Bemka - Caviar Lover Reviews 235

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Ordered caviar, smoked salmon and spanish chorizo for Mother’s day brunch. Everything arrived chilled, fresh and ready to be enjoyed. Splurged with the caviar, ordering the Beluga which was excepti... See more

Company replied

Rated 5 out of 5 stars

Excellent service. I ordered Ibérico secreto for Xmas dinner and paid overnight shipping. It didn't arrive until 5 days later due FedEx issues. I called and told them. They apologized (not thei... See more

Rated 5 out of 5 stars

My husband loves caviar so I purchased three jars from your site. He now knows the taste difference between beluga and lump fish caviar. Finding what I wanted was easy on your webpage (your descript... See more

Rated 5 out of 5 stars

Any customer experience is created by the people. Nelly was really wonderful, went above and beyond. When everything goes well, its not noticable. When there's an issue is when you can really tell a g... See more

Company replied

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Company details

  1. Gourmet Grocery Store

Written by the company

Here at Bemka our experts working along the best fishermen across the country , we select only the finest domestic caviar to give you the most affordable high end luxury experience within any budget.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

235 reviews

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Rated 5 out of 5 stars

Great selection!

Exceptional service with a great selection of caviar, meats, olive oils, balsamic, mushrooms, purées and more! Can’t wait to come back!

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service provided

I recently became aware (through their website online which I found while searching for caviar vendors) that there is an "American caviar" called the Hackleback. I called to inquire and found the young woman who answered was pleasant, informative and very customer aware and accommodating. Through her, I bought the Hackleback and the blinis and the creme fraiche and made arrangements for their shipping to arrive in California during a specific time frame (weeks ahead). During our conversation, she informed me of a seasonal discount which would be included in my order. My package arrived very timely and included my last minute telephoned change substituting a two 100 gram order for a one 200 gram order of the Hackleback.

December 26, 2024
Unprompted review
Rated 1 out of 5 stars

showed up warm!

Ordered for the first time showed up warm! Tasted off and customer service said it ships frozen and should be cold. Offered me a 10% coupon on next order which I will not be ordering again. Too many better companies that I would not be ordering again.

July 30, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Everything was great. Fast delivery, high quality products.

August 9, 2021
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Reply from Bemka - Caviar Lover

Thank you for the feedback . We appreciate the 5 star.

Rated 5 out of 5 stars

Always know my order will be as I…

Always know my order will be as I expected. Delishous caviar! Emjoyed by my guests as well as myself. Know I can depend on your perfect service.

August 9, 2021
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Reply from Bemka - Caviar Lover

Thank you Evelyn for the kind words. Happy you and your guest enjoyed our caviar.

Rated 5 out of 5 stars

Stellar caviar

Stellar caviar, very fresh, bursts in your mouth, not too salty.

August 2, 2021
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Reply from Bemka - Caviar Lover

Thank you for your feedback. We appreciate the review of our product.

Rated 5 out of 5 stars

I was more than impressed

I was more than impressed. The fresh anchovies are delicious and addicting.

August 2, 2021
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Reply from Bemka - Caviar Lover

Thank you for your feedback. We appreciate the review of our product.

Rated 5 out of 5 stars

Once again you provided excellent…

Once again you provided excellent service.
Haven’t opened the Beluga just yet, but expect wonderful!
Update:
It was wonderful!

July 7, 2021
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Reply from Bemka - Caviar Lover

Thank you for the update. We appreciate the update.

Rated 5 out of 5 stars

Always great caviar delivered at the…

Always great caviar delivered at the right temperature.

July 1, 2021
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Reply from Bemka - Caviar Lover

Thank you so much for taking the time to provide us a feedback. We really appreciate your business.

Rated 5 out of 5 stars
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Reply from Bemka - Caviar Lover

Awesome! Thank you so much for taking the time to provide us a feedback. We really appreciate your business.

Rated 4 out of 5 stars

I think they are very professional and…

I think they are very professional and a great company. My only problem is the 40$ over night fee. I placed my order on Friday and was called immediately after and was asked when I wanted to receive my package. Assuming it was 40$ overnight fee I would get it the next day and was told because it was a Friday I ordered it so I would have to spend an extra 10$. I told them just get it to me on Monday because I wouldn’t be home on Saturday anyways. I was supposed to receive the package on Monday and ended up getting the package on Tuesday.But I plan on ordering again from the company and if I didn’t have the issue with when I received the package from the company I would have rated it a 5 .

June 23, 2021
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Reply from Bemka - Caviar Lover

Hi Mike, I do apologize for the inconvenience this may cause, Unfortunately when selecting Friday as a ship date it would cost more . There is a tab that says "PLEASE READ" on the checking out summary page that does advised about Saturday delivery and we do not ship out over the weekend . When you were called we advised it would be shipped on Monday to be received on Tuesday is why you received it Tuesday. As courtesy I left a credit on your account for you to be applied on your next order.

Rated 5 out of 5 stars

Caviar

My caviar arrived on time, well packaged and was delicious. We enjoyed every last egg! :-)

June 22, 2021
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Reply from Bemka - Caviar Lover

Thank you so much for taking the time to provide us a feedback. We really appreciate your business.

Rated 5 out of 5 stars

Excellent service and delivery

Excellent service and delivery.
The caviar was perfectly packaged and cooled. I’ve ordered from Bemka over the years and they always come through with quality and service.

June 22, 2021
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Reply from Bemka - Caviar Lover

Thank you for providing details of your experience. We appreciate the feedback.

Rated 5 out of 5 stars

excellent products

excellent products, good service.

June 22, 2021
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Reply from Bemka - Caviar Lover

Thank you so much for taking the time to provide us a feedback. We really appreciate your business. Please let us know what we can do for you in the future.

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