Atom Tickets Reviews 72

Was able to resolve my dilemma in a very short amount of time! And finding a. movie and location was easy reserving was easy and you can even reserve your seats just be mindful of what you are doing a... See more

Although for me - an old school/non tech person - the app/email part has been a little hard to navigate (which is what caused my issue to begin with); the ‘people’ at Atom have been extremely helpful... See more

We started off with an issue, a glitch in the app, which was taking my AMC $5 rewards when I didn't want to necessarily use them yet since I already had a promo with T-Mobile. Then after reaching out... See more

I had a problem with the app, which wasnt their fault - the theater's system was down. Because of that I couldn't redeem a voucher before it expired. They gave me a new voucher and extended the expira... See more

I purchased a movie ticket a few weeks ago and everything went extremely well. The atom mobile app and accessing the digital ticket to enter the movie was a breeze! Today, I tried to use my atom credi... See more

The gentleman Jose made it easy to get my problem worked out. He was very caring to the situation and stayed with me on Chat until I was satisfied with the outcome. I really recommend Atom customer se... See more

Atom is a great place for tickets. The support is super helpful and very responsive. I have purchased from Atom, Fandango, Regal, Cinemark and AMC and by far Atom is the most helpful.

I had a question about senior pricing and was able to connect to a live representative in the app on a Saturday evening at 6:15 p.m.! And, the representative answered my question quickly.

Sol B, was great with helping resolve my issue, he took the time to confirm i did purchase the right ticket, and if I didn't he was here to help.

Jose was very attentive, helped me with my issue and seemed very knowledgeable. I wasn’t being transferred here and there. Everything was easy and I was pleased. Atom is one of my favorite movie app😁... See more

The Pricing. The T-Mobile Tuesday $5 Discounts. The Atom Customer Service being helpful repeatedly. The type, range, and genre of films to select from to watch from the Atom App! I can go on and on an... See more

It was quick talking with the bot and being transferred to a human. The person helping me was quick and professional and helped resolve the issue I was experiencing.

These agents were so kind I know they have a policy about missed movies and I really didn't think anything was going to be able to be done but I had a medical emergency and was unable to go to my movi... See more

Atom responding quickly to my request. Explained how to use Atom cash. Very help and kind. I would use again. I would highly recommend Atom.

Didn’t enjoy the show “Avatar: Fite and Ash”, I rarely watch movie but always book my tickets from atom app but this time I didn’t enjoy my show as the tickets were costly and the cleanliness was not... See more

First time buying tickets online. I bought tickets for the wrong movie theater. I was unaware of this until Showtime. I tried to get in touch with customer service, but there was no phone number. Ther... See more

Terrible in every way possible. My account was closed for no reason.Customer service via email is ridiculous (bunch of jokers), No customer service over the phone, which is sketchy in my opinion. My... See more

While using the IMDB app selected Regal Theaters and saw tickets for Hamnet movie for Dec 8, 2024. Then 3 days later received an email informing me they are refunding me for these tickets. I had never... See more

AWFUL Customer Service! They don't even understand the issue they just give some canned responses that doesn't apply to my situation. I will never be using them again!

These guys are horrible. They screwed up the order and instead of fixing it, they suggested to cancel it, minus order fees, and make another order again. And of course they wanted to charge another se... See more

I got called into work today at the Movie. All I wanted to do was change the day me and my family could go see the movie but since it happened after the movie started, they said they couldn’t help and... See more

Completely unprofessional. They say they have an offer - and then when you go to implement, the tickets and buy them, they are nowhere to be found,. I contacted customer service through "chat" and th... See more

Agent wasn't helpful for second question I had. Which is why im I receiving an error message when I order food on the app. Been getting the same error message since yesterday.

I got an email telling :Our team recently completed your request - 15724157" without completing the request. Which is misleading. I had follow up again for refund to be intiated.

DO NOT USE THIS APP — Failed Promo, Broken Checkout, No Real Help I was supposed to get free movie tickets through a promo that was clearly meant to promote Atom’s app. Well, it definitely... See more

I am very pleased with Atom customer service. It definitely exceeded my expectations. Thanks for prompt resolution.

The representative and the customer service team were very helpful and understanding, even thought I was past the grace period they were able to help, quickly and always keeping in touch with clear ex... See more

Customer service responded quickly and was able to assist in a timely manner. I appreciate that.

All of my questions were answered and they got back to me in a timely manner.

The issue was resolved in a timely manner.

Great service and wonderful customer support. I truly enjoy the Atom Tickets service.

Fast and understanding response and amazing result. Thank you!!!

Response was quick, friendly, unique and able to solve my problem.

Fast respond and very helpful

customer service Saul was very helpful

Representative was very helpful & quick to resolve my issue.

Fast and easy support

Customer support was very helpful in reactivating my account

The customer service is always amazing!

Customer service is very informative.

GREAT CUSTOMER SERVICE