amp Reviews 156

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. They are particularly pleased with the product's design, build quality, and the smart fitness machine capabilities. Consumers appreciate how the equipment fits seamlessly into their homes, describing it as an aesthetic piece of art. People find the workouts generated by the system aligned with their fitness goals. Consumers highlight the positive user experience and the quality of the product. They also appreciate the time saved compared to going to the gym, with no need to change weights between sets. The AI feature, which adjusts to the user's strength level, is also well-received. However, opinions on the staff are mixed, with some reviewers reporting issues with the installation process.

Based on these reviews

Rated 4 out of 5 stars

The installers did their job; however, they left as soon as they finished bolting it to the wall. We expected a little introduction on how to use it, but they weren’t the guys for that. The manua... See more

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Rated 5 out of 5 stars

Amazing product. I’ve purchased home gyms before and always fizzled out with enthusiasm. The clever machine which basically targets all muscles, combined with the incredible app, is like having your o... See more

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Rated 5 out of 5 stars

Amp is an amazing smart fitness machine. It is engineered to amazing detail and manufactured with high quality components that I expect will last for years to come. The sleek design makes it a nice ae... See more

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Rated 5 out of 5 stars

Thank you for seamless installation experience. The machine is amazing. It saves me time compared to Gym equipment. No time lost between sets, no weight changes, and no travel to gym. Your app is amaz... See more

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Rated 2 out of 5 stars

I purchased Amp and paid for it in full upfront. It took me several months to get product when I kept being told I would receive a call for delivery in next two weeks and it kept being extended. I was... See more

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Rated 5 out of 5 stars

Truly, one of the best products of any kind that I’ve ever bought or used, and even though I had very high expectations Amp exceeded them in every way, I can’t recommend it enough, and I think everyon... See more

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Rated 5 out of 5 stars

I absolutely love my new AMP machine, waiting was a little too long but worth the wait. Installation was fast and professional. I use all accessories provided but the one disappointment is the double... See more

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Rated 5 out of 5 stars

Love the amp and make good use of it. It's the first workout equipment I've purchased that really encourages me to use it because of its simplicity and ability to be installed in a place that isn't t... See more

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Rated 5 out of 5 stars

Great product! From installation, to the hardware, software, and aesthetics the Amp is an awesome workout machine that I use 3x a week. Actually my entire family uses it and loves it. I’m definitely g... See more

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Rated 3 out of 5 stars

I love the product! We have been using it now for a week and it’s awesome. Waiting over a month was a little disappointing but okay, no problem. The installation was embarrassing. Neither one of the i... See more

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Rated 5 out of 5 stars

What made this experience a game changer was Alvin. There were some delays in getting the device, but once Alvin reached out the process was seamless, transparent and he kept in touch every step... See more

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Rated 3 out of 5 stars

The machine itself, I would give 4 stars. It works very smoothly and the adjustments are great. However, the given attachments are not the best for the workouts in the program. The app I would give 3... See more

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Rated 5 out of 5 stars

I think you guys could do better at people getting started with using cables. I had grown up with free weights so these cables are a completely different beast. The explaining at the beginning while s... See more

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Rated 5 out of 5 stars

From ordering the device to delivery and now working out almost everyday, the experience is amazing. I have been training on the amp device for 2 months now, and I have recommended it to atleast 10 fo... See more

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Rated 5 out of 5 stars

AMP has made it enjoyable to establish a routine of working out again. The machine is incredibly fun to use and intuitive. I recently injured myself on the job so I have not been able to keep up with... See more

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Rated 5 out of 5 stars

The equipment not only met but far exceeded my expectations. I am able to work out during lunch (I work from home) and can create a specific work out for the body parts I want and it tracks everythin... See more

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Rated 2 out of 5 stars

Device delivered extremely late and installed on my wall wrong so can’t really enjoy device because it’s to close to the wall when they could have centered device on wall for equal space on both sides... See more

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Rated 2 out of 5 stars

The whole HSA debacle in the beginning and then the promise of a year free amp app then it wasn’t then it was just a month which was finally given to me after escalating. The people in the trenches do... See more

