Buckley London Reviews 134

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, emphasizing their stylish designs and overall high quality. Consumers appreciate the beautiful jewelry selection, noting that items make lovely gifts due to their excellent presentation and packaging. The fast delivery service and clear communication about orders and delivery details also contribute to a positive experience. People highlight the value and beauty of the jewelry, with many mentioning repeat purchases and satisfaction with both personal treats and gifts for loved ones. While some reviewers noted limitations in the variety of sets and occasional issues with specific items like earrings, the overall sentiment remains highly positive, with many expressing intentions to continue purchasing from the company.

Based on these reviews

Rated 5 out of 5 stars

My wife brought some of your items on a recent cruise & wanted to buy the bracelet to complete the set. Your website was very easy to find & navigate & we found the item & ordered it. Communications a... See more

Company replied

Rated 5 out of 5 stars

My girlfriend really loves your brand. When she traveled to England, she bought some items from Buckley London. She wished she had bought more, but thought it wouldn’t be possible unless she visited E... See more

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Rated 5 out of 5 stars

Great customer service. I needed to return my original purchase. Followed the return process & received an extremely quick response & exchange in time for Christmas. No quibble or queries, would defin... See more

Company replied

Rated 5 out of 5 stars

Haven't purchased from you for sometime. Made a purchase from you this week and everything is just as good as previously, including presentation and the packaging first class and fast delivery. Very... See more

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Rated 5 out of 5 stars

Excellent service. Fast delivery. Very pleased with my jewellery purchase. Gift box the jewellery arrived in was really good. The item was a treat for myself but the jewellery and presentation would h... See more

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Rated 5 out of 5 stars

The Buckley jewellery range is stylish and has something for everyone.The items were both nicely and sustainably packaged.I will be purchasing more items to add to my collection for sure.

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Rated 5 out of 5 stars

My 2nd purchase in 2 weeks, amazing service, 2 to 3 days delivery and free carriage. Just what you want right before Christmas. IanM.

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Rated 4 out of 5 stars

Beautiful jewelery selection and the items I have been given as gifts and items I've bought myself are very pretty. The website is easy to use and deliveries are on time. Items come in Buckley gift bo... See more

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Rated 3 out of 5 stars

The quality of the jewellery has remained the same. the variety however is not as a wide-ranged as before. The options of buying "sets" is now limited and as a frequent buyer for the last 4years... See more

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Rated 5 out of 5 stars

Easy order process. Delivered as promised. Nice jewellery, nicely packaged and fair spend limiy to get free delivery

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Rated 5 out of 5 stars

It was easy to order from the website. Kept informed and delivered in a timely manner. The star’s necklace is exactly like its image and is stunning.

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Rated 5 out of 5 stars

It was easy to order and pay for the item I wanted. Communication about my order and delivery details was very good. My item was delivered on time.

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Rated 5 out of 5 stars

The piece of jewellery is top quality. It arrived well packaged and quickly. The price was also very low compared to others I viewed that were similar.

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Rated 5 out of 5 stars

The jewellery was packaged lovely and really great quality for custom jewellery, will make lovely gifts for my friends birthdays

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Rated 5 out of 5 stars

I had an issue with a gift that was bought for my birthday a few months ago. Sent an enquiry to them, had a response from Elaine first thing the next day who was great and sorted my issue right away!... See more

Rated 4 out of 5 stars

Good service but could be better as delivery time was slow.i ordered bangles from Abbott and Lyon’s at same time it came days before your.

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Rated 5 out of 5 stars

Nice quality product, nicely packaged and received within 3 to 4 days with no carriage cost. Very pleased thank you. IanM.

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Rated 5 out of 5 stars

Collecting early Christmas presents. Made a great start with the Buckley surprise collection.

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Rated 1 out of 5 stars

Beautiful bracelet given from my son first time worn and adjustable chain broke I know they are not expensive but to last few hours was just very disappointing

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Rated 5 out of 5 stars

Beautiful jewellery. Repeat buyer, perfect gifts my friends and family love. 5 stars deserved ✨️ ✨️✨️✨️✨️

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Rated 5 out of 5 stars

They have the best customer service of any business I’ve ever dealt with. And their products are beautiful!

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Rated 5 out of 5 stars

Great product, good prices. Well impressed with the fast shipping as well. Recommended 100%

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Rated 5 out of 5 stars

Stunning earrings and they are a Christmas prezzie for my daughter. She will love them.

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Rated 5 out of 5 stars

Amazing quality jewellery! Bought so many pieces from them. Can’t wait to share with family & friends. Thank you!

