Bestticketfare Reviews 6,006

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Consumers appreciate the staff, finding them helpful, patient, and efficient in resolving issues. Many reviewers specifically mentioned employees by name, commending their knowledge and dedication. People highlight the positive interactions with the staff as a key factor in relieving their stress during the booking process. However, several consumers report issues with pricing transparency, saying that the initial cheap rates advertised often do not include essential amenities like carry-on luggage. Some reviewers mention that they were asked to pay more money to secure their booking, sometimes close to the flight date. The booking process and the service, in general, appear to be inconsistent, with a lack of consensus among reviewers. There are also some complaints about payment issues.

Based on these reviews

Rated 4 out of 5 stars

I worked with agen Roy to change and recharge cancelled flights out of Jamaica over a few days.. He was compassionate to the situation, and very efficient doing his job. The downside is the wait tim... See more

Rated 4 out of 5 stars

I had a very bad experience with a travel agency name (cheapairfare)I book a flight for my daughter in julyfor a travel date of oct3.paid for ticket after almost 2 months I got text saying they unab... See more

Rated 4 out of 5 stars

Spoke with Cheryl Matthew who helped me to reselect the new flights since the original had not allowed me to have carry-on bag. With her utmost customer service skill with exuberance, I am really happ... See more

Rated 5 out of 5 stars

I spoke with Chloe today. We had to untangle a big mess, taking well over two hours. I could not have asked for a more professional representative. She creatively solved all problems, was both know... See more

Rated 5 out of 5 stars

DO NOT BUY FROM THIS WEBSITE I AM ONLY RATING FIVE STARS TO BE AT THE TOP. THEY SCAM YOU BY ADVERTISING A CHEAP RATE AND THEN 24 HOURS BEFORE YOUR FLIGHT THEY CALL YOU TO SECURE YOUR BOOKING, FLIGHT,... See more

Rated 5 out of 5 stars

I booked a flight through Best Ticket Fare and was told someone would call within 15 minutes to confirm everything and send my e-ticket. Grace Ryan gave me a quick call, just like they promised. She w... See more

Rated 5 out of 5 stars

This was my first experience purchasing discounted airline tickets. Aaron Woods and Asher Jones were both very helpful in explaining everything and making sure that I understood the limits and requ... See more

Rated 5 out of 5 stars

I was concerned using this company because of the bad reviews. Vincent told me since I booked a promotional flight I can't have a check-in luggage so I update my reservation. Ema e-mailed my flight re... See more

Rated 1 out of 5 stars

This agent runs business on fraud and cheating. They charge regular airfare and days before flight let you know that due to high demand further negotiation is necessary to confirm tickets. Such a cr... See more

Rated 1 out of 5 stars

This company needs to be upfront and inform customers that the cheap fare they are getting does not include amenities such as overhead and carryon luggage. They wait until you have booked, ask you to... See more

Rated 5 out of 5 stars

Charlie Klinger did a great job in assisting me with purchasing my ticket for my Frontier flight. He helped with my upgrade and stayed online with me until my reservation was complete. He was kind pa... See more

Rated 5 out of 5 stars

Found this website thru Expedia. Great prices but when I submitted my card to purchase airline tickets for my wife and I the site hung up. I finally called and was told there were some RESTRICTIONS... See more

Rated 5 out of 5 stars

Chloe was great in assisting me with all my flight boarding pass requirements. She always used great communication to ensure that all things were in good order regarding my flight. Thank you for gre... See more

Rated 4 out of 5 stars

spent over an hour on the phone with Ryan to make sure that my clients had two seats together, when booking the flights it did not say anything about promotion deal till after paying for them and neve... See more

Rated 5 out of 5 stars

I have been trying to get my ticket completion for several days. I finally completed it yesterday and the agent said I would get confirmation within 5-10 minutes and I did not receive it so I called... See more

Rated 3 out of 5 stars

Phill did his very best to accomodate me, even after the original flight was overbooked and the fare for a later flight on a different airline was double in price, then went up again. Phill made sure... See more

Rated 1 out of 5 stars

Fraud,Fraud,Fraud. This company should be totally investigated. An airline ticket for 2 quoted at $844.would end up costing between $1,700 and $2,200 after they contact you and advise you cannot purch... See more

Rated 5 out of 5 stars

Miss Chloe Kim was very very nice and very helpful for helping me during my time booking a airline ticket. She's very knowledgeable doing her job. I commend Miss Chloe Kim for her next level position.... See more

Rated 1 out of 5 stars

I purchased a ticket for a flight from Sarasota FL to New York City (Newark). A couple of hours later I received a call informing (via voicemail message) me that I was rebooked for another day and ti... See more

