Booksy Biz Reviews 16,414

I love how easy the website allows my clients to find me and book their appointments independently! The only think I hate about the app is the prepayment is set on a percentage scale , every time I u... See more

Love how easy the app is to use, being able to upload your own photos is fabulous… the digital loyalty cards is also really cool and I love the different marketing tools. The response time from Cus... See more

I’ve been having booksy for 4 plus years now and it makes my booking and my hair salon business so easy to manage. The payment processors are so convenient and the coustmer service is top tier if ther... See more

I love this app. Since I start3d using it almost 2 years ago it has helped me increase clients by making booking and contacting clients easier. I live that I can send mass messages through the app and... See more

They will charge you in every way possible and hold back clients from seeing your page unless you use boost which is an extra charge. People will book and you won't get any notification. This booking... See more

Since people create fake email addresses Everyone can register with booksy ! Everyone can be a “verified boosky user” Also if the business Do Not use the pay feature on the application How does bo... See more

Terrible experience. The app constantly crashes and has never worked a single day without issues. We’re now urgently looking to switch because it’s clear the company doesn’t listen to client feedback.... See more

Easy to use and great for when you are out and about and don’t want to miss booking an appointment… there are never any technical issues and it is so easy to use. Client details are always to hand. It... See more

I’ve been using Booksy for 8 years now and i love it. It keeps giving us more ways to gain and keep clients. Booksy always trys to make the experience of running a business easier with new features re... See more

Appalling app. It’s never worked. I always end up calling the hair dressers directly. I’ve just spent half an hour on this outdated unreliable system. simply trying to update my payment option. Kept t... See more

My experience with customer service care is always top-notch. Rachael Schaefer is always thorough, polite, well versed in providing the best customer service experience you could have, and she's pati... See more

Booksy deserves zero stars. I never even got any services from this website, ended up paying exaggerated fees. Be careful before booking with this company as the stylist have included hidden fees as w... See more

Title: A Game-Changer for Beauty Professionals! Booksy has truly transformed the way I run my nail business. As a nail technician, having an all-in-one platform to manage appointments, sh... See more

Without Booksy I'm not really sure what I would do. I know that I would have to have a secretary because working with clients I don't have the time to make appointments. I also like that the customer... See more

Booksy is using my business name (Venus Spa, East Boston) without permission. Their listing appears in search results, but says “Business Unavailable,” making it look like my spa is closed. I never si... See more

My experience with Booksy has done nothing but help excel my business to the next level. It has also taught me how interact and promote myself on another platform to increase clientele. I’m thankful t... See more

Scammed. Booked an appointment through Booksy, however it booked two different appointments at the same time. I asked for a refund on one of the duplicate appointments as I had been double charged, wh... See more

Booksy has come a long way in assisting lifestyle professionals with organizing their schedule while also keep track of your books. This app has evolved into a personal assistance for those that are b... See more

Absolutely love how smooth and well Booksy helps me run my schedule! Client booking is made so simple! My clients love being able to easily book their hair appointments

Absolutely appalled at the level of care Booksy provide. The staff are very friendly but useless when it comes to resolving issues. I have just spent nearly an hour on the phone, waiting on hold for t... See more

Cancelled and rebooked an appointment. Appointment in effect for less than a minute before date was corrected. The following day booksy took the fee from my bank. They now advise me to "reach out" t... See more

Awful company, I cancelled an appointment within the no charge cancellation time but yet still took £55 out of my account, I rebooked for the following day to what I cancelled and the venue charged me... See more

Sadly after 9 yrs you have let me and my business down and I had to say goodbye , as overnight you stopped caring but earning from other recommendations not from your boost! You have taken over 20k... See more

They promote scammers and false advertisement!!!!!! I developed Hair Nation Barber and Beauty website and can confirm we do not use Booksy and the barber/stylist that set-up the Booksy profile acc... See more

Paid a deposit of £17.50 to book an eyelash lift and tint appointment. Appointment was cancelled by the business I booked with due to not doing them anymore, contacted both business and Booksy on how... See more

Booksy has made backend changes that have disrupted core features for businesses based in Jersey (Channel Islands), with no warning or resolution. Key services that no longer work: •... See more

Registered with the app. Used the app and wanted to ensure 1 payment + payout before adding it to my instagram. They held my payment from work I performed. They would not activate the payout feature u... See more

This is honestly the worst appointment app ever—just horrible. It’s slow, constantly crashes, and logs me out for no reason. On top of that, the Boost fees are ridiculous and completely unfair.... See more

Vendors dont update availability, booked two separate appointments that were CONFIRMED and then canceled. The one I was already en route to the location. Highly annoying and inconvenient. If I cou... See more

I briefly made an account with Booksy before realising you have to pay £50 odd per month for the service. So I made an account on Fresha as it’s free. I asked Booksy to delete my account on several oc... See more

Tried importing our 6500 client list per their directions on a spreadsheet, didn't work. Tried chatting customer service and it took 13 minutes for the person to even ask for me to upload it. Such a w... See more

I have been waiting for a refund of a deposit since May. The owner has told me she has asked Booksy to refund the money. On the app it clearly states “ refund process started - SENT FOR REFUND’ How... See more

Booksy is a great tool to use with in your business. It enables us to keep bookings coming in while the salons are shut, it saves us answering the phone as people can just make the appointments th... See more

The perfect tool to help your business thrive. I really love having my own online booking service, it freed up so much time for me, and being able to direct clients to the service really made things... See more

What is wrong with online service providers nowadays? Booked an urgent appointment. The hairdresser moved my appointment to another time & I couldn’t make it! So I immediately cancelled and now I rece... See more

I'm a first time user of Booksy for Business and it has tremendously helped me in building my clientele for my nail studio and the reports keep me focused on planning the months ahead. I highly recomm... See more

I’ve been using Booksy for over a year now to manage my bookings and it does everything I need. Quite straightforward to use, even if you’re not terribly technical. Good support and help when needed.... See more

I had an awful first (and last) experience using Booksy UK. I booked a makeup artist for 10am on Saturday 19th July. Booksy sent me a confirmation email, plus both email and text reminders.... See more

My experience with Booksy been amazing. Recently switched over from square and it offers more service and flexibility than square as a beauty service provider! Boost is also amazing and helps expand c... See more

I started my business a little over two years ago. I was struggling with managing bookings until a client suggested Booksy I am now at over 400 clients because of the convenience and efficiency of man... See more

The app will charge you for boost even when you directly refer your customers to download the app to book your services. Absolutely useless feature booksy has on their system. I tried to claim back my... See more

Not quite sure what happened as it was working fine. But my promotions have recently been automatically disabling, I put them on with the right dates and when I go on the app the next day they’re disa... See more

I use Booksy in my business (Tax Preparation) every day. It is very user friendly for me to input the clients data and also for the client to put in their own data. I like that it sends out a remin... See more

They have the business hours wrong and no means to contact them to address your appointment that you booked through them when the business is actually closed. This is a complete disrespect of people's... See more