CashForCars.com Reviews 8,711

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its simplicity and ease of use. Consumers also appreciate the politeness and professionalism of the staff they interacted with. The user experience is frequently described as easy, simple, and painless, contributing to overall satisfaction. People highlight amazing communication at every step, from the beginning to after the completion of the service. Consumers appreciate the human approach and genuine commitment to providing undeniable support. While opinions on pricing and customer service are more varied, the prevailing sentiment remains positive, with many reviewers recommending the company for a quick and hassle-free experience.

Based on these reviews

Rated 4 out of 5 stars

Setting up this transaction was simply and easy and the offer was higher than several other companies I reached out to. There was an issue at pickup with the offered price. Cash For Cars followed up... See more

Rated 4 out of 5 stars

The overall experience easy, simple, and painless. I completed an inquiry online, and someone called me within minutes. Everyone I spoke to was was very polite and professional. I got an offer better... See more

Company replied

Rated 4 out of 5 stars

Cash for Cars made selling my totaled vehicle simple and stress-free. Communication was prompt, customer service was helpful, and their offer felt fair. The only challenge was scheduling pickup with t... See more

Company replied

Rated 4 out of 5 stars

We greatly appreciated that a live person answered the phone & spoke proper English. The CSR were timely with their emails, sent items when they said they would. Some of their internal notes regardi... See more

Company replied

Rated 5 out of 5 stars

You made it easy and quick. We tried Carvana and they offered significantly less and required more documentation. We had a clean title, no lien holder on it and they were requesting a lien release fro... See more

Rated 5 out of 5 stars

We appreciated the friendly customer service, quick turnaround for pick up time, knowledge of how to handle the whole process (title info and schedule pick up date), and the follow-ups with making sur... See more

Rated 5 out of 5 stars

Honestly CashForCars took a terrible situation and turned it around for me. I’m truly surprised by their human approach and genuine commitment to provide undeniable customer support. Amazing communica... See more

Rated 5 out of 5 stars

So I couldn’t sell my car through Carvana because the registration had just expired. Rather than renew and also get the required smog check I decided to call cashforcars. I called at 8:30am and got my... See more

Rated 5 out of 5 stars

While the process is not perfectly smooth, it was spot on. What was promised was delivered moneywise. A big issue is CashForCars and all the yards involved in the program. CFC needs to get a map of ea... See more

Rated 5 out of 5 stars

David Kola made this experience extremely pleasant. He was very helpful, knowledgeable and helped me through the entire process. Jason from Ricketts towing was also very pleasant to deal with. He c... See more

Company replied

Rated 5 out of 5 stars

Best offer received for wrecked vehicle. Great system. Receive offer, send pics, title review and schedule free pick up. Straightforward ands honest. Check from a reputable bank. Plus used services a... See more

Company replied

Rated 1 out of 5 stars

First person was wonderful and professional on the phone BUT after he transferred me to the more info person, everything was awful. Clearly did not know what to say other than his prompt cards. Had to... See more

Rated 5 out of 5 stars

Omar was helpful, knowledgeable of the process and willing to answer all and any questions or concerns. Process was quick and easy!! Agreed check in hand received upon tow away. Would highly recommend... See more

Rated 5 out of 5 stars

The experience with Cash for Cars was efficient, friendly, and "no fuss." After having completed the information online (their website), we received a call from a CFC representative. They walked us... See more

Rated 5 out of 5 stars

I highly recommend CashForCars if you want to get the best offer for your old vehicle. After receiving a lowball offer from another company, I requested a quote from them. Within two hours, I had my c... See more

Rated 5 out of 5 stars

Everyone I communicated with was extremely helpful with letting me know what I needed to do. Their facility is shockingly clean, and the employees are super nice. The quote was immediate and very fair... See more

Rated 5 out of 5 stars

So quick and easy! Entire process took 2 days! No hassel no questions! Cannot believe how pleasant and courteous everyone involved was! Great results and would HIGHLY recommend to everyone intere... See more

Rated 5 out of 5 stars

I am pleased with Cash For Cars. I was leery at first, with taking a picture of my title and sending it. However, the process was so effortless and my tow truck driver was so patient and accommodating... See more

Company replied

Rated 5 out of 5 stars

"I went into this process with a lot of doubt. Selling our 2015 Infiniti QX60 to a 'cash for cars' company felt like a leap of faith. But the entire experience, from the online quote to the car being... See more

