BAHA Accessories UK Reviews 230

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the BAHA bands and headbands. Consumers appreciate the wide range of designs available and the ability to customize orders to suit their children's preferences. People highlight the excellent fit and comfort of the bands, noting that they are often superior to those provided by hospitals. The order process and delivery service receive positive feedback, with reviewers mentioning fast shipping and efficient handling of orders. Customers also value the helpful and responsive service provided, especially when needing assistance with measurements or amendments to their orders. Overall, individuals express satisfaction with the products and the service, indicating they will order again in the future.

Based on these reviews

Rated 5 out of 5 stars

Absolutely love my daughter's new BAHA bands! Excellent quality, even prettier than the pics on the website post which is difficult as there's so many lovely selections to choose from! Bryony was real... See more

Rated 5 out of 5 stars

Great customer service. I ordered a custom headband and was given a few options for designs when I gave my sons likes, ended up ordering a Harry Potter design headband and a teddy dog which was made e... See more

Rated 5 out of 5 stars

Thank you so very much for great quality products! Hopefully, all will fit my father and that he may enjoy them for many years along with his new BAHA cochlear implant! You've been extremely helpf... See more

Rated 5 out of 5 stars

I couldn't find anywhere in the US with accessories for my son's cochlear BAHA that were affordable. The quality of the band I received from here is far better than the one I got straight from Cochlea... See more

Rated 5 out of 5 stars

The hairbands for our Baha6 work and look great! They are easy to put in. I even think they have a way better Qualität than the original! Shipping was fast - even to Austria! The only disadvant... See more

Rated 5 out of 5 stars

The chat feature on the website makes it really easy to buy with confidence. From being a newbie BAHA mum to 6 months on, I’ve asked so many questions and always been met with polite, friendly and sup... See more

Rated 5 out of 5 stars

This was my first time ordering headbands for my son’s hearing aid. Bryony was very helpful in answering my questions and advised me on what I needed. The quality of the headbands are great and I love... See more

Rated 5 out of 5 stars

I purchased the ‘bear like meI’ for my granddaughter for Xmas. It’s a beautiful soft toy and bigger than i expected. I like that you can choose the appropriate’ear’ For the child. I also purchased... See more

Rated 4 out of 5 stars

I got the order in less than a week, though it is supposed to keep the BAHA secure, the cuff has twice come off my ear, so my BAHA is not so secure as I would like.

Rated 5 out of 5 stars

Excellent product and prompt service. I ordered two of the ear cuff safety chains for my Cochlear BAHA from Australia and it was worth paying for the premium world tracked shipping. Will definitely bu... See more

Rated 5 out of 5 stars

Bryony was really responsive when my order needed to be amended, when I had questions and delivery was much quicker than expected! Highly recommend - the BAHA bands are so much more comfortable and ni... See more

Rated 4 out of 5 stars

The 2 beanies I purchased are fantastic. I would have preferred the logo that has been embroidered on the to be smaller or on the back. I wore it in Mt Gambier (Australia) on the weekend and it was so... See more

Rated 5 out of 5 stars

I recently ordered a hat which needed to be fitted with bilateral openings. We spoke to Bryony who was extremely helpful with measurements etc and the hat arrived within a few days. I am very please... See more

Rated 5 out of 5 stars

I had to check what band I needed for my little boy sent pictures was told straight away what I needed, the baha band is lovely slimline excellent quality and service. Will definitely order more colou... See more

Rated 5 out of 5 stars

Great and fast communication. Wide range of different designs. Quick delivery, products of good quality and last well. Really supports my daughters enjoyment of wearing her hearing aids having persona... See more

Rated 5 out of 5 stars

Great headbands that make baha wearing a much nicer experience. The Bear like me was an instant success with my daughter - highly recommended!

Rated 5 out of 5 stars

It was easy to find the head band needed for granddaughters hearing aid, and a nice choice. Was kept informed about my order and when would receive it.

Rated 5 out of 5 stars

Answered my questions quickly. The order arrived really quickly, well packaged and great quality. Daughter is very pleased with it, as am I. I will be ordering again.

Rated 5 out of 5 stars

Really well made. Brilliant for giving my little one a bit of extra confidence with her hearing aid! Thank you

Rated 1 out of 5 stars

Beautiful hat i was dying to wear it but what ever I did or what ever way I put it on it just made my hearing aids squeal so really £25.00 wasted .

