Budget Dumpster Reviews 5,950

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. People appreciate the staff for being friendly, helpful, and willing to work towards their goals. Consumers highlight that the company representatives are informative and pleasant to collaborate with, making the entire process easy from start to finish. A lot of reviewers appreciated the communications, the smooth appointment system and the fact that they deliver what they promise, when they promise. However, opinions on service, price, and delivery vary. Some consumers express concerns about additional charges and the dumpster being put in the wrong spot. Others mention issues with the dumpster size, delays, and communication regarding changes or overages. Some reviewers report negative experiences with third-party companies and property damage due to negligence.

Based on these reviews

Rated 3 out of 5 stars

We rented a 30 yd dumpster for 4 days. They incorrectly retrieved it the same day. They promised a full refund when picking it up, then refused to honor it the next day, instead offering a $50 "apol... See more

Company replied

Rated 5 out of 5 stars

Best prices in my area. Least expensive rental rate, with longest rental time and low daily overage rate. Awesome customer service. Very friendly and willing to work toward your goals and needs. I... See more

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Rated 5 out of 5 stars

In addition to having great rates and a smooth appointment system, BD's communications were awesome. They make sure you're informed about what to expect and they deliver what they promise, WHEN they... See more

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Rated 5 out of 5 stars

Austin was absolutely fantastic! He provided all the information we needed while getting quotes and was so pleasant to work with. The entire process, from setup to pickup, was seamless. I highly recom... See more

Company replied

Rated 5 out of 5 stars

Austin did a fantastic job! He was very informative when we were getting quotes and very nice. The competition could take a lesson! Set up and pickup was flawless. I would highly recommend Budget f... See more

Company replied

Rated 5 out of 5 stars

Susan! Susan! You are TRULY AMAZING!!💕 I REALLY APPRECIATE PEOPLE WHO TOTALLY "GET IT" YA KNOW!!! THANKS FOR MAKING THIS SO EASY FOR US FROM START TO FINISH! I WILL MOST DEFINITELY BE REFERRING MY... See more

Company replied

Rated 5 out of 5 stars

This is my second time with Budget Dumpster. I like that i dealt with real people, Lydia was awesome..I could text her phone and ask questions, laugh with her and it felt like a personal caring exp... See more

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Rated 5 out of 5 stars

The agent on the phone (I didn't write down her name!) was so extremely helpful. I called on a Saturday with an emergency needing a dumpster, and she took the extra steps to make phone calls while I w... See more

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Rated 5 out of 5 stars

I am helping my 87 year old mom sell her house, and had a lot of items that needed to be thrown away. I contacted the company and was Helped immediately, had a fast delivery, provided the documents an... See more

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Rated 5 out of 5 stars

I was able to talk with Kerona, she was amazing and very easy to talk to andto go over the terms and the rental agreements of my rolloff dumpster for my home. I would recommend her and your company to... See more

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Rated 5 out of 5 stars

When inquiring about this service I spoke to a helpful, well informed person. Afterwards everything that we were told was on spot. (when the dumpster would arrive , it was put in the correct spot, it... See more

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Rated 5 out of 5 stars

I received excellent, attentive customer service when ordering my dumpster. Tom got my delivery scheduled for the following day, which was extremely convenient. I especially appreciated that I didn’t... See more

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Rated 1 out of 5 stars

If you’re looking for a dumpster company that really doesn’t want your business, look no further! The list of banned materials is longer than a CVS receipt — apparently, they want you to rent a dumpst... See more

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Rated 5 out of 5 stars

Dumpster companies are incredibly frustrating. They will only talk to you on line, or the dumpsters they will rent you are not right for the job. Most frustrating of all is when you need to change som... See more

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Rated 3 out of 5 stars

This was my second experience using Budget Dumpster and will probably be my last. Prices went up on dumpster use - I believe 20%+. Even after telling the representatives I knew I was past my rental p... See more

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Rated 3 out of 5 stars

I ordered and paid for a 15 yard dumpster and was delivered a 12 yard dumpster. After multiple calls showing pictures of the dumpster and tape measured dimensions proving it was a 12 yard size, they... See more

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Rated 1 out of 5 stars

They never dropped off the dumpster and charged a $200 fee for supposedly not being able to get down our 24-foot wide road, after they told us they would send someone to assess the drop site prior to... See more

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Rated 5 out of 5 stars

They got me the dumpster with one day's notice. I couldn't order it until my customer gave me a deposit. They stepped up and got me the dumpster on time. There was an access problem with pickup, bu... See more