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Rated 5 out of 5 stars

I love this machine. It not only looks amazing it provides an excellent workout. I love having this in our house. Besides being quality machine the ability to have the app create guided workouts is a... See more

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Rated 5 out of 5 stars

I purchase the Ampfit Gym and it was installed in April. It’s been a great addition to my home gym and I would recommend it to anyone that is space conscious. My only comment is that I wish we ha... See more

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Rated 4 out of 5 stars

Just before installation I received a box with an accessory 'rack' which was to be installed under the shelf of the unit. When the installers came on site they would only install the unit and NOT the... See more

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Rated 1 out of 5 stars

Don’t buy if you ever plan to move. We love our amp but have been having such a hard time getting assistance moving. We have been told we “aren’t allowed to move it ourselves” we would lose our warran... See more

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Rated 5 out of 5 stars

This was everything as advertised machine works amazing. The technology is great and being able to get workouts in regularly whether it’s a quick 20 min workout or hour sessions it could. It be simple... See more

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Rated 1 out of 5 stars

This machine is ok the customer service sucks If someone want instructions to remove the AMP you should not charge 300 to have someone come out to your house again. It is clear this company is about... See more

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Rated 5 out of 5 stars

What an incredible machine that fits so well in my apartment and makes workout easier and better. The setup process was awesome and can’t believe how sleek and performative this amp machine is!

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Rated 5 out of 5 stars

I love the visual display and step by step instructions of how to do each exercise. Being new to weight training, I am thrilled with how easy this is. It is like having a personal trainer on demand 24... See more

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Rated 5 out of 5 stars

The ability to just walk-up-and-go is Amp’s real strength (pun intended). I find it very difficult to fit in workouts and I’m not interested in massive gains. I just want to be healthy, not hurt and e... See more

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Rated 3 out of 5 stars

I like that the wait for delivery is as not that long. But I wasn’t happy that I was not given the 5 AMP gifts that was supposed to come with the purchase such as the water bottle, mat and towel. I ma... See more

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Rated 5 out of 5 stars

I recently started using the amp fitness equipment, and I couldn’t be happier with my experience! It’s incredibly easy to use, making my workouts more enjoyable and efficient.
What really stands out f... See more

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Rated 5 out of 5 stars

Cannot say enough good things about the AMP product and the entire process. Highlighly recommend it for the ease of working out in your own home without taking up much space. I added a bench and dumbe... See more

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Rated 5 out of 5 stars

This product went above my expectations. It delivers precise and easy to follow workouts that challenges me as a prior heavy cross-fit, heavy lifter. The design is sleek and easy to use.

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Rated 3 out of 5 stars

I like machine still has bugs. The fan will run non stop sometimes after using it or it won’t shut down after sitting idle for a while like it’s supposed to. The app is kinda lacking too. You can m... See more

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Rated 5 out of 5 stars

I purchased the Amp in June. It was installed within 12 days(TX). These guys had installed many of them so they knew what they were doing. I’m very happy with the purchase. It can do the majori... See more

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Rated 5 out of 5 stars

Well, so far every routine I have tried has felt legit. I feel as if Im truly getting a full rage of much and equal attention to all muscles being used. The machine was well designed. All I ask is tha... See more

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Rated 5 out of 5 stars

I'm really enjoying having a full-body machine at home with up to 100 lbs. It makes the workout process much simpler for me. The app has a lot of workouts available, and you can create your own workou... See more

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Rated 5 out of 5 stars

Super fast and easy installation. They were professional and prompt. This machine is great and works smooth. Me and my husband use it almost everyday. The app is easy to use and has a lot of programs... See more

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Rated 5 out of 5 stars

The product is awesome but the app needs integration with food Apps as well as calories count. The wait time was really long and was not a good experience though

Company replied

Rated 5 out of 5 stars

After a protracted wait for delivery, once my geographic area came on line the communication with amp was awesome. From the pre-delivery survey, delivery scheduling, installation, training, and now d... See more

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Rated 5 out of 5 stars

The machine is just an incredible piece of equipment. It blends in well, it's very unobtrusive in the room, and it still manages to provide an incredible variety of workouts.

