cdsvinyljapan.com Reviews 57

After a month of waiting I asked what is the estimated time of dispatch. Contacting them was difficult as their website advertises multiple addresses and only one is “functional”
Saw my order was cancelled instead. Extremely disappointing, from what I have seen I suspect they “sell” things they are not stocking and only dispatch if they can acquire it. And that is if I am being extremely charitable. I have seen quite a few people say they never received their order and had to argue with their bank to cancel. Extremely disappointing as a store like this would be amazing if it was functional.

Shocking company, AVOID. Think they are scammers. Ordered a CD 30.11.25. 2 months later not received it and no reply to emails. I might as well have flushed £25 down the toilet!!

DO NOT BUY FROM THEM AS SCAMMERS..

Ordered items on 31Dec 25 , as of 27th Jan 26 nothing , ignore emails , order states unfulfilled , resorted to contacting AMEX to get my money back.

This company is legit. I placed my order December 20, 2025 and received my two Japan import CDs exactly one month later on January 20, 2026.

My CDs were packed carefully and were exactly what was advertised. The process just took longer than if you ordered from a major supplier or Amazon, plus it is a foreign order for me being in California.

After two weeks I sent them an email for confirmation that my order was being processed/shipped. One week later, I received confirmation of my order from the company. One week later, I received a series of Fedex updates notifying me of my pending package.

Perhaps the holidays delayed my order, or perhaps this is a small operation. In any event, I am very satisfied with my order. Patience rules the day.

Ignore the single-star reviews: totally legit and great. It took a month for delivery from Japan to Australia. Everything ordered arrived in good order. It's a great website for ordering Japanese pressings at the Japanese retail price plus a fair and reasonable postage cost. Highly recommended!

They don't send the order and they NEVER answer the e-mails

Look at the ads they are telling you it's a scam in quite a clever way. Same as cdvinylstore.com, just read the ads of the stuff they're selling. Basically, if you think you can seriously buy this stuff at the prices they are saying then you deserve to be scammed!!

I waited a month. Didn't receive my order. I contacted them asking to cancel. Then, they removed 2 of the 3 LPs I ordered and shipped just one album with a HUGE delivery cost.

I contacted them by email several times, but they ignored my requests and never responded - they just shipped one album. A total waste of time and cost.

ONE TO AVOID

Advertised the cd I wanted as in stock, I purchased item. They confirmed purchase and site says order sent in 3-5 days we will contact you when sent. That was nearly a month ago, nothing sent, I sent 8 emails regarding the status of my order, had no reply. They took my £25.00 and never sent my order. Absolute scammers……..

No communication, no product sent, a fraudulent site and a disgrace to the great country of Japan.

Very pleased, ordered CD on 01/08/25, received 'on the way' email on 20/08/25, figured that it would take longer than time stated on website, I received CD on 11/09/25, thrilled as I had bought a dvd from different company and received a copy with photocopied cover, was bit worried same thing would happen, but I got real deal....the only reason it took as long as it did, is it was held up in customs, customs demand on 26/08/25, which really annoyed me, but I definitely going to use this site again

ABSOLUTE SCAM!!!!! don't buy from them. Purchased over month ago never received confirmation or tracking details for item. After numerous attempts emailing them, no response. SCAMMMMM !!!!!!! DISGUSTING. Someone sitting in his house and stealing peoples money.

Poor customer service, must be a scam site, emailed them at least 6 times no reply regarding my order that I have been waiting for. Very disappointing, especially as they send out new release emails every week encouraging you to buy again. Avoid at all cost

I'm waiting an order from 1st may. They don't responde to emails and request for refound. Don't buy from them it's a scam site.

Terrible service they scammed ya boy for 100 dollars for Tory Lanez - alone at prom vinyl it’s been over a month no response just dead silence! Avoid them at all costs!

Awful. No communication response AT ALL. Bought a cassette tape April 16th. Website’s processing times are inconsistent. I don’t mind this as long as there is some form of communication. Emailed, called, instagrammed. Zip. Don’t buy from this store

I ordered a vinyl since February, I’ve not had an update, I’ve multiple emails, no response. I’m not sure if I’ll get my order sent or my refund. This seller is terrible, hope I’ve not been scammed.

I rarely get caught out on line but this time I have been shafted.
I was trying to find a copy of an LP for a friend.Despite being a UK release no UK store or Ebay seller had a copy.
BINGO!! - this store was selling a copy,shipping available by DHL ( I have bought records from Japan many times and have used DHL for shipping with no issues) so I was not worried.

The site looked professional there were a lot of categories and it all looked legit.

I was offered a discount on my first order,received the code by e mail only to find out it expired in 2014.

I placed the order regardless as the only other shop selling the LP I wanted was in Belgium and they refused to post to the UK as UK is not in the EU.

Order confirmation was duly received.

Then on a daily basis I am getting E:Mails offering 10% off. But no dispatch E:Mail for what I ordered.

Numerous attempts at contact through E:Mail and their website get no reply.

This is so unfortunate as there were a lot more purchases in the pipeline . This place is letting all Japanese sellers down big time. I do not even know if this is a legitimate Record store or not.

Now having to go through my Bank to try and get a refund - STUPID !! - Paypal/Klarna not being a payment option was a massive red flag which I failed to recognise.

AVOID - there are plenty of other reliable Seller's from Japan on Ebay and reliable Record Stores based in Japan eg "CD JAPAN" Moral of the story ?....DO YOUR RESEARCH.

UPDATE :- tried to contact today 25/04/2025 and it seems the E: Mail address is no longer active.
"Sorry, we were unable to deliver your message to the following address.
store *************shopifyemail.com
Unable to deliver message after multiple retries, giving up." 26/04 I Have been unable to locate the address given by this place. I even went as far as to try the Phone Number which is not an active number.
Clearly this is a scam site likely located in eastern Europe not Japan and praying on the fascination of UK record collectors for Japanese issues.
Reporting as fraudulent to my Bank now.

wish I'd come here first. Spent £40 on a gift for someone. Item was never sent and now no reply from emails. Scammed. I would recommend not ordering from this site.

Awful experience, zero communication, after 3 weeks I submitted for refund.