BENZ24.de Reviews 1,156

TrustScore 4.5 out of 5

4.5

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Company details

  1. Hardware Store

Information provided by various external sources

Baustoffe online kaufen. ✓ Schnelle Lieferung. ✓ Viele Marken wie ACO, Parador oder Velux. 07263 / 60541-30


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 84% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Thé stairs is great and good for the…

Thé stairs is great and good for the money .But we had to ring constantly for delivery as you are not given any tracking information. We are just putting on the spindles and short approx 10 of each fixings , we contacted the company Thursday, replied with stating we had to email guarantee , rang and two emails just to ask for the parts to be sent as we have bought a stairs we cannot use and no response .Wondering if anyone else has had this problem ? Thankyou

June 15, 2023
Unprompted review
BENZ24.de logo

Reply from BENZ24.de

Dear Customer,
thank you for your feedback. We are sorry that the delivery was not complete.

As discussed on the phone, the missing parts have been ordered from the manufacturer and will be delivered directly to you. We apologise for any inconvenience caused.

Your BENZ24 Team

Rated 5 out of 5 stars

Top Service

I'am a Belgian client and I really have a very good experience with "die Deutsche Gründlichkeit" von Benz 24 und vor allem mit Herrn Gedeon. This sommer I've ordered 2 solar shutters for my Roto windows which I received in about 1 week time. Always perfect and clear communication with Herr Gedeon. My technician could only install my shutters in November. Unfortunately because of a mistake of the Roto manufacturer (they have put the wrong reference number in my window) 1 solar shutter didn't fit. I explained everything to Herr Gedeon and I've ordered the correct one and went to Germany to pick it up. I brought back the wrong solar shutter to Benz24 in Germany and I got my money back. Top service and always correct and swift reply of Herr Gedeon and also of the after sales service !

December 4, 2022
Unprompted review
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