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Rated 1 out of 5 stars

Was charged $195 dollars due to a car being parked in driveway. No notice as to when driver was arriving. Operating hours listed as 8am-6pm. Driver showed up at 7:45 am. Was told I would be charge... See more

Company replied

Rated 1 out of 5 stars

I placed an order on April 24 and requested the dumpster to be removed on April 29. On that day, I received an email confirming it would be removed the same day. However, the dumpster was not removed... See more

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Rated 1 out of 5 stars

I was 10 minutes late getting outside for my dumpster delivery. Totally my fault. Beware there is a $195 missed delivery charge. I cancelled the dumpster. $195 seems a bit excessive. I'd have paid $50... See more

Company replied

Rated 1 out of 5 stars

I ended up ordering 5 dumpsters from this company. The first few the service was great then they stopped wanting to pick them up daily. It started being 3 days out which held up a major construction j... See more

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Rated 2 out of 5 stars

I ordered a dumpster to be delivered on August 22nd which was a Friday. I got a confirmation text the day before confirming the delivery. They said they can't give a ETA so I waited until 5:30 and sti... See more

Company replied

Rated 1 out of 5 stars

Be careful of this company as they are fraudulent. I was charged over $400 in overages when I only put lightweight materials in the dumpster. This company is a scam. Document everything you put in... See more

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Rated 1 out of 5 stars

The dumpster was not put where I had asked for it to be put not even close it was put just right in front of the driveway blocking the driveway blocking the vehicles from getting out the ones that wer... See more

Rated 3 out of 5 stars

The dumpster arrived within the 12 hour delivery window; however, the pick-up takes days to get accomplished. I got a 15-yarder for what was a reasonable price + $60 additional for a street perm... See more

Company replied

Rated 5 out of 5 stars

Had a great experience with budget dumpster. I did a lot of checking with other companies and they had the best price. They delivered when they said they would. The pickup was easy to schedule onli... See more

Company replied

Rated 1 out of 5 stars

Where do I start.. I spoke with a representative of the company, ben I believe. He gave us a quote and told us, if you needed it longer, just let him know, it wouldn't be a problem and not an a... See more

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Rated 1 out of 5 stars

I specifically chose this company because they guaranteed Saturday delivery — which was crucial for my project timeline. Unfortunately, Saturday came and went with no dumpster. Sunday? Still nothin... See more

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Rated 1 out of 5 stars

I was holding the spot on the street for the dumpster to arrive; however once they arrived they didnt even bother to contact me to let me know they were here. They just saw my car infront, and just... See more

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Rated 2 out of 5 stars

I ordered the dumpster for clearing out my mother's home for sale. I told them I lived out of town and that helpers were clearing the house. the customer service was good. However, I requested... See more

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Rated 5 out of 5 stars

My experience was amazing! I had never ordered a dumpster before. All my questions were answered and everything went smoothly. Special Thank You to Scott who helped me with my order.

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Rated 1 out of 5 stars

This is the second time we've used this company. The first time there was no issue. This time they claim they came out, but couldn't deliver it. There was no explanation given and there is nothing... See more

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Rated 1 out of 5 stars

Absolutely the worst experience I’ve ever had with a company. I would strongly advise anyone considering Budget Dumpster to think twice before doing business with them. First of all, these people... See more

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Rated 5 out of 5 stars

Budget Dumpster made a hard task easy. So helpful helping me decide how big my dumpster should be and what I could and could not put in it. The price was reasonable. The delivery and pickup was exactl... See more

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Rated 5 out of 5 stars

I have recently rented 4 dumpsters and have been very satisfied with the service I received each time. What I like most is I can actually talk to a person who I can understand!

Company replied

Rated 1 out of 5 stars

I just called. Budget dumpster for a quote. Very nice woman answered all my questions until we got to the end of the call when I told her that I’d have to call back and that she didn’t need to text m... See more

Company replied

Rated 5 out of 5 stars

Elysia was super helpful setting up my rental. Courteous, helpful, friendly. The txt capability worked great. Very easy and simple. Great experience!

Company replied


Company details

  1. Waste Management Service
  2. Debris Removal Service

About Budget Dumpster

Written by the company

Affordable dumpster rentals. Service you can depend on. That’s the Budget Dumpster promise. Since 2009, Budget Dumpster has delivered over 1 million dumpsters to customers in more than 4,000 cities across the US. We specialize in affordable, convenient roll off dumpster rentals that help do-it-yourselfers across the country get their jobs done. Whether you’re renovating a kitchen, cleaning out a garage, or tearing that fixer-upper down to the studs, we provide a personalized, hassle-free dumpster rental experience from start to finish.
What’s different about working with Budget Dumpster?
First and foremost, we provide transparent, upfront pricing. When we give you a quote, that number includes the cost of the dumpster, your rental period, plus pickup and delivery in one flat rate. This makes it easy for you to plan your budget from the start.

