Case24 Reviews 2,606

The case is fantastic. Took my picture and made a very nice iPad case, my wife was thrilled with it. My only downside was delays in delivery and rather poor communication on what was happening.

Although there was considerable delay, the end-product is excellent and worth waiting for. This replaces my earlier (negative) report when I feared that I would never see an end-product, but Case24 de... See more

Shipping way delayed, but the quality was pleasant. feels nice, doesnt seem to scratch off, and is a clear image. Customer service responds within a day or two.

I actually cannot fault this site. Due to being a clumsy so and so, I have been prone to dropping my phone so, for the past 3 years, I have been buying the heavy duty case (which really does insul... See more

Was nervous about buying from here, but many reviews from other sites had positive opinions and gave it a go. The delivery date of 7-10 business days is accurate, so if you’re ordering late, keep that... See more

The case is everything described on Case24 website well made heavy duty Impact Case. Design picture i choose was nicely printed colour's vibrant. Customer Service excellent. Shipping to Canada... See more

The printing of the custom phone case is beautiful and true to the color of the image I submitted. I purchased the phone case with the brackets in it, and a cross-body black strap, so that I can effor... See more

The site was easy to order from. The case options looked good. My credit card was charged immediately however they did not deliver the case on time. I'm still waiting past their maximum delivery ti... See more

Avoid this company as they partner with Evri in the UK. 3 weeks and counting, no movement in tracking from Evri. No idea if the product is any good. Little hope of seeing it soon. Unfortunately it... See more

Excellent product, but I would not have bought it had I known EVRI were to deliver it. It was ordered on 3rd August, completed on 7th, and delivery took seven days, I could have walked there!

I ordered two cases, the first took ages to arrive, the second was delayed due to production issuses and still has not arrived. I also got the screen protector, which for the one I have is too small a... See more

Print is perfect, feels like a good quality, sturdy case. Button holes feel perfect. Mag safe works great. Arrived in a reasonable timeframe. No issues

Quality is always consistent. The custom prints look great and last a very long time. Just bought a second case after having my old one for about 3-4 years and honestly, I could still get some mileage... See more

Easy to use website and quality of case surprised us. It’s my 2nd time ordering a personalised case and only because my husband changed his phone. Recommend Case24 for personalised phone cases.

It's a very nice case, very happy with the end product. Just a shame they use Evri as the delivery company as they are utterly useless, would rather pay a little more and use someone else.

Shipping was very slow, taking over two weeks to reach me in the UK. Materials used feel cheap and not of the best quality. Printing is not finished well, with gaps in the ink. Dirty, sticky fing... See more

Second review… same order. March 15 order. Supposed to be 7-10 day delivery. April 5, they said last week it was “shipped” by which they mean they’ve “created a shipping label”… still not even shi... See more

Continually no tracking information. Reached out via contact form - no response!!! Reached out again via contact form, Facebook and email… and having seen these 1* reviews from Uk I wish I saw b... See more

I was custom photo on my mobile Samsung S25 Ultra case last week 14th Feb, 1 week later still no coming, I checked Evri tracking still stuck in 'We've collected your parcel' 12:32 - Sat Feb 15 f... See more

Orders processed and ready to ship within 2-4 days...LIES! Delivery time in 7-10 business days is another lie. No updates or tracking info have been given. Hell, even the massive scammer that is Stuar... See more

Terrible service, placed an order for a phone case. The order confirmation stated that the items would be shipped within 2-4 days, but it's now been 8 business days and still hasn't been sent. When... See more

I ordered a clear phone case with various colour options on the strap and links. Unfortunately I somehow ordered the wrong phone size. Case 24 have stated that as I choose the colours they consider th... See more

Ordered a case last month specifically because they offer "most orders will be produced and delivered within 7-10 business days, via Australia Post" and it's been weeks with no update. Tracking info... See more

Untrue delivery info. 5-10 days. Its been 15 days and 0 communication. When trying to use the online form to chase up it directs you to Evri where there's no update at all. So you are going in circles... See more

After repeated attempts to contact you through email, which has gone unanswered, I still have not received this case or any info about it. I need a working tracking number for order # 277610525 that a... See more

Bought a phone case for my Pixel9a, I wanted a design I couldn't find online so I made one myself and ordered it from Case24. So far, it's been complete radio silence on the progress of the delivery.... See more

I order a case July 28 for my son's birthday, I sent a order number back and still waiting after it said it was shipped again. I like to know where the hell it is or want a refund. Kathleen Pereira... See more

I wish I had read these reviews before ordering. I ordered a phone case on 7th Feb and was told on 13th Feb it was shipped. It is now the 24th and the tracking has been saying “in transit” for days -... See more

Well.. no comments on quality, but ordered cases (4) nine days ago - website says “delivery 7-10 business days”. Nine days later, order still being processed. (Foot tapping)

Bought a custom IPad case for my dad’s birthday. The picture on the website showed a clear images and it all looked good. When mine arrived it was clear it was cheap material which was awful but also... See more

I ordered a phone case with the expectation I would have it in 7-10 business days (as advertised). I paid more for it from Case24 than from other sites as I thought it was going to be coming from Can... See more

Item was out of stock when I placed the order. Was not informed about this until I got in touch a week later to see where my case was. Then told the item was being dispatched on a certain... See more

OMG! What is it that I paid for. Im shocked to say the least. I want my money back, even a nursery kid can do this job. So the long awaited airpod pro2 case for my fiance 's birthday arrived t... See more

Hi. Can you please stop ignoring me and respond. I've emailed you twice and still have no reply. I was patiently waiting for my case but few days ago I've requested a refund. Its been exactly 2 weeks... See more

Easy to deal with and managed to create a great looking case despite a relatively low res image. Very happy with the result. Hope the image is scratch resistant.

I ordered AirPods Pro 2 with our photo for my fiancé birthday present. I ordered this on 29 Jan 2025 and was hoping to get this before 2 weeks. I am disappointed to say the least that I was told it... See more