Company replied

Rated 5 out of 5 stars

really reasonably priced, amazing app experience and versatile machine that looks good in any setting. really happy with this product!


Company details

  1. Physical Fitness Program
  2. Fitness and Nutrition Service
  3. Wellness Program

Written by the company

amp is an AI-powered home fitness device designed to deliver adaptive strength training tailored specifically to you. Featuring 450+ diverse movements and guided workouts by celebrity trainers, amp provides engaging, effective sessions directly in your home. With a sleek, modern design that blends seamlessly into any living space, amp eliminates bulky equipment while maximizing results. Experience smarter, personalized fitness that adapts with your progress and lifestyle.


Contact info

4.2

Great

TrustScore 4 out of 5

156 reviews

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Replied to 95% of negative reviews

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Rated 1 out of 5 stars

Terrible experience with Amp

Terrible experience with Amp — think twice before ordering

I ordered the Amp in October 2025 after seeing their ads claiming that shipping had started. After reaching out, I was told I would receive the product in four weeks. Four weeks later, they still had no idea when the product would ship.

I sent at least 10 emails and repeatedly contacted them through their app chat. Each time I asked for a delivery update, they couldn’t give me a clear answer. Eventually, they shifted responsibility to a delivery company called Last Mile.

After two months, I finally received an email from Last Mile with a tracking number — which did not work. When I called the delivery company directly, they told me they only had one part of the order and that a critical component (the shelf required for installation) was missing, so they could not install the device.

It gets worse.

As part of the order process, Amp requires you to send a photo of the intended installation location. I did exactly that. The photo clearly showed an outdoor area covered by a roof (protected but still exposed to the outdoors), and they approved the location.

In late December 2025, the installers finally arrived — and then refused to install the device in the exact location Amp had already approved. Even when I asked if I could install it myself, they refused and took the device with them, despite the fact that I had paid for it months earlier.

Only after I found an indoor location did they come back and complete the installation.

This is extremely disappointing. A company selling an expensive device — and charging for installation — should not:
• deny self-installation,
• dictate where you must install something you already paid for,
• or remove your paid product from your property.

And it still doesn’t end there.

Amp advertised a “Mystery Box” with the purchase, promoted as $250 worth of additional accessories. More than a month later, I still have not received it. At this point, the “mystery” seems to be whether you’ll ever receive it at all.

I’ve since noticed many people commenting on Amp’s Facebook ads and elsewhere saying they waited six months or more for delivery.

There are other products on the market with similar capabilities that are available immediately and allow you to install them where and how you want — without these issues.

Be aware: what happened to me could easily happen to you.
If you decide to buy this device, expect delays, confusion, and frustration and prepare for lots patience.

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

I love the Amp

I love the Amp. It provides great workout and doesn’t take up too much space. It is a great piece for people with limited space.

September 15, 2025
Rated 4 out of 5 stars

Great Set-Up

Direct communication was a challenge in the pre-delivery but the set up was excellent and the equipment is great. There is no shelf to hang the accessories by which is my only complaint.

November 26, 2025
Rated 5 out of 5 stars

The product is great

The product is great - both the machine and the app. The lack of transparency around wait times to get your machine and lack of communication was not so great.

November 25, 2025
Rated 5 out of 5 stars

It really works

It really works. The morning after, all my muscles are sore. The app is amazing. It tells you exactly what to do and you can watch the person on the app as they’re doing it so you can see exactly how you’re supposed to hold the handles and how you’re supposed to do the moves.

I have mine for three weeks so far and I love using it

November 24, 2025
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Reply from amp

Thank you for sharing your experience with us. It’s great to hear that the workouts are already making an impact and that the app has been helpful in guiding you through each movement. We designed it to feel clear and intuitive, so it’s really nice to know that’s coming through.

We appreciate you taking the time to leave a review and are glad amp has become part of your routine. If you ever need anything along the way, we’re always here to help!