Company replied

Rated 5 out of 5 stars

Great customer service, sent really promptly and lovely products. My daughter is really happy with her new bands, and was pleased with her new toy BAHA that even matches one of the bands we ordered. T... See more

Rated 5 out of 5 stars

What a fantastic idea! I couldn't be happier to find a hat I can wear with my BaHa. Thank you BAHA Accessories

Rated 5 out of 5 stars

Helpful and fast responding to any questions I had. Fast delivery and good quality product. Thank you

Rated 5 out of 5 stars

Speedy delivery and amazing communication from the seller. My daughter will love her bunny for Christmas.

Rated 1 out of 5 stars

The hole for the Baha is to high. I will have to return. I can not use because my Baha is covered and therefore defense the purpose of buying this hat.

Company replied

Rated 5 out of 5 stars

Not only are the products amazing, the customer services goes above and beyond. I’m so happy with everything I’ve bought for my son

Rated 5 out of 5 stars

All communication was really good, from helping me choose the right aid to dispatch. The bear and aid are lovely, really well made. Very happy.

Rated 5 out of 5 stars

Thank you, again for my daughter’s lovely hearing aid band. Have ordered before and will order again

Rated 5 out of 5 stars

Absolutely love this little BAHA hat! Great quality! Perfect to send my little man to school with

Rated 5 out of 5 stars

Order dealt with efficiently and quickly received order within a few days.

Rated 5 out of 5 stars

My daughter loves her new BAHA bands, great quality and great fit


Company details

  1. Medical Supply Store

Written by the company

Headbands and other accessories for bone anchored hearing aids.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

230 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

The hole for the Baha is to high

The hole for the Baha is to high. I will have to return. I can not use because my Baha is covered and therefore defense the purpose of buying this hat.

January 4, 2026
BAHA Accessories UK logo

Reply from BAHA Accessories UK

Hi Pamela, unusual that you should have this issue. If you mark the exact point on the hat that you need the hole making with a safety pin and pop the hat back to me I am happy to re make it. Always happy to make adjustments, you just need to let me know

Rated 5 out of 5 stars

Absolutely love my daughter's new BAHA…

Absolutely love my daughter's new BAHA bands! Excellent quality, even prettier than the pics on the website post which is difficult as there's so many lovely selections to choose from! Bryony was really helpful through the process of making sure I was ordering the correct type of band and button connector for my daughter's hearing device. She now loves being able to choose which one she wants to wear that day. We picked the mermaid scale one, and the Stitch one. My enquiry was answered very quickly, and professionally, and the bands were posted swiftly too! Looking forward to ordering another very soon :) From Ada-Grace (6) and her grateful Mum, Emma

January 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, sent really promptly and lovely products. My daughter is really happy with her new bands, and was pleased with her new toy BAHA that even matches one of the bands we ordered. Thank you!

December 13, 2025
Rated 5 out of 5 stars

Fantastic

Speedy delivery and amazing communication from the seller. My daughter will love her bunny for Christmas.

December 11, 2025
Rated 5 out of 5 stars

Amazing products - Always great customer service

The chat feature on the website makes it really easy to buy with confidence. From being a newbie BAHA mum to 6 months on, I’ve asked so many questions and always been met with polite, friendly and super helpful advice. As for the products - I would buy everything in stock if I had the cash to.

November 12, 2025
Rated 5 out of 5 stars

I couldn't find anywhere in the US with…

I couldn't find anywhere in the US with accessories for my son's cochlear BAHA that were affordable. The quality of the band I received from here is far better than the one I got straight from Cochlear. It had non slip bands within it so I don't have to constantly adjust my toddler's strap. Additionally, my son has very poor eyes and I was worried about keeping his glasses on. I was able to find a clip that keeps his glasses attached to his band and everything stays on snug. I'm so grateful for finding this place!

October 31, 2025
Rated 1 out of 5 stars

Beautiful hat but no good for me.

Beautiful hat i was dying to wear it but what ever I did or what ever way I put it on it just made my hearing aids squeal so really £25.00 wasted .

November 3, 2025
BAHA Accessories UK logo

Reply from BAHA Accessories UK

Hi Linda, I'm sorry to hear for the first time about the troubles you are facing on here. There are options to resolve this that we can explore together, you only needed to drop me a message to discuss. I will reach out to you now. Bryony

Rated 5 out of 5 stars

‘bear like meI’

I purchased the ‘bear like meI’ for my granddaughter for Xmas. It’s a beautiful soft toy and bigger than i expected. I like that you can choose the appropriate’ear’ For the child.
I also purchased a separate BAHA toy but felt that was overpriced for what it was.

October 23, 2025

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