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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the platform for its exceptional customer support, often describing the staff as professional, patient, and helpful. Many reviewers highlight the quick response times and the dedication of the support team in resolving issues. People feel valued and supported, with their questions answered clearly and efficiently. Consumers find the service provided by the company to be outstanding, with many expressing satisfaction with the friendly and customer-centric approach of the staff. The team is often praised for going above and beyond to assist users, resolving issues quickly and effectively. The website is also appreciated by the reviewers.

Based on these reviews

Rated 4 out of 5 stars

Purchased a beat, added the hooks and bars and released the song through Landr. So far so good and issues here were my biggest concern. The reason for 4 stars instead of 5 is because I did feel like t... See more

Company replied

Rated 5 out of 5 stars

No other platform, bar none. If you make beats, Beatstars where you can put your beats quickly, looks professional, and easy access to relevant artist details needed. Perfect for a beat resume buildin... See more

Company replied

Rated 5 out of 5 stars

You guys have been professional with me so much that it feels like I'm valued as a client 🙌 and this help makes us glad as customers. Beatstars gives you quick updates throughout each problem... See more

Company replied

Rated 5 out of 5 stars

Appreciate the patience of the support team to grind away at all the details and get to an answer. For a new beat producer, setting up all the rights management partners can be complicated. But it's i... See more

Company replied

Rated 5 out of 5 stars

🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥 I truly loved how BeatStars sets the standard for artist support. You know, sometimes as an independent artist, it can be tough finding a platform that truly liste... See more

Company replied

Rated 5 out of 5 stars

I had a difficult time trying to restore tracks, due to a beatstars glitch. Customer support had gotten back to me right away and assisted me further with this issue. They were very helpful. Problem s... See more

Company replied

Rated 5 out of 5 stars

Very satisfied, very professional, very fast. I appreciate the help from such professional people. They helped me with everything I asked for and did me a huge favor by finally allowing me to send... See more

Company replied

Rated 5 out of 5 stars

Beatstars is the best platform that I have had a good experience with by far. Any problem or question that I my have its not hard to get in contact with a beatstars member, any concerns that I have... See more

Company replied

Rated 5 out of 5 stars

The service between I as a Beatmaker/Producer and Beatstars Agents was fruitful from the beginning, They are quick to respond to questions & complaints and they try by all means to solve them if suffi... See more

Company replied

Rated 2 out of 5 stars

I bought an exclusive beat from a producer at Beatstar and recorded and released it in October, and apparently the final score isn't exclusive. On TikTok, it says the beat is someone else's. I messag... See more

Company replied

Rated 5 out of 5 stars

The BeatStars staff is very customer centric in their approach to helping to resolve any issue. Friendly feedback and exceptional communication and response time. I wish all customer service staff wer... See more

Company replied

Rated 5 out of 5 stars

The support i've received it was fast, helpful and Roberto helped me a lot and solved my problem, plus he is very kind. Beatstars is an amazing platform, and the support team is great too!

Company replied

Rated 1 out of 5 stars

Honestly, the website is complete whack and only has boring stuff. The ratings are completely off, the prices are right but we can't choose if we want a more expensive beat for a better quality and be... See more

Company replied

Rated 5 out of 5 stars

In case you purchase somewhere else, try beatstars first they have a organized structure... They are probably more organized than a upcoming act.

Company replied

Rated 5 out of 5 stars

Very impressed with the manner in which they handled my requests as a team: professional, supportive, very thoughtful and proactive as well. They are incredibly knowledgeable and seriously customer or... See more

Company replied

Rated 5 out of 5 stars

First of all I've been using Beatstars for over 3 years now W platform W support team my issues were resolved very quickly overall awesome experience.

Company replied

Rated 5 out of 5 stars

Haven't had many companies give the type of support they do, especially with how they are usually quick to answer back and willing to listen and fix a problem.

Company replied

Rated 1 out of 5 stars

Millionth time this happens. "Abandoned Cart - Checking transaction" when I choose to pay. And it stacks there. Having so high taxes is ridiculous by itself but not being able to pay....

Company replied

Rated 1 out of 5 stars

bad service and buggy site on mobile/desktop. paid service for creators (veery limited free version) essentially I cant get money on beats other creators made with my sample

Company replied

Rated 1 out of 5 stars

This is a total garbage. I never sold anything here, yet I sold in many other platforms. Also, they make it extremely difficult to cancel your subscription.

Company replied

Rated 1 out of 5 stars

I’ve been a BeatStars user for years and was excited to try their Promote advertising platform to push some of my tracks. Unfortunately, the experience has been extremely disappointing. Fir... See more

Company replied

Rated 1 out of 5 stars

I signed up to browse and buy a few beats, but now I'm being asked to pay for a subscription despite not selling anything. It’s put me right off. I’ll be taking my business elsewhere.