Rated 1 out of 5 stars

Scam Alert! This website is a scam. They advertise very cheap flights to attract you, and once you try to purchase, you enter your card details. Shortly after, someone contacts you claiming that the... See more

Rated 1 out of 5 stars

SCAM COMPANY .They called me asking for more money for a carryon bag ?? American Airlines doesn’t charge for carry on. , then when I refused they said I forfeit my $170 lol jokes on them I called my... See more

Rated 1 out of 5 stars

Total scam. Paid for tickets for a same-day flight, got a call a couple hours later saying there was no seat available, that we booked a standby flight, alternatives were more expensive, blah blah bla... See more

Rated 1 out of 5 stars

I don't even like clicking on one star. This is the WORST COMPANY EVER! I was told, after my ticket purchase that the flights could be changed at ANY time at the discretion of Best ticketfare, no lu... See more

Rated 1 out of 5 stars

SCAM ALERT!! Zero stars. Ticket fares are fake! They get your card number and confirmation stays in a pending mailbox. Once you call, you are told about the nonexistent fine print; No cancellation, no... See more

Rated 1 out of 5 stars

This website is a scam. Once you purchase non-refundable tickets, they inform you that they cannot guarentee your dates and that you are not allowed to bring ANY luggage (not even a carry on). Of co... See more

Rated 1 out of 5 stars

This is a scam, they charge your credit card for the ticket and then they try to charge you triple or 4 times more what you pay for because they said you have to be flexible and willing to go to anoth... See more

Rated 1 out of 5 stars

Chloe was the person I spoke to at best ticket fare. She was professional and very pleasant to deal with. I would not recommend this company to book airfare though because after completing my purchase... See more

Rated 1 out of 5 stars

Everything went wrong. Original flight wasn't booked because of needing confirmation, which was not disclosed. Only received emails stating to call if I had any questions. Causing me to call and reboo... See more

Rated 1 out of 5 stars

I booked a trip for three people and received a confirmation of the booking but no e-tickets. Three hours later, they started blowing up my phone, insisting I either upgrade the tickets, change fligh... See more

Rated 1 out of 5 stars

I was not happy after paying $375 booking 2 airplane tickets Jan 19 then month later they call saying the we’re not able to book my husband’s flight and that I would have to pay additional 175 more do... See more

Rated 1 out of 5 stars

Was told initial reservation no longer available. Non refundable flight, so other flights kept getting more expensive and longer. Finally agreed on another flight. While on hold waiting for payment to... See more

Rated 1 out of 5 stars

If I could give 0 stars I would. If you don’t want a permanent migraine and stress id avoid this company at all costs.. took me weeks to get confirmation of my flights they also tried to charge £300 m... See more

Rated 1 out of 5 stars

Total scam-your reservation is not guaranteed. You will only find out if you can use the ticket 72 hours before the flight. The price may have gone up or be sold out-but the ticket is non-refundable.... See more

Rated 1 out of 5 stars

Spam! Cheater! Freak! Sez Brown, rep was rude & means. Do not wasting your time and buy ticket from the worst Spam, Cheater WEBSITE. They steal your personnel information and spam... I am going to f... See more

Rated 1 out of 5 stars

They sent me a confirmation email I called and she said my confirmation reservation was on hold. The agent then told me I could not take a checked baggage because I booked basic economy. She tried at... See more

Rated 1 out of 5 stars

The man Sez Brown was kind good customer service not rude. BUT i am extremely disappointed I will never book with this company again they charge you low price but is too good to be true now instead of... See more

Rated 1 out of 5 stars

They lure you with a discounted ticket. Once you buy the discounted ticket, they tell no option to add any kind of luggage. That is a SCAM. Then they sell you tickets to a different day/ airport at hi... See more

Rated 1 out of 5 stars

They advertise low prices and after you pay the credit card they stared call and say you are standby . I explained to them that I am going to a funeral and trying to cancel the ticket they don’t retur... See more

Rated 1 out of 5 stars

Avoid BestTicketFare at all costs. They lure you in with offers of “discounted tickets,” but you’re not actually getting a ticket—you’re just paying to be put on a waiting list. They hide this cruci... See more

Rated 1 out of 5 stars

This website publishes fares that are complete bait and switch offerings. I was shown a fare that I paid for and it turns out to be a standby ticket??? There is nothing on the website that says these... See more

Rated 1 out of 5 stars

Saw a cheap ticket on their website and decided to purchase. Paid and have been waiting for over 36 hours now to receive my e-ticket. They called me trying to trick me into buying a more expensive tic... See more

