFreight to get my car shipped cross country. Their price was fair and the process was well communicated ahead of time. The agent was wonderful and patient and was willing to offer some flexibility. My car arrived on time and without any damages. Will consider again for my future car shipping needs.

January 28, 2026
AmeriFreight, Inc. logo

Reply from AmeriFreight, Inc.

Thank you for sharing this. Clear communication and flexibility make a huge difference on a cross-country shipment, so we’re happy that stood out. We appreciate the trust, and we’d be glad to help again down the road.

Rated 5 out of 5 stars

Order #23007865

Order #23007865. I reached out to AmeriFreight back in December and lucked out with getting Raziah as my agent! She went above and beyond to help me ship my car across the country after the holidays ended. It was a hard time getting drivers to bid on my car, so it was definitely nerve wracking. Raziah always answered my messages though and kept me in the loop about what was happening and why. We were able to get my car delivered at a good time too. The communication sometimes with the driver companies isn’t great, so I recommend using an airtag for tracking! She also called driver company for me multiple times to make sure they would be efficient in the process. The driver himself was also great and very friendly. I even packed my car with some clothes and everything came intact! If I could give Raziah ten stars I would! Overall I will use this company again!

January 7, 2026
Unprompted review
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Reply from AmeriFreight, Inc.

That stretch after the holidays can be nerve-racking, especially when bids are slow to come in, so it’s good to hear the updates stayed clear and steady the whole way through. I appreciate you sharing how everything came together and that you’d use us again.

Rated 5 out of 5 stars

Informative and efficient service

Informative and efficient service. No cost surprises - a bid comes in and you can accept or wait for a better price.

December 26, 2025
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Reply from AmeriFreight, Inc.

Clear expectations make a big difference, especially when pricing can fluctuate. Appreciate you noting how straightforward the bid process felt.

Rated 5 out of 5 stars

Order 23040877

Order 23040877 : Highly recommend the Excellent, extra-dedicated, friendly, great, efficient services & caring attention, plus the excellent communication via phone calls/text messages/ or Emails, by AmeriFreight Agent L.K. who quickly successfully facilitated the timely pick-up, safe transport & timely car delivery of my car, from the East Coast to the West Coast, by quickly finding & connecting with a known reliable, premium, well-experienced & well-trusted auto transport Carrier. Fair Auto Transport Cost with Insurance…. THANK YOU, L.K. For your very efficient services, I will highly recommend AmeriFreight Auto Transport, & you, for your very efficient services, to my family & friends who may possibly need auto transport services in the future. I will surely keep in touch with L.K.- truly an exceptional & caring auto transport agent, one of AmeriFreight’s treasures… That’s for sure !⭐️⭐️⭐️⭐️⭐️CONGRATULATIONS L.K.

December 17, 2025
Unprompted review
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Reply from AmeriFreight, Inc.

Coast-to-coast moves take a lot of coordination, so it’s great to hear everything stayed timely, well communicated, and fairly priced for you. Thanks for the recommendation and for taking the time to share such thoughtful feedback.

Rated 5 out of 5 stars

Ref Oder 22861348

Ref Oder 22861348
We received excellent service for not one but two vehicles. Communication was clear, detailed and easily available resulting in a smooth and trouble free experience. We highly recommend!

December 3, 2025
Unprompted review
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Reply from AmeriFreight, Inc.

Handling two vehicles can get complicated fast, so it’s good to hear everything stayed clear and on track for you. Thanks for the recommendation.

Rated 5 out of 5 stars

Easy to set up the transport.

The shipper contracted showed up on-time. The boat/trailer were loaded and arrived. No delays or damage.

December 23, 2024
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Reply from AmeriFreight, Inc.

Thanks for sharing this. Always good to hear everything from pickup to delivery went as expected.

Rated 5 out of 5 stars

It was a great

It was a great. They had to get with my bro. in Nebraska for pick up and me in Nevada for the drop off. Both the car and truck was delivered with no exta costs and they both were in good condition. I thank you very much.

December 6, 2025
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Reply from AmeriFreight, Inc.

Glad everything lined up smoothly between Nebraska and Nevada and both vehicles arrived just the way you expected. Thanks for taking a moment to share this.

Rated 5 out of 5 stars

Shipping a car made easy with them

Shipping a car can be a wreckless adventure.
They were the most professional company I found.
My shipment was as complicated as it gets and they made it as easy as they could have.

November 1, 2025
Unprompted review
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Reply from AmeriFreight, Inc.

Sounds like you had a pretty complicated shipment on your hands, so it’s great to hear the process felt manageable from your side. Really appreciate you sharing this.

Rated 5 out of 5 stars

Extremely Professional

Extremely professional yet very personal throughout the entire process. A special call-out to Samantha S. who arranged the transport for me.

December 1, 2025
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Reply from AmeriFreight, Inc.

It’s great hearing the whole process felt both professional and personal on your end. Really appreciate you taking a moment to share that.

Rated 1 out of 5 stars

100% bait and switch

100% bait and switch. This company through Carovanzieus Booker. Quoted one amount and then after waiting 3 weeks for a driver tried to bill me over 100% more than the quote. When taking to the rep on the phone she was arguing the fact that I don’t know how the process works. Well I know a bait and switch when I see one. I will never do business with companies that start a business transaction on a lies. Terrible company use another!

October 29, 2025
Unprompted review
AmeriFreight, Inc. logo

Reply from AmeriFreight, Inc.

As has been stated elsewhere, we sincerely apologize for the frustration caused by the change in your shipping quote and understand how concerning a significant price increase can be.

As per our provided literature, the initial amount provided as a quote is a discounted, non-guaranteed starting price used to solicit offers from carriers. The final cost is determined by carrier acceptance and current market conditions, which can result in a higher price.

We do our best to make it clear that there is no guaranteed price that we can offer.

We regret that there was communication breakdown which lead to the process being unclear.

The situation you described is unfortunate, but not a bait-and-switch tactic. Once again, we understand your disappointment and wish you the best.

Rated 5 out of 5 stars

Great communication punctuality

Great service
Great communication
Punctuality
Overall a great experience
Highly recommended

October 24, 2025
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Reply from AmeriFreight, Inc.

We’re really glad we hit so many marks! Thanks for choosing us, and we’d be happy to help again anytime.

Rated 5 out of 5 stars

Harry Davis is awesome.

Harry Davis was great. He took care of my car transport needs for the third time already and I was satisfied with him once again. My order number is 22421090. Thanks Harry.

October 21, 2025
Unprompted review
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Reply from AmeriFreight, Inc.

We really appreciate you coming back to work with Harry again, and it’s great knowing he continues to earn your trust each time. Thanks for sticking with us.

Rated 5 out of 5 stars

Satisfied customer.

I recently used Amerifreight jto ship my older car from Tyler, Texas to Columbia, Missouri because I needed to get it to my younger son. He found me a driver who did it for a reasonable rate and managed to do it in a very timely manner. I believe his name was Tom and I would absolutely recommend him and the company because I’m a satisfied customer.

September 20, 2025
Unprompted review
AmeriFreight, Inc. logo

Reply from AmeriFreight, Inc.

Thank you for sharing your experience! We’re glad Tom was able to help get your son’s car delivered quickly and affordably. It means a lot to know you’re a satisfied customer and would recommend us.

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