Company replied

Rated 5 out of 5 stars

I reached out for support. Response was excellent. Danny was able to fix my issue and maintained contact until the problem I and was resolved. Thank you

Company replied

Rated 5 out of 5 stars

Beatstars services are incredible. You as a producer/composer need to be business minded. Have a great day !

Company replied

Rated 5 out of 5 stars

My experience has been good so far especially with the swift support responses. Great Team work. Thank you!

Company replied

Rated 5 out of 5 stars

Danny helped me out when the site was not able to let me submit my remix. He handled it and help me with my problem. I am really grateful for him and the opportunity to showcase my skills.

Company replied

Rated 5 out of 5 stars

I accidentally Deleted one of my Accts. Beatstars kept in contact with me for 7weels to make sure I got it back. They even emailed me eveyrime I missed a response. ThlHE BEST MUSIC APP. I love them. �... See more

Company replied

Rated 5 out of 5 stars

I enjoy using BeatStars to sell my beats. I have experienced some country-related limitations in receiving payments. Despite this, the support team has been timely, understanding, and very helpful. Ov... See more

Company replied

Rated 5 out of 5 stars

Chris Couch helped resolve an issue with a faulty emai; wasn’t able to receive a beat I had purchased. Thank you for helping me out, Chris!

Company replied

Rated 4 out of 5 stars

I had a complex issue regarding withholding taxes on my royalties, and while it took some time to resolve, I truly appreciate the support I received from BeatStars Publishing. A special thanks to Hunt... See more

Company replied

Rated 5 out of 5 stars

Really impressed with BeatStars support—quick, understanding, and super helpful. They resolved my issue with kindness and flexibility, even going beyond their usual policy. I’m genuinely grateful and... See more

Company replied

Rated 5 out of 5 stars

Chris Couch was truly a GEM 💎 He understood my issue, he responded and resolved it instantly. Thank you Chris Couch.

Company replied

Rated 5 out of 5 stars

Had an issue with account access, Danny helped me to solve it and get my access back, very gentle and quick! BeatStars ftw

Company replied

Rated 5 out of 5 stars

Danny was very help with getting one my songs registered with Beatstars publishing.

Company replied

Rated 4 out of 5 stars

The customer service is 5 stars but some plans that were very good became very limited in this last update, hence 4 stars, so that they can improve in this aspect since not all users are North America... See more

Company replied

Rated 5 out of 5 stars

It’s the best client service I saw, fast and efficient answers with kindness. I recommend !

Company replied

Rated 5 out of 5 stars

The team really went above and beyond anything I can imagine. I feel so worthy of being awakened.

Company replied

Rated 4 out of 5 stars

Took a while for a response back and forth but overall good service. 👍

Company replied

Rated 5 out of 5 stars

My experience was super awesome the team is so helpful and friendly my issue was resolved overall perfect support system!!

Rated 5 out of 5 stars

Innovative company & great support for the artist community as well as producer community!

Company replied


Company details

  1. Online Marketplace

Written by the company

BeatStars has been the #1 destination for millions of recording artists to license and purchase beats, songs, sounds and services from a global community of music makers – providing first-in-class tools, pioneering technology, and educational resources. We have empowered everyone from bedroom producers to the most in-demand, platinum-selling producers to build a business, earn a living, and collaborate with artists around the world.


Contact info

4.1

Great

TrustScore 4 out of 5

255 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very good work

Very good support work and a comfortable experience on your website and app.

February 9, 2026
Unprompted review
BeatStars logo

Reply from BeatStars

Hi Nicolas Yavar, Thank you so much for your 5-star feedback!

We’re thrilled to hear that you had a comfortable experience on both our website and app, and that our support team was able to assist you effectively. That’s exactly the experience we aim to provide.

Your kind words truly motivate us to keep improving and delivering the best service possible. We appreciate you being part of the BeatStars community.

Rated 5 out of 5 stars

Fast and very good service

February 7, 2026
Unprompted review
BeatStars logo

Reply from BeatStars

Hi David Robels, Thank you so much for the 5-star review!

We’re really glad to hear you found the service fast and very good. Your feedback means a lot to our team and motivates us to keep delivering the best experience possible.

We appreciate your support and look forward to helping you again anytime.

Rated 5 out of 5 stars

Great Response Time

January 20, 2026
Unprompted review
BeatStars logo

Reply from BeatStars

Hi Omoniyi Michael, Thanks so much for the kind feedback!

We’re really glad you’re happy with the response time. Providing quick and reliable support is important to us, and it means a lot to know it’s being noticed. We appreciate you taking the time to share this.

Rated 5 out of 5 stars

Help from Maggie - Beatstars

If Maggie is helping you, she’s on top of it! She’s great!