Rated 1 out of 5 stars

The cost presented as bait, was low. The cost the representative caller informed me of was 3 times the cost presented on-line. This is a bait and switch operation. Make sure you read all the fine prin... See more

Rated 1 out of 5 stars

I went online and booked a flight from Miami to Mexico City for 165. I received an email confirmation. I thought that was it. The day before my flight I check and it had been canceled due to the fact... See more

Rated 1 out of 5 stars

BUYER BEWARE!!!!! Looked like a decent deal so I went through the booking process. At the end my confirmation was “in process.” For a long time. So I called the number. Got 2 different people to... See more

Rated 1 out of 5 stars

100% SCAM site. The advertised rate is for possible seats in a stand-by situation. It is a bait and switch game. "The airline allows us a little room to make allowances for customers who do not agree... See more

Rated 1 out of 5 stars

this is the worst website i have ever seen who the hell wants to go prior boarding 3 hours and they want to change the date of my travel and allows only 5 lbs and will give the back seat they wont... See more


3.7

Average

TrustScore 3.5 out of 5

6K reviews

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Rated 1 out of 5 stars

Scam

Scam, scam, and scam. Don't ever buy anything from these people. They lie and try everything to cheat you and get money from you.
It is the most dishonest ticket agency I have dealt with. I travela lott and this was the first time, and absolutely the last time, I tried to buy two ticket from them and it has been nothing bu a headache. Several hours after buying the tickets and receiving the reservation # from them, they sent me an email saying that my reservation was on hold. " Do to some issues. " To make it short after contacting them, they demanded several times (almost five times the original) the amount for the second ticket that I had the reservation # for. After a long and troubling conversation on the phone with their representative and beeing threatened that the money will be taken from my credit card, I had to cancel the reservation and bought my tickets from an other agency, on line and in no time with no trouble. DO NOT EVER, EVER DEAL WITH THEM.

February 7, 2026
Unprompted review
Rated 1 out of 5 stars

SKAM ALERT!!

SKAM ALERT!!! Bestticketfare is a fake company that running by unscrupolous people. No tickets sending by e-mail, no checking luggage, no answer for telephone call, no the ability to send e-mail on website! They are absolutely SKAMMERS!!!
They only rang us next day and asked to pay additional 300£ per person, considering Emirate Airlines increased a prise and we should go by another Airlines because picked wrong Airlines! Although we had a screen that we've chosen before on Bestticketfare.
We wouldn't recommend this company for anyone to use at all.

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

Do NOT buy from Bestticketfare

Bestticketfare should be shut down for their deceptive and fraudulent bait and switch practices. Unfortunately, I have found many stories of the exact scenario I experienced yesterday. There should be a class action lawsuit against this company.

I purchased tickets that seemed surprisingly low, but the flights matched with the airlines so I went ahead and submitted my card information for purchase. The next morning, we received a voicemail to call as there was an issue with the flight. When I called, they claimed the flight was full and they were going to change the date/time of the flight. I told them absolutely not. Reservations for dates/times are for a reason. They even claimed to have the option to change the departure airport. I called the airline directly and asked about the same class “Basic Economy” and they said there were 35 seats available. When I called the scammers back (none of which spoke English very well and I had to ask to repeat their comments over and over because it was hard to understand them) and told them about the open seats, the supervisor “Patrick” was upset and claimed the airline was wrong. He then offered to “allow” me to keep my original flight but I would have to pay an additional fee. He didn’t like it when I told him this was bait and switch and deceptive business practices. I told him to simply cancel the reservation since there was no ticket hold with the airline and no charge yet to my card. He refused. I have cancelled my card and will be sure to check before making a purchase with a 3rd party reservation site again. Hopefully this company will be shut down. It’s a deceptive and fraudulent business.

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

This website is a scam

This website is a scam. Once you purchase non-refundable tickets, they inform you that they cannot guarentee your dates and that you are not allowed to bring ANY luggage (not even a carry on). Of course that does not work for most people, so then they upsell the ticket prices. I reported it has fraud, got my money back, and re-booked the flights directly through the airline. I saved over $2000.

January 7, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM ARTIST

This company needs to be upfront and inform customers that the cheap fare they are getting does not include amenities such as overhead and carryon luggage. They wait until you have booked, ask you to call them and that's when you find out you don't have these amenities. it cost me another $250 which is more than if I had gone through Southwest. Straight up SCAM date 1/28/26

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

This company is a scam!