Rated 5 out of 5 stars

I recently sold my car and had a fantastic experience with CashforCars, who offered me $5,000—significantly better than the $3,000 that Carbrain proposed. The process was straightforward and str... See more

Rated 1 out of 5 stars

Prices offer you a decent price (£310) within 5 min, within a few days will ring you try find fault with a scrap car (mine had little but a damaged wire, pretty good condition for a car getting scra... See more

Rated 2 out of 5 stars

Extremely hard to do business with. Wants everything done through a mobile phone. My best way to communicate is through e-mail. Constant asking the same questions over days. Always calling be back fro... See more

Rated 1 out of 5 stars

Two different vendors failed to show up at appointment times, and a manager at Cash For Cars defended them. She then expected me to sit in a parking lot (while she was obviously at home with her dog b... See more

Rated 2 out of 5 stars

Way too much back and forth! They rejected my notarized MS State provided POA letter and accepted a hand written letter of Affiliation instead (go figure). I feel like I was low balled. By the time th... See more

Rated 1 out of 5 stars

Was given multiple phone numbers for replying. I lost count after 10! Never had a clear idea of whom I was dealing with or what country. Asked to mail documents to address, however NO address give... See more

Rated 2 out of 5 stars

I would get multiple calls a day from different people during the whole process Some of the operators were borderline rude. Especially when I had a hard time understanding them due to their accent.... See more

Rated 2 out of 5 stars

I provided all the documentation and information they asked for. Every time I thought we could move forward they realized they needed another document. It prolonged the process for 4 days. My car was... See more

Rated 1 out of 5 stars

While the website was easy to use and the scheduling process was handled professionally, the pick up was very disappointing. The tow driver called 3 hours before our scheduled appointment to come and... See more

Rated 3 out of 5 stars

I liked the ease of using their process to sell my vehicle, most of it was okay. However, they offered me a higher price offer originally & confirmed it again afterwards, a couple of weeks later. The... See more

Rated 3 out of 5 stars

Kind of disorganized. We came to the location to drop off and the receptionist said I needed to call to set up the process and they couldn't do it in person, and gave me a bad phone number to sign u... See more

Rated 4 out of 5 stars

This is a convenient way to sell a car, particularly if it has problems. Our car was great in terms of body, but it needed a new engine. Maybe they'll junk it out or sell it to someone who can rebui... See more

Company replied

Rated 2 out of 5 stars

Could not understand the call center people, Poor speaking immigrant people, that talk fast and have to see every piece of paperwork you have on the car. Talked to 10 different people and have to repe... See more

Rated 3 out of 5 stars

The driver sent to pick up vehicle called ahead (good!) but was unable to speak English (not great for communicating with me). The representative I spoke with initially didn’t mention that (I blame th... See more

Company replied

Rated 5 out of 5 stars

I already wrote a rather lengthy beautifully written review praising "CashForCars" and my great experience with them on June 28, selling my Range Rover. Why now are you expecting me to write a second... See more

Company replied

Rated 1 out of 5 stars

I'm still receiving emails and texts from CashForCars that they don't have the title, which I provided with the tow truck driver along with the keys. It has been a frustrating experience because now... See more

Rated 5 out of 5 stars

The experience I had with CashForCars recently was honestly great, we made an appointment online and I got a text confirming it. They showed up on the day they said, the guy was real professional,... See more

Company replied

Rated 1 out of 5 stars

Horrible. Non English first language speaking reps from several cultures/countries, multiple repeated documents request, filed, approved, then later disapproved, up to five times. Got another text tod... See more

Rated 5 out of 5 stars

This was a very easy, efficient experience. I shopped around and discovered that Cash for Cars gave us the best price by far for my son’s 2009 Honda Civic which was totaled when the passenger side a... See more

Company replied

Rated 5 out of 5 stars

This was my first experience with CashforCars and I found it wonderful! The customer service was warm and polite, highly professional, and incredibly easy! All communications were prompt, thorough, an... See more

Rated 3 out of 5 stars

I repeatedly told multiple people that a flat bed tow truck could not be used to pick up our car. Nonetheless one showed up. It took the driver considerable effort to get the car down. Ultimately... See more

Company replied

Rated 5 out of 5 stars

My overall experience with Cash for Cars gets five stars! Vishal made the entire process quick and easy. Once I accepted the purchase offer, my vehicle was towed, and I received payment within 24 ho... See more

Rated 5 out of 5 stars

The car offer was good for the condition of the vehicle. There was good communication as the sale process took place. Specifically, there was a clear example provided about how to get the title prep... See more

Rated 4 out of 5 stars

Cash for cars was pretty easy to set an appointment and they showed up and had a check ready when I hand over the keys and title and let me sign off on their mobile device. Offer was a little lower t... See more

Company replied


Company details

  1. Car Dealer
  2. Car Accessories Store

Written by the company

CashForCars.com is the easiest way to sell your car, truck, SUV, motorcycle, RV or boat. Award-winning customer service, competitive offers and free nationwide towing set us apart from the competition. Call 866-802-0834 to speak with a vehicle purchasing agent today!