January 16, 2026
Unprompted review
BeatStars logo

Reply from BeatStars

Hi NICO MADE THAT, Thanks so much for the kind words!

We’re thrilled to hear that Maggie took great care of you and stayed on top of everything. Feedback like this really means a lot to our team and reinforces the level of service we strive to provide every day.

We appreciate you taking the time to share this with us!

Rated 5 out of 5 stars

Appreciate the patience of the support…

Appreciate the patience of the support team to grind away at all the details and get to an answer. For a new beat producer, setting up all the rights management partners can be complicated. But it's important to get right before launching so grateful for their help!

January 14, 2026
Unprompted review
BeatStars logo

Reply from BeatStars

Hi Flowtron Beats,

Thank you so much for sharing this thoughtful feedback. We truly appreciate your patience and kind words about the support team.

Getting rights management set up correctly can definitely feel overwhelming at first, especially as a new beat producer, so we are really glad the team was able to walk through the details with you and help you feel confident before launching.

Your trust means a lot to us, and we are grateful to be part of your journey.

Rated 1 out of 5 stars

Awful worst music website to be created…

Awful worst music website to be created they don’t cancel subscription when u say

January 6, 2026
Unprompted review
BeatStars logo

Reply from BeatStars

Hi Charlie Toman,

We are sorry to hear about your experience and understand how frustrating subscription issues can be. To help make this clearer, you can follow the official cancellation steps outlined in our Help Centre article below.

How to cancel your subscription:

1. Log in to your BeatStars account
2. Click your profile picture in the top-right corner
3. Select Settings
4. Go to Billing or Subscriptions
5. Choose your active subscription
6. Click Cancel Subscription and confirm

You can also follow the step-by-step guide here for additional details:
https://help.beatstars.com/hc/en-us/articles/360000499654-How-Do-I-Cancel-My-Paid-Subscription

If you are unable to cancel or believe you were charged after completing these steps, our Customer Support team will be happy to review your account and assist further:
https://help.beatstars.com/hc/en-us/requests/new

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

W Beatstars…

First of all I've been using Beatstars for over 3 years now W platform W support team my issues were resolved very quickly overall awesome experience.

January 9, 2026
Unprompted review
BeatStars logo

Reply from BeatStars

Hi The SharkX, Thank you so much for the kind words and for being with us for over three years. It really means a lot to hear that you have had an awesome experience and that our support team has been able to resolve your issues quickly. Your continued trust and feedback motivate us to keep delivering a great platform and reliable support every day.

Rated 1 out of 5 stars

Millionth time this happens

Millionth time this happens. "Abandoned Cart - Checking transaction" when I choose to pay. And it stacks there. Having so high taxes is ridiculous by itself but not being able to pay....

December 31, 2025
Unprompted review
BeatStars logo

Reply from BeatStars

Hi K.B, We are really sorry for the repeated frustration here.

We understand how disruptive it is to get stuck on “Abandoned Cart - Checking transaction,” especially when you just want to complete your purchase. This is not the experience we want for you, and your feedback is important to us.

Please reach out to our Customer Support team so they can look into this issue directly and help get it resolved for you as quickly as possible: https://help.beatstars.com/hc/en-us/requests/new

Rated 5 out of 5 stars

Excellent service

Excellent service

December 26, 2025
Unprompted review
BeatStars logo

Reply from BeatStars

Hi VGWprods, Thank you for the kind words. We really appreciate your feedback and are happy to know you had a great experience with our service.

Rated 4 out of 5 stars

usually I use beatstars to buy…

usually I use beatstars to buy background music for my Youtube Videos, and it's been a solid experience. The licensing is clear, and my videos can be monetized without worrying about copyright claims

December 10, 2025
Unprompted review
BeatStars logo

Reply from BeatStars

Hi Rakira Payne, Thank you so much for sharing your experience. We’re really glad to hear that the clear licensing and monetisation peace of mind have made things easy for your YouTube videos. Your feedback truly means a lot to us, and we appreciate you choosing us for your background music needs.

Rated 2 out of 5 stars

I bought an exclusive beat from a…

I bought an exclusive beat from a producer at Beatstar and recorded and released it in October, and apparently the final score isn't exclusive. On TikTok, it says the beat is someone else's. I messaged the producer, who's stringing me along. I've now messaged Beatstar, and I'm still waiting to see what Beatstar does! I'll keep you updated on how it turns out.

September 20, 2025
Unprompted review
BeatStars logo

Reply from BeatStars

Hi Chocando cho, Thank you for sharing your experience. We’re really sorry to hear about the situation you're facing.

Please note that BeatStars operates as a marketplace platform, which means sellers (producers) manage their own files, licenses, and transactions. That said, we take these matters seriously and do not tolerate any violation of licensing terms.