Affordable Dumpster Rentals
Budget Dumpster provides a hassle-free dumpster rental experience. That starts with affordable, transparent flat rate pricing. Your quote from us always includes the cost of your dumpster rental period plus delivery and pickup. No hidden fees, ever.

See How Our Pricing Works

In addition to our affordable flat rate pricing, we also offer personalized service from our team of dumpster rental experts. If you’re not sure which dumpster to rent, we’re here to help. We’ll ask you about your project, the size of the job, and what you’re throwing away. With all that info in mind, we’ll give you an expert recommendation on the right dumpster for your unique project.

Find the Right Dumpster Size

The dumpster you need, when you need it, from a team you can trust. From helping you select a dumpster to walking you through delivery and pickup, the Budget Dumpster team is here with you every step of the way. Whether your waste disposal needs are residential, commercial, or construction-related, we have a dumpster and a rental period that fits! Get in touch with our team to schedule your dumpster rental, or check us out online to learn more about our convenient service and affordable rates.

Dumpster Rental 101

Ready To Order?

Order Now

Budget Dumpster is a brand owned and operated by Dumpsters.com, a waste management company based in Westlake, OH.

Budget Dumpster

Written by the company

Why choose Budget Dumpster?
At Budget Dumpster, we roll up our sleeves right along with our customers. We make the dumpster rental process simple, convenient and budget-friendly to help keep your cleanup on track.
Find the Right Fit
We’ve rented over 1 million dumpsters. Our team of experts has the experience to set you up with the right dumpster for your job in just minutes. Never wonder which dumpster is best for your project. Just get in touch!
Schedule with Ease
Whatever you’re working on, we’re here to make your cleanup easier. Order your dumpster online, or give us a call for a personalized dumpster rental experience. And when your job is complete, simply schedule pickup online in just a few clicks.
Still have questions?
We’ve got answers. Give our team of experts a call at 1-855-200-4889 or learn more about renting a roll off dumpster using our Dumpster Rental 101 Guide.
Ready to order?

Affordable Dumpster Rentals

Service You Can Depend On

Service You Can Depend On
Keep your cleanup on track. Budget Dumpster makes renting a dumpster simple, convenient, and budget-friendly.

Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
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1-star

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Don't miss the delivery!

I was 10 minutes late getting outside for my dumpster delivery. Totally my fault. Beware there is a $195 missed delivery charge. I cancelled the dumpster. $195 seems a bit excessive. I'd have paid $50 but I'm not into a company that gouges! Good luck!

January 9, 2026
Unprompted review
Budget Dumpster logo

Reply from Budget Dumpster

We appreciate your feedback, Jon. We understand your concerns about the missed delivery charge and strive to maintain transparency in our policies. Your input is valuable, and we are always looking for ways to improve our customer experience. Thank you for sharing your thoughts with us.

Rated 5 out of 5 stars

Best experience

These people are really nice,helpful,really trying to help.
I strongly recommended this company.

December 29, 2025
Budget Dumpster logo

Reply from Budget Dumpster

Thank you, Miroflav! We appreciate your kind words and are thrilled to hear that our team was able to assist you. Your recommendation means a lot to us, and we’re here if you ever need help in the future!

Rated 1 out of 5 stars

The dumpster was not put where I had…

The dumpster was not put where I had asked for it to be put not even close it was put just right in front of the driveway blocking the driveway blocking the vehicles from getting out the ones that were there I made sure that everything was cleared and easily accessible to put it where I asked for it to be put not two vehicles are blocked in and the door was blocked as well. Is there anyway to get this fix have it moved to where I asked for it to be put

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

Had a great experience with budget…

Had a great experience with budget dumpster. I did a lot of checking with other companies and they had the best price. They delivered when they said they would. The pickup was easy to schedule online and they were able to pick up the next business day.

December 14, 2025
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Reply from Budget Dumpster

Thank you for sharing your positive experience, Donna! We're thrilled to hear that our pricing and service met your expectations!

Rated 5 out of 5 stars

Excellent Customer Relations

Very easy to order. Customer service is top notch. Highly recommend their services.

December 13, 2025
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Reply from Budget Dumpster

Thanks for the fantastic review, James! We're thrilled to hear that you found our ordering process easy and our customer service exemplary!

Rated 5 out of 5 stars

My experience was amazing

My experience was amazing! I had never ordered a dumpster before. All my questions were answered and everything went smoothly. Special Thank You to Scott who helped me with my order.