Written by the company

Any Condition
We buy all makes and models: Toyota, Lexus, Nissan, Honda, Ford and more, 2002 and newer, in any condition: like new or damaged, running or not
Nationwide
We have over 160 physical locations nationwide, from small towns to big cities, so we can tow your car from anywhere.
Simple
Your personal vehicle purchasing agent will guide you through the quick and easy process, and answer any questions that you have along the way.
Quick
Our closest location will schedule a mutually agreed upon pick up time for your vehicle — free of charge — in as little as 48 hours.

Contact info


4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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Rated 4 out of 5 stars

The process was pretty easy

The process was pretty easy. At times a little redundant but still easy. I would have definitely like a larger offer for my vehicle but it was still more than what was offered on a trade.

February 5, 2026
Rated 1 out of 5 stars

Wasted 2 hours of my time for a low ball offer

First person was wonderful and professional on the phone BUT after he transferred me to the more info person, everything was awful. Clearly did not know what to say other than his prompt cards. Had to put me on hold so many times to ask questions and verify ownership. I HAVE A CLEAR TITLE. they have pictures of it saying it is a released title by the lien holder. They refused saying they required another form of release from the lien holder. The bank did not know what they were asking for. Bank sent a report of their own saying it was clear of lien. CashForCars would not accept it.

February 9, 2026
Unprompted review
Rated 4 out of 5 stars

Fair offer and Great Customer Service!

Setting up this transaction was simply and easy and the offer was higher than several other companies I reached out to. There was an issue at pickup with the offered price. Cash For Cars followed up with me and made sure that my experience was handled appropriately and I was paid the full amount. I recommend Cash For Cash for ease of use, fair price and excellent customer service follow up.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

I got a fair offer for my car

I got a fair offer for my car. They showed up quickly and were very professional. The communication was great and the driver was very courteous. I would recommend to friends and family.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Easy peasy!

You made it easy and quick. We tried Carvana and they offered significantly less and required more documentation. We had a clean title, no lien holder on it and they were requesting a lien release from the banker that didn’t exist lol they wasted two weeks of our time. With you guys, it was done within a few hours from start to finish.

January 22, 2026
Rated 1 out of 5 stars

Horrible to deal with tried a bait and…

Horrible to deal with tried a bait and switch after dealing with one of their tow companies Arces auto recycling in Williamstown Nj. They were supposed to come on a Saturday between 8-12 never showed so I called told me they were running behind so I waited until 2pm called back they told me”let me check we will call you right back” never did. I called at 230 they said sorry can’t make it today. Day wasted. Have to reschedule for Tuesday….. snow storm hit Sunday car is buried….. call tues at 9am ask if they are coming “yes we are “ need it to be after 2. I call at 1 pm “ are you definitely coming “ answer yes we have drive close he’s coming to you next. I dig the car out call and ask when will you be here . Answer “ sorry we will have to get it tomorrow” don’t trust Acres auto recycling. Called cars for cash back . We can send a different company but it will be significantly less ….. NO THANKS! Beware

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Cash for cars in North Billerica is so…

Cash for cars in North Billerica is so user friendly. I sincerely recommend them to anyone looking to sell their car. The website was easy to navigate and the questions straightforward. After I finished with the questions and instructions online I got a call back almost immediately. I got a fair price. I was treated with respect. Everything was explained to me about the service. Everyone I spoke to was courteous. In less than 2 days I had a check in my hand and the car out of my driveway.
Thank you, David!

January 8, 2026
Unprompted review
Rated 3 out of 5 stars

Lack actual human interaction

Lack actual human interaction. Extremely low salvage value which is ridiculous since you make 8 times off car or more than you ggive. A.I. is useless and Cash 4 Cars when I called Copart. Still havent got my check either. Dumbest company

January 1, 2026

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