This company is a scam! I received a confirmation of my flight that I paid for, and was then contacted to be advised that the selected flight was not available. Of course, I was asked to pay more for any of the other available options.

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

Bestticketfare.com advertise really low…

Bestticketfare.com advertise really low plane fare. when you click on the offer they send a small print discloser email. If you accept the price there is no refund. The next day I got a call saying I could up grade to 2 options. 1 option 3.5 x's the original fare or 2 option 4.5 x's the original fare. I was told if I don't accept one of the 2 options the low ticket price only covers boarding pass. No seat selection no carryon or checked luggage. So they bait and switch the offers. So option 1 lets you pick a seat but when I went to the airline site you have to pay to select a seat and pay for check in luggage. It cost us $1000 more in the end for our round trip fare. Beware of this company.

January 7, 2026
Unprompted review
Rated 1 out of 5 stars

Fraud,Fraud,Fraud

Fraud,Fraud,Fraud. This company should be totally investigated. An airline ticket for 2 quoted at $844.would end up costing between $1,700 and $2,200 after they contact you and advise you cannot purchase baggage for the trip at the airport. The quote went up an additional $800. just for the luggage.

January 25, 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam. They give you the low price fare and then will say that your booking is not guaranteed because you paid for the cheapest flight. They say you are not allowed any carry on luggage and ia only allowed 5lb personal item. Do not use this website.

January 25, 2026
Unprompted review
Rated 1 out of 5 stars

I don't even like clicking on one star

I don't even like clicking on one star. This is the WORST COMPANY EVER! I was told, after my ticket purchase that the flights could be changed at ANY time at the discretion of Best ticketfare, no luggage, no cancellations, no refunds. I WILL NEVER USE THIS COMPANY AGAIN

January 24, 2026
Unprompted review
Rated 1 out of 5 stars

This agent runs business on fraud and…

This agent runs business on fraud and cheating. They charge regular airfare and days before flight let you know that due to high demand further negotiation is necessary to confirm tickets. Such a crude way to squeeze consumers. Everyone should be careful about this company.

January 16, 2026
Unprompted review
Rated 1 out of 5 stars

Thieves!!!!

I went online and booked a flight from Miami to Mexico City for 165. I received an email confirmation. I thought that was it. The day before my flight I check and it had been canceled due to the fact that it was too late by the time they got the money, which was seconds next I purchased another ticket which was supposed to be 544 from 165 to 544 they guaranteed it would be including a checked in bag and a personal item. I was on the phone for exactly 3 hours and 53 minutes. Next thing I know they didn’t charge for the check back that was another hundred dollars so it went up from 165 to 799 and they refused to help me biggest fraud ever don’t ever book a flight on this site.

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

Criminals who sell airline tickets

OMG, avoid this people. They are a real scam. Please avoid best rate fare at all cost. They a a criminal company that lure you to buy a cheap ticket, then they will scam you of your money. They are thieves and scoundrels. If there was a rating I will give them - 1000. They are crooks, scammers and tickets criminals

January 16, 2026
Unprompted review
Rated 1 out of 5 stars

December 14

December 14, 2025, I booked a trip to Las Vegas with this company. I was given a confirmation of my trip with a price. They even provided me with airline locator code to further conclude the trip date and price was accepted. Then two days later, I get an email to call the Best Ticket Fare immediately to find out that I needed to pay more for the same trip I had already booked. It was doubled the price. This company is truly a scam and do NOT associate yourself with them. I have all my correspondence with them, and I'm taking the time to warm you.

December 14, 2025
Unprompted review
Rated 1 out of 5 stars

Be careful - Scammers

Be careful. The price they quote you is not the final price. I made a reservation for my daughter at a certain price. They called the next day saying she is not booked on the flight because it was promotional. I had to pay an additional $165.00 to get her booked on the flight. The original price they quote online means nothing, you will have to pay more. Good scam they have going.

January 18, 2026
Unprompted review
Rated 1 out of 5 stars

Scam site or practices

This site is a total scam; they intentionally hold off on issuing tickets, and after 24 hours, they'll book your ticket for whatever dates they choose. I had my ticket booked for April 3rd to 5th for a return trip, but they didn't issue it as promised within 4-5 hours. When I contacted them, they told me to wait for 24 hours, and when I followed up, they said my itinerary was changing and my ticket would now be for 04/06 to 04/08. To make matters worse, when I checked the airline's site, my ticket wasn't showing up. So, when I reached out to them again, they said if I wanted a confirmed ticket from the airline, I'd have to pay double the amount. This is pure fraud, so watch out for this site.

January 16, 2026
Unprompted review

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