Since you have already contacted our team, we appreciate your patience and will do what we can to assist.

Rated 5 out of 5 stars

Friendly and fast

Friendly and fast. Perfect service Im so happy

December 13, 2025
Unprompted review
BeatStars logo

Reply from BeatStars

Hi Jake Harradine, Thank you so much! We're thrilled to hear you had a friendly and fast experience with our team. That's exactly what we aim for. 😊 We're always here to help, so feel free to reach out anytime you need assistance.

We appreciate your kind words! 🙌

Rated 5 out of 5 stars

Archived Beats

I had a difficult time trying to restore tracks, due to a beatstars glitch. Customer support had gotten back to me right away and assisted me further with this issue. They were very helpful. Problem solved the same day!

December 5, 2025
Unprompted review
BeatStars logo

Reply from BeatStars

Hi Prod Keymu, Thank you so much for the kind words! We're really glad to hear that our support team was able to resolve the issue quickly and effectively. If you ever need anything else, we’re always here to help. 🙌

Rated 1 out of 5 stars

This is a total garbage

This is a total garbage. I never sold anything here, yet I sold in many other platforms. Also, they make it extremely difficult to cancel your subscription.

December 4, 2025
Unprompted review
BeatStars logo

Reply from BeatStars

Hi CM,

Thanks for your feedback. We’re sorry to hear about your experience.

While many creators do find success on BeatStars, we understand that results can vary.

If you're looking to cancel your paid subscription, you can easily do so by following these steps:

1. Log in to your BeatStars account.
2. Go to your Subscription Settings
3. Click “Manage Subscription.”
4. Scroll down and click “I want to cancel my subscription.”

In the confirmation pop-up, select “Yes, I want to cancel.”

Important notes: Be sure to cancel at least 3 business days before your next billing date.

Let us know if you need any help completing the cancellation or navigating your account.

Rated 5 out of 5 stars

Danny was very help with getting one my…

Danny was very help with getting one my songs registered with Beatstars publishing.

November 19, 2025
Unprompted review
BeatStars logo

Reply from BeatStars

Hi Mid Tempo, Thank you for your kind words! We're so glad to hear Danny was helpful in getting your song registered with BeatStars Publishing. That’s what we’re here for! 🎶

If you ever need anything else, don’t hesitate to reach out. Wishing you all the best with your music journey! 🙌

Rated 5 out of 5 stars

Thank you very much

Thank you very much, everyone helped me with registering the song.

November 21, 2025
Unprompted review
BeatStars logo

Reply from BeatStars

Hi Ринат Абушев , You're very welcome, we're so glad to hear that you received the help you needed with registering your song! 🎶👏

If there's anything else you need along the way, don’t hesitate to reach out. We're always here to support you.

Thank you for being part of the BeatStars community!

Rated 1 out of 5 stars

buggy, expensive, dead platform

bad service and buggy site on mobile/desktop.
paid service for creators (veery limited free version)
essentially I cant get money on beats other creators made with my sample

November 13, 2025
Unprompted review
BeatStars logo

Reply from BeatStars

Hi MK, Thank you for sharing your feedback. We’re sorry to hear about your experience. We understand how frustrating it can be when things don’t work as expected.

If you're experiencing issues getting paid for collaborations or samples you've contributed to, we’d love to help clarify how rights and payouts work on the platform. You can reach out to our Support team here: https://help.beatstars.com/hc/en-us/requests/new

Thanks again for bringing this to our attention.

Rated 5 out of 5 stars

Chris from beatstars made my issue…

Chris from beatstars made my issue resolve with absolute smoothness
Thanks Chris

November 3, 2025
Unprompted review
BeatStars logo

Reply from BeatStars

Hi Kshitiz Verma, Thanks for your kind words! We're really happy to hear Chris was able to resolve the issue smoothly for you; that’s the experience we always aim for. 🙌

Rated 4 out of 5 stars

Overall good service

Took a while for a response back and forth but overall good service. 👍

October 29, 2025
Unprompted review
BeatStars logo

Reply from BeatStars

Hi C J, Thanks for sharing your thoughts! We're glad to hear the overall service was good, even if there was a bit of back and forth. We truly appreciate your patience and hope your next experience is even smoother. 👍 If you ever need anything, don’t hesitate to reach out!

Rated 5 out of 5 stars

Beatstars services are incredible

Beatstars services are incredible. You as a producer/composer need to be business minded. Have a great day !

October 22, 2025
Unprompted review
BeatStars logo

Reply from BeatStars

Hi Rusty Brakez, Thanks so much for the kind words! We're really glad to hear you're enjoying the BeatStars experience. It's awesome to have creators like you who approach things with a business mindset. 🙌

Wishing you continued success on your journey! 🎶💼

Have a great day too!

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