Rated 5 out of 5 stars

The equipment not only met but far…

The equipment not only met but far exceeded my expectations. I am able to work out during lunch (I work from home) and can create a specific work out for the body parts I want and it tracks everything. The tech is phenomenal and the quality is excellent. One of the best purchases ever. Kudos to AMP for all the features built in and attention to detail.

November 27, 2025
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Reply from amp

Thank you so much for sharing this, it truly means a lot to us. It’s great to hear how well amp fits into your work-from-home routine and that being able to build workouts around what you want to focus on has made such a difference!

Rated 1 out of 5 stars

Horrible

Horrible , DO NOT purchase terrible communication with the company and support.

December 3, 2025
Unprompted review
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Reply from amp

Thank you for sharing your experience. We’re really sorry to hear that communication and support felt this frustrating, that’s not the experience we want for anyone. We’ve reached out to you directly to learn more

Rated 1 out of 5 stars

Was supposed to have an install back in march 2026…

Was supposed to have an install back in March 2026 according to the facebook messenger response I got tonight. It is December the 2nd 2026 I've heard nothing from them since April of this year terrible communication I would not recommend this product due to lack of quality customer service.
Below is the message thread to Ampfit and direct responses from communication from Ampfit representative: This is cut and past message from Amp Fitness: " Hello Todd! Totally understandable — and yes, if you have a pre-order in place, you’ll automatically get updates as your area gets closer to going live. We’ll keep you in the loop every step of the way, from install availability to delivery timing.
Appreciate you sticking with us — we’re excited to get you up and running when the time’s right!

December 2, 2025 I messaged Amp Fitness asking for update on install date. Message stated the following: " Thanks for letting us know! I can see you shared your zip code earlier! I’ve checked, and we’re scheduled to begin installations in your area in March 2026. If you’d like to proceed with a cancellation instead, no worries, please just fill out this form:"

I chose to cancel my order after receiving no communication from Amp Fitness following April 15, 2025, and only hearing back when I reached out on December 2, 2025. Given this experience, along with issues reported by several friends who own the unit, I cannot recommend this company or its product.

December 1, 2025
Unprompted review
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Reply from amp

Thank you for sharing this with us. We’re really sorry to hear how long you’ve been waiting and how unclear the communication has been we completely understand your frustration, and this is not the experience we want for you.

We’ve reached out to you directly to learn more about what happened so we can look into your order and make sure you get the support you should have received from the start.

Thank you for bringing this to our attention, we’re here to help.

Rated 5 out of 5 stars

Love my AMP

Love my AMP. From the white glove install to the app, it’s all fantastic.

November 17, 2025
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Reply from amp

Thank you for sharing this we love hearing that you’re enjoying your amp. From the white-glove install to the app experience, it’s great to know everything has felt smooth and seamless!

Rated 5 out of 5 stars

The installers were amazing!

The installers were amazing!

November 17, 2025
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Reply from amp

Love hearing this, thanks so much for sharing! We’ll be sure to pass your feedback along to the team!

Rated 5 out of 5 stars

Quality made/space saving equipment

The equipment is quality made, easy to use.
The installation went smooth and professional.
The equipment is well designed, space-saving.
Customer service is proactive and eager to assist. Highly recommend !

November 14, 2025
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Reply from amp

Thank you so much for taking a moment to share your experience. It’s wonderful to hear that everything from the setup to using the device has been such a positive process for you, and that our team has been able to support you along the way. We appreciate your recommendation and are glad the device has been a great fit for your workout routine! Keep crushing those workouts


If you ever need anything, we’re always here to help!

Rated 5 out of 5 stars

Great workout!

Installation was fast and professional. Feels like a solid piece of equipment. Love this thing - it’s a great workout, and fun to use! It’s just what I needed to stay in shape.

November 14, 2025
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Reply from amp

Thank you so much for sharing this! We’re really glad to hear your installation went smoothly and that the device has been such a great addition to your routine. It’s awesome to know you’re enjoying the workouts and having fun with it!Keep crushing those workouts!

