I had problems receiving and viewing my bills from the Andel energi application for months now. I am extremely grateful to Ms. Lone of Team 23 for taking my call and helping me out today. Thank you fo... See more
Company replied
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I had problems receiving and viewing my bills from the Andel energi application for months now. I am extremely grateful to Ms. Lone of Team 23 for taking my call and helping me out today. Thank you fo... See more
Company replied
THey are stupidly expensive. Our abonnemtn and extra fees are nearly 150kr every month. So they advertise a cheap rate but with such expensive fees on top of it, I'm nearly paying an extra 50% of my... See more
Company replied
Hi. I received an email about my debt, which required me to indicate my CPR number, although all the bills were paid. I wrote to the support service and received the most satisfactory answers to all m... See more
Company replied
I just signed up for Andel Energi. So far everything is perfect. The app is very useful and it helps you track your energy consumption. Also it provides helpful information for electricity prices for... See more
Company replied
Written by the company
Hovedgaden 36, 4520, Svinninge, Denmark
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Payments were easy to set up. Easy to understand consumption tracking.

Reply from Andel Energi
Easy to use with a user-friendly app. And the prices are reasonable.

Reply from Andel Energi

Reply from Andel Energi
Mette var super sød og god til at forklare produktet .
5 * herfra

Reply from Andel Energi

Reply from Andel Energi
Very good company

Reply from Andel Energi
They were flexible and managed to get a contract over the Phone.

Reply from Andel Energi

Reply from Andel Energi

Reply from Andel Energi

Reply from Andel Energi
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