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Carplus Reviews 3,259

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the staff for their friendly and professional approach, highlighting their helpfulness throughout the entire car finance process. People appreciate the team's commitment to providing outstanding support, with many reviewers specifically mentioning individual staff members who went above and beyond to ensure a smooth and stress-free experience. Customers express high satisfaction with the overall service and user experience. The process is often described as simple, efficient, and well-explained, with staff members taking the time to understand individual needs and provide tailored solutions. Reviewers also commend the product, noting that they were able to find the perfect car within their budget, thanks to the company's diligent approach.

Based on these reviews

Rated 5 out of 5 stars

The whole procedure from acceptance to picking up my new car was straight forward. I was kept upto speed on every step of the process and John was efficient and polite throughout. I actually went to t... See more

Rated 5 out of 5 stars

I dealt with Marco, who was incredibly professional throughout the process. He went above and beyond to help me secure the car I wanted, even when I encountered some challenges with part exchanging my... See more

Rated 5 out of 5 stars

Fantastic company with friendly staff Mr Tony helped me lots of time to get my application done in my busy work schedule I am fully satisfied from carplus & their services 100% recommend

Rated 5 out of 5 stars

Ive had a very positive experience from carplus. Infact if there were 10stars I would give them ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Kept updated nothings too much trouble my account manager Taner has been just fab... See more

Rated 5 out of 5 stars

Just wanted to say great experience with Carplus and a special thankyou to Fezan who was my account manager. We had an issue with the car I was sourcing from a garage and so Fezan managed to jump... See more

Rated 5 out of 5 stars

With my credit rating in the 300’s I wasn’t expecting any success in getting finance for a van, after a Google search I found CarPlus and filled out the online form. Received an email saying the appli... See more

Rated 5 out of 5 stars

Shaan was very helpful and actually found me the perfect car after looking myself and not quite finding what I wanted. I have the car now and have fell in love with it! He was brilliant.. gave me time... See more

Rated 5 out of 5 stars

Super simple, amazing customer service. Azim was brilliant helping me find the perfect vehicle, when the one I first found wasn’t available anymore he was able to send me 3 further cars which were bet... See more

Rated 5 out of 5 stars

Freddie the staff who helped me although out to make this vehicle a reality for us.He is very professional, supportive ,understanding and non judgemental with our circumstances. He explained very wel... See more

Rated 5 out of 5 stars

Great Customer Experience. Freddie my case manager helped a lot. Explained the processes very well. Kept me up to date with every detail of the process from start to finish. Dealt with the finance si... See more

Rated 5 out of 5 stars

I had a great experience with Eddy from Carplus. He was very friendly, professional, and took the time to assist me through every step of buying my car. His support made the process easy and enjoyable... See more

Rated 5 out of 5 stars

I highly recommended Elay krkt from carplus of helping me find a car, she was very patient & pleasant & understanding with me as this was the first time dealing with car finance, Elay explained every... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ 5-Star Review I’ve had an absolutely amazing experience with Car Plus! From start to finish, their customer service has been outstanding. The team is friendly, professional, and genuin... See more

Rated 5 out of 5 stars

It was great to work with Kara who provided me my dream car within one day, it was amazing to comminute with her, everything explained clearly and done on time.s She patiently remained with me and an... See more

Rated 5 out of 5 stars

Got contacted by castro ohonba from Carplus finance after making an enquiry online. I had a quick response and since speaking with him, he has gone above & beyond and has been so attentive. Cannot th... See more

Rated 5 out of 5 stars

I honestly can’t praise Car Plus enough, especially Cengiz, who made the entire process smooth, quick and completely stress-free. I applied for car finance on a whim, never thinking I’d actually be... See more

Rated 5 out of 5 stars

I came to Car Plus looking to a new car and Freddie made the whole experience amazing. He found me a great deal with good finance options, and the process was really quick and easy. There was absolute... See more

Rated 4 out of 5 stars

Can't fault this company. They really paid attention to every detail of what I needed and were patient with me. Even when the car dealer was not forthcoming they found another car for me within the di... See more

Rated 5 out of 5 stars

Bought a car with Carplus and the whole process was amazing. Had dealt with other companies who specialise in bad credit and try to flog crappy bangers for insane amounts. I loved the fact that I got... See more

Rated 5 out of 5 stars

Carplus is a reliable company with competent staffs. But, I will always recommend Mohammed Rhoden because of his positive attitude to work and an excellent customer service. He is patient, polite an... See more

Rated 5 out of 5 stars

Mason my account manager helped me through every single step with ease from searching for cars, contacting dealerships helping with finance. A really great stress free experience, would highly recom... See more

Rated 1 out of 5 stars

0 STARS IF I COULD I Genuinely feel like I dodged a bullet by not using this company for car finance. Spoke to customer service one person in particular calls himself Zubair Ahmad he was extremely... See more

Rated 5 out of 5 stars

I had trouble looking for car finance, but then I came across Carplus and was dealt by a very fine gentleman, Patrick. He explained everything very clearly to me that I understood everything and guide... See more

Rated 5 out of 5 stars

After my initial enquiry online, I had call from Said, I cannot praise him enough on his Professional approach, but at the same time found him to be friendly and put myself at ease very quickly. Super... See more

Rated 5 out of 5 stars

Excellent! Oscar Markovic helped me and my wife find a car within a very tight budget and found an amazing deal for the car we wanted. He made the whole experience worth it as he made sure we were ha... See more

Rated 5 out of 5 stars

I had a great experience with Fezan at Carplus. From start to finish, he was professional, friendly, and really helpful. He took the time to understand what I was looking for and made the whole proce... See more