Rated 4 out of 5 stars

Communication was good

Communication was good. Giving an estimate, up front, of when to expect delivery, would have been ideal.
Delivery and installation by JB Hunt was excellent!

November 14, 2025
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Reply from amp

Thank you for sharing your experience with us! We’re really glad to hear that your delivery and installation with JB Hunt went so well.

We also appreciate your note about wanting a clearer delivery estimate upfront that’s really helpful feedback, and we’ve shared it with our team so we can continue improving the experience.

Thanks again for taking the time to leave a review. We’re always here whenever you need us!

Rated 5 out of 5 stars

Absolutely love this machine

Absolutely love this machine! Sleek and well built and also super easy to use!

November 20, 2025
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Reply from amp

Thank you so much for sharing your experience with us. It’s great to hear that the device has been such a solid fit for you and that the design and ease of use are standing out. We really appreciate you taking the time to leave a review.

If anything comes up along the way, we’re always here to help. Thank you for being part of the a
mp community!

Rated 5 out of 5 stars

Love this machine

The only downside is you have to be patient when you order it! It took me 5 mos to get and I’m still waiting for my mystery gift to show up! The device is amazing!

November 17, 2025
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Reply from amp

Thank you so much for sharing this! We’re really glad to hear you’re loving your amp that means a lot to us. We also understand how frustrating the long wait can be, and we appreciate your patience throughout the process.

As for the mystery gift, thank you for calling that out. We’ve reached out to you directly so we can look into this and make sure it gets taken care of.

Thanks again for your feedback and for being part of our community, we’re here whenever you need us!

Rated 3 out of 5 stars

I love the product, install falls way short

I love the product! We have been using it now for a week and it’s awesome. Waiting over a month was a little disappointing but okay, no problem. The installation was embarrassing. Neither one of the installers spoke English and used his wife as an interpreter over the phone. It was also very clear they did not have any appreciable construction or installation experience. It took a good hour to explain to them how and where to install the damn thing. I seriously could have done it better and faster by myself. The “White Glove” install was pretty rough seeing how they were not able to explain to me how to use it.

November 20, 2025
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Reply from amp

Thank you for sharing your experience with us. We’re really glad to hear you’re loving your amp so far. We’re sorry to hear that the installation didn’t meet expectations the “white glove” service should feel smooth and professional, and we understand how disappointing this must have been.

We’ve shared your feedback with our team, and we’ve also sent you an email so we can learn more about your experience and make sure you’re fully supported moving forward.

Thank you again for taking the time to share your feedback it truly helps us improve.

Rated 2 out of 5 stars

I purchased Amp and paid for it in full…

I purchased Amp and paid for it in full upfront. It took me several months to get product when I kept being told I would receive a call for delivery in next two weeks and it kept being extended. I was also promised a special gift $200 value but never received anything aside from the regular Amp package. Not sure what the was all about. It was a very frustrating and unclear process. I eventually received the product and am loving it.

November 7, 2025
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Reply from amp

Thank you so much for taking the time to share your experience with us. We’re truly sorry to hear how long you had to wait for your amp and how unclear the delivery updates were along the way. You should never feel left in the dark, especially after paying in full, and we completely understand how frustrating those repeated delays must have been.We truly appreciate you sticking with us.

We also apologize for the confusion around the amp gift you were promised and we have sent you an email with the next steps to ensure you get the full amp experience.

Rated 3 out of 5 stars

Delivery was delayed from the initial…

Delivery was delayed from the initial stated date. And the installers had no idea what they were doing and they also left one of the top bolts loose so I’m stuck trying to figure out how to tighten it

November 18, 2025
amp logo

Reply from amp

Thank you for taking the time to share your experience with us. We’re really sorry to hear that your delivery was delayed and that the installation didn’t meet expectations. You should never have to deal with unclear setup or loose hardware on your own, and we completely understand how frustrating this must be.

We want to make sure you’re fully taken care of. We’ve just sent you an email so we can help you get that bolt tightened safely and review the installation issue with our team.

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