December 11, 2025
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Reply from Budget Dumpster

We're thrilled to hear that you chose us for your first dumpster rental and that Scott provided an amazing experience.

Rated 2 out of 5 stars
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Reply from Budget Dumpster

Thanks for your feedback, Don. Our records indicate that the dumpster was removed as scheduled and the resulting fees cover the period of time the rental exceeded the pre-purchased period. A manager on our team has been in contact to work to address your concerns and we ask that you work with them with any additional questions.

Rated 5 out of 5 stars

Austin was absolutely fantastic

Austin was absolutely fantastic! He provided all the information we needed while getting quotes and was so pleasant to work with. The entire process, from setup to pickup, was seamless. I highly recommend Budget; the competition has a lot to learn from their service!

September 17, 2025
Unprompted review
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Reply from Budget Dumpster

Ronald, Our team works really hard to provide a great experience and we are glad to hear Austin took care of you!

Rated 5 out of 5 stars

I was able to talk with Kerona

I was able to talk with Kerona, she was amazing and very easy to talk to andto go over the terms and the rental agreements of my rolloff dumpster for my home. I would recommend her and your company to anybody that asked me for this type of service. Thank you so much.

November 19, 2025
Unprompted review
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Reply from Budget Dumpster

Thank you, Alan! We're thrilled to hear about your positive experience with Kerona. Our team strives to provide excellent service, and your recommendation means a lot to us.

Rated 2 out of 5 stars

I wouldn't recommend this business

I wouldn't recommend this business. Their scheduled delivery and pick-up times are completely unreliable and they are more focused on fee than service

November 18, 2025
Unprompted review
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Reply from Budget Dumpster

Vohn, Our communication is clear that the pickup of the dumpster must be scheduled prior to the end of the rental period. In this instance, the last day of the rental was the 17th and removal was completed as scheduled on the 18th, resulting in the one day extension fee.

Rated 1 out of 5 stars

I was holding the spot on the street…

I was holding the spot on the street for the dumpster to arrive; however once they arrived they didnt even bother to contact me to let me know they were here. They just saw my car infront, and just left. I was charged $200 for their time. what a scam. i cost them no time to simply call and say they've arrived. in the end this company will lose money and a customer for something so petty. i still need the service but will not be using this company.

November 4, 2025
Unprompted review
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Reply from Budget Dumpster

We’re sorry to hear about your experience, Alicia. Communication is essential to us, and we regret that we fell short. A member of our team has reached out to address your concerns.

Rated 5 out of 5 stars

Excellent service!

I have recently rented 4 dumpsters and have been very satisfied with the service I received each time. What I like most is I can actually talk to a person who I can understand!

October 29, 2025
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Reply from Budget Dumpster

Thank you, Debbie! We're thrilled to hear that you’ve had such a positive experience with our service and appreciate the personal touch. Your satisfaction is our priority, and we’re here to help whenever you need us!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
Delivery of dumpster was on time and places with care.

October 20, 2025
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Reply from Budget Dumpster

Thank you, Sharon! Your feedback means a lot to us, and we appreciate you taking the time to share it!

Rated 5 out of 5 stars

Susan

Susan! Susan! You are TRULY AMAZING!!💕
I REALLY APPRECIATE PEOPLE WHO TOTALLY "GET IT" YA KNOW!!! THANKS FOR MAKING THIS SO EASY FOR US FROM START TO FINISH! I WILL MOST DEFINITELY BE REFERRING MY CLIENTS, FAMILY AND FRIENDS TO BUDGET DUMPSTER !!☺️

October 9, 2025
Unprompted review
Budget Dumpster logo

Reply from Budget Dumpster

Wow Celia! We're so proud to get this geat feedback about Susan and that she earned your refferals! Thanks for the shout-out, we can't wait to share with her!

Rated 5 out of 5 stars

Customer service

Customer service. Affordable. Delivery and pick up when requested. I was made to feel, that my business was important. Thank you.

October 6, 2025
Budget Dumpster logo

Reply from Budget Dumpster

Thank you, Monte! We sincerely value you choosing us and are glad to hear you had a positive experience!

Rated 5 out of 5 stars

Budget Dumpster made a hard task easy

Budget Dumpster made a hard task easy. So helpful helping me decide how big my dumpster should be and what I could and could not put in it. The price was reasonable. The delivery and pickup was exactly as they said it would be. I highly recommend them!!

October 6, 2025
Budget Dumpster logo

Reply from Budget Dumpster

Kim, We're glad to hear that we could make your dumpster rental experience easy and straightforward!

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