Rated 5 out of 5 stars

Adil went above and beyond helping get the car I wanted. This is my second time taking out car finance through CarPlus as I needed to replace my old car as it was written off following quite a b... See more

Rated 5 out of 5 stars

These guys are amazing, having been turned down by various other car finance companies I gave up all hope of getting finance then I tried carplus and I glad I did from start to finish top notch serv... See more

Rated 5 out of 5 stars

Rated 5 out of 5 stars Steven Burns helped me through my car finance process promptly. I was very happy with all his help and communication efficiently! Always there to give answers to all questions... See more

Rated 5 out of 5 stars

A huge thank you to Monwar at Carplus who made the whole process an absolute breeze. From start to finish his professionalism shined. Monwar's clear commitment to ensuring his customers are well inf... See more

Rated 5 out of 5 stars

I got a new BMW with the help of Ben. Honestly I can’t say enough good things about Ben, he was so helpful during the process and managed to arrange pretty much everything for me. I was even offered a... See more

Rated 5 out of 5 stars

What made my experience good ? Well Zac was just purely exceptional, Helped me in Every way possible, questions I would asked, Finding the best the deal to suit me and lastly find me car that was matc... See more

Rated 5 out of 5 stars

I don't usually leave reviews but Adrian has genuinely made me feel like a valued customer. He's been very patient whilst I found the exact vehicle I wanted and has gone over and above every time I've... See more

Rated 5 out of 5 stars

Freddie at Carplus has been very efficient, professional and friendly. The finance side of things have been very easy to sort hence sorting it quickly and again very efficiently. We are very pleased... See more

Rated 5 out of 5 stars

Outstanding service. Cannot believe the ease of the process and how great the service was. Marco was absolutely incredible in supporting me purchase my new car and I can’t thank him enough! I felt so... See more

Rated 5 out of 5 stars

What can I say but excellent service all round Ben and Jordan. Jordan for pushing as I was getting rained on I appreciate it guys well done definitely know what they are doing. Ben definitely goes ab... See more

Rated 5 out of 5 stars

I had a really great experience, Daniel Oraegbuna did everything and more to help me find the right car. It definitely wasn’t easy but he never stopped helping. Thank you so much!

Rated 5 out of 5 stars

I contacted Carplus to help me arrange my car finance. Russell was extremely pleasant and helpful throughout and made contact with the dealership to ensure a smooth end to end process with zero fuss... See more

Rated 5 out of 5 stars

Rated 5 out of 5 stars Carplus is a reliable company Carplus is a reliable company with competent staffs. But, I will always recommend Mohammed Rhoden because of his positive attitude to work a... See more


Company details

  1. Car Finance and Loan Company

Written by the company

At Carplus we make it our goal to compare and provide cost-effective car finance for customers looking to buy a car, no matter what their circumstances are. We offer the best service and low rates starting from 9.9% APR. We offer car finance with same day approval. With high approval rates, Carplus offers bespoke approach to each applicant and 97% of the customers would use us again. We have a wide range for finance options – from £2,000 to £50,000, so that you can afford to purchase any vehicle from any dealer. Get an instant decision on your car finance now.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Freddie was amazing

Freddie was amazing, he was so nice to talk too and made me feel really at ease with the whole process and I felt very supported by him. I would highly recommend

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

Worse experience ive ever had

Worse experience ive ever had. Stuck me with a dodgey dealer. Selling dodgey cars with issues. After calling and emailing non stop. Theyve tried to slip out of all the issues consantly with the vehicle. Thwy sell you wareanty with thw finance. And yet they couldnt even be bothered to activate it staff. Are very rude. Customer service. Useless going to trading standards as the car has had no end of problems. Lied that the vehicle was in drivable condition and fresh service. Cost me 1000 in repaurs so far. Still needs a service. Still all lights on dash. Im now getting ignored. And coz its finance. Im legally oblidged tp pay for the vehiclee. Which btw im paying 14000 for a 7k car

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

They help me to find Car finance with…

They help me to find Car finance with Provisional license and i am very happy for that. And specially i am thankful Mr. Alen, he helped me alot throughout. And help me to find best Car. Very supportive and Humble guy.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

I had a really great experience

I had a really great experience, Daniel Oraegbuna did everything and more to help me find the right car. It definitely wasn’t easy but he never stopped helping. Thank you so much!

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Just wanted to say great experience…

Just wanted to say great experience with Carplus and a special thankyou to Fezan who was my account manager.

We had an issue with the car I was sourcing from a garage and so Fezan managed to jump through hoops to arrange a new deal with a different dealership for us.

Great service and very professional, would highly recommend.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional!

I dealt with Marco, who was incredibly professional throughout the process. He went above and beyond to help me secure the car I wanted, even when I encountered some challenges with part exchanging my car. I really appreciated that he was not pushy at all.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Kam was an absolute legend to deal…

Kam was an absolute legend to deal with, he helped get me a car that I thought I wouldn’t be able to get and was extremely patient and explained everything throughly. I’m so so happy and so glad he got me a deal. 5 stars all day long

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great!

I would recommend this company because they look after their customer and help them get the car they want no matter how long it takes. They're always there to help you and are very reliable.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

From start to finish, our experience with this financial institution has been nothing short of excellent.

I would like to leave this review on behalf of my wife.

From start to finish, our experience with this financial institution has been nothing short of excellent. The professionalism, transparency, and genuine care shown throughout the process made us feel confident and well supported at every stage.

All questions were answered clearly and promptly, and the guidance provided was both reassuring and highly knowledgeable. It is rare to come across a financial organisation that combines efficiency with such a personal and respectful approach.

We would wholeheartedly recommend their services to anyone looking for a trustworthy and reliable financial partner.

Thank you for the outstanding service.

January 27, 2026
Unprompted review

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