Company replied

Rated 5 out of 5 stars

I ordered earrings and rings, which were delivered on time in Buckley gift boxes. They are very pretty.

Rated 5 out of 5 stars

Excellent quality, beautiful gift. Arrived on time.

Company replied


Company details

  1. Jewelry Store
  2. Gift Shop
  3. Jewelry Designer

Written by the company

Redefining costume jewellery since 1989, Buckley London is a British heritage brand, synonymous with craftmanship and timeless design. Where classic style meets modern elegance and with over 30 years of expertise in the trade, Buckley London is today the leading, go-to brand for affordable costume jewellery. Whether you’re searching for the perfect gift, attending a special event, or you’d simply like to elevate your everyday wardrobe, Buckley London offers something for everyone, whatever the occasion.


Contact info

4.8

Excellent

TrustScore 5 out of 5

134 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great products

Great product, good prices. Well impressed with the fast shipping as well. Recommended 100%

January 8, 2026
Buckley London logo

Reply from Buckley London

Thank you so much for your five star review. We really appreciate you taking the time to write it. We are really glad that you like our jewellery and had a positive shopping experience.

Rated 5 out of 5 stars

LOVELY JEWELLERY

The earrings I recently purchased are very much admired by all my friends and family and reasonably priced. Very impressed.

January 6, 2026
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Reply from Buckley London

Thank you so much for taking the time to write us a fabulous five star review. We very much appreciate it and are very happy that your earrings are so well admired

Rated 5 out of 5 stars

Perfect as always

January 5, 2026
Buckley London logo

Reply from Buckley London

Thank you for the five star review Lisa. We are very glad you like your jewellery and love shopping with us

Rated 5 out of 5 stars

Excellent quality

Excellent quality, beautiful gift. Arrived on time.

December 19, 2025
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Reply from Buckley London

Thank you so much for the review Pete. We appreciate you taking the time to write it and are very glad you love the jewellery

Rated 5 out of 5 stars

Excellent

Excellent, service and products. Very happy with my purchase.

December 29, 2025
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Reply from Buckley London

Thank you so much for the five star review Vivian. We are delighted you were so happy with our jewellery and service.

Rated 4 out of 5 stars

Good service but could be better as…

Good service but could be better as delivery time was slow.i ordered bangles from Abbott and Lyon’s at same time it came days before your.

December 29, 2025
Buckley London logo

Reply from Buckley London

Hi John. We are really sorry that you experienced a delay with your delivery over the Christmas period. This is not usually the case and we can only apologise for the inconvenience

Rated 5 out of 5 stars

Superb

Lovely pieces of jewellery and quick delivery 😍

December 31, 2025
Unprompted review
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Reply from Buckley London

Thank you Helen. We really appreciate the five star review and your custom

Rated 5 out of 5 stars

Amazing Service

My 2nd purchase in 2 weeks, amazing service, 2 to 3 days delivery and free carriage. Just what you want right before Christmas. IanM.

December 10, 2025
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Reply from Buckley London

Hi Ian. Thank you so much for the five star review and for being a returning customer.

Rated 5 out of 5 stars

Great customer service

Great customer service. I needed to return my original purchase. Followed the return process & received an extremely quick response & exchange in time for Christmas. No quibble or queries, would definitely purchase from Buckley again.

December 8, 2025
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Reply from Buckley London

Hi Amanda. Thank you for the five star review. I am very glad our team managed to sort out your query so quickly for you

Rated 5 out of 5 stars

Good service and quick delivery.

It was easy to order and pay for the item I wanted. Communication about my order and delivery details was very good. My item was delivered on time.

December 8, 2025
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Reply from Buckley London

Thank you so much for writing this lovely five star review. We are so glad that you enjoyed your experience.

Rated 5 out of 5 stars

Gorgeous jewellery

Quick delivery
Excellent customer service
Gorgeous jewellery

December 1, 2025
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Reply from Buckley London

Hi Lorraine. Thank you so much for taking the time to leave a review. We are absolutely delighted that you enjoy your jewellery.

Rated 5 out of 5 stars

Secret Santa

A lovely necklace I purchased for a secret Santa present good equality and fast delivery thank you very much

November 24, 2025
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Reply from Buckley London

Thank you Lorraine. We are delighted you like your jewellery.

Rated 5 out of 5 stars

Great products

Great products
Great designs

November 18, 2025
Buckley London logo

Reply from Buckley London

Thank you so much for taking the time to write a review. We are very happy that you like your jewellery.

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