Met with Jack at the Newcastle grey street branch and had an home insurance quote.jack was very helpful and patient the quote was more expensive than my post office renewal but I would certainly go b... See more
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This is the first experience I felt a bit racism in Denmark society , I applied for the bank to get a private account with them which is on the process does not says anything about one of the qualifa... See more
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AFTER A RELATIVELY SHORT WAIT I WAS CONNECTED TO ANNILA WHO VERY QUICKLY AND COURTEOUSLY SORTED MY PROBLEM. THANK YOU
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Refused application to get an account for no good reason. Waste of time.
Company replied
Company details
About Coop Bank Danmark
Written by the company
Coop Bank er en onlinebank med boligfinansiering, lån, konti, kort og opsparing. Kort sagt alt det, du har behov for fra en bank, uanset hvor du er i livet.
Coop Bank bygger på værdierne ansvarlighed og redelighed. Tillid og troværdighed. Vi driver ikke en forretning med urimelige renter og gebyrer eller ublu omkostninger til lønninger, domiciler eller filialer. Vi har ydelser til en fair pris. Det giver dig mere luft i budgettet – til hverdagen, til fremtiden og til drømmene.
Vi ved godt, at detaljerne i et kundeforhold kan være svære at forstå. Derfor gør vi os umage med at skrive de små ting med stort. Vi hjælper dig med at forstå, hvad det vil sige at være kunde i vores bank, og vi er ekstra opmærksomme på at sammensætte bankprodukter, du kan gennemskue. Det er ikke bare noget, vi siger. Fem gange i træk er vores forbrugslån CoopLån 20+ blevet kåret som “Bedst i test” af Forbrugerrådet Tænk.
Selvom Coop Bank er for alle, er vi noget særligt for Coops medlemmer. En del af bankens overskud sender vi nemlig tilbage til medlemmerne i form af bonus, som du kan handle for i Coops butikker.
Uanset om du er helkunde eller delkunde, og uanset størrelsen på dit kundeforhold er vores ambition dog den samme: Coop Bank vil være det trygge bankvalg for prisbevidste danskere.
Coop Bank bygger på værdierne ansvarlighed og redelighed. Tillid og troværdighed. Vi driver ikke en forretning med urimelige renter og gebyrer eller ublu omkostninger til lønninger, domiciler eller filialer. Vi har ydelser til en fair pris. Det giver dig mere luft i budgettet – til hverdagen, til fremtiden og til drømmene.
Vi ved godt, at detaljerne i et kundeforhold kan være svære at forstå. Derfor gør vi os umage med at skrive de små ting med stort. Vi hjælper dig med at forstå, hvad det vil sige at være kunde i vores bank, og vi er ekstra opmærksomme på at sammensætte bankprodukter, du kan gennemskue. Det er ikke bare noget, vi siger. Fem gange i træk er vores forbrugslån CoopLån 20+ blevet kåret som “Bedst i test” af Forbrugerrådet Tænk.
Selvom Coop Bank er for alle, er vi noget særligt for Coops medlemmer. En del af bankens overskud sender vi nemlig tilbage til medlemmerne i form af bonus, som du kan handle for i Coops butikker.
Uanset om du er helkunde eller delkunde, og uanset størrelsen på dit kundeforhold er vores ambition dog den samme: Coop Bank vil være det trygge bankvalg for prisbevidste danskere.
Contact info
Roskildevej 65, 2620, Albertslund, Denmark
- 43 86 11 11
- coopbank.dk
3.1
Average
2K reviews
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it was very straight and farward
December 3, 2025
Unprompted review
Reply from Coop Bank Danmark
Happy to hear and thank you for the 5 stars. Have a nice day.
I think the Customer Service and the…
I think the Customer Service and the employees are doing the experience to be nice and very helpful every time
July 28, 2025
Unprompted review
Reply from Coop Bank Danmark
Kære Padurean,
Tusind tak for din anmeldelse.
Det betyder meget for os at høre, at du har haft en god oplevelse med både kundeservice og vores medarbejdere.
Vi sætter stor pris på din feedback.
Venlig hilsen
Coop Bank
Best Bank good service
February 28, 2024
Unprompted review
Reply from Coop Bank Danmark
Kære Imran.
Tak for din anmeldelse af os.
Dejligt at læse, du er tilfreds med os som din bank og vores service.
Venlig hilsen
Coop Bank
Good service
had a problem with a transfer and Annila was extremely helpful
May 23, 2023
Unprompted review
Sid's a star
Sid in Business Banking was very helpful and patient when I needed to change something on my account.
March 15, 2023
Unprompted review
GREAT SERVICE
AFTER A RELATIVELY SHORT WAIT I WAS CONNECTED TO ANNILA WHO VERY QUICKLY AND COURTEOUSLY SORTED MY PROBLEM. THANK YOU
March 7, 2023
Unprompted review
Reply from Coop Bank Danmark
Hej Lasse.
Tak for din positive anmeldelse af Coop Bank. Det glæder os at læse, du fik løst dit problem ved at kontakte os.
Venlig hilsen
Coop Bank
Absolutely awful wait times for…
Absolutely awful wait times for customer services and no online chat
March 3, 2023
Unprompted review
Reply from Coop Bank Danmark
Hi Nibblers nuts.
Thank you for your review of Coop Bank A/S, Denmark.
I can see your profile is in UK. Are you sure your review should be on us, Coop Bank, Denmark and not on another bank? In case we do hope you would move your review to correct company and delete it on Coop Bank, Denmark.
Thanks.
Coop Bank, Denmark
This is the first experience I felt a…
This is the first experience I felt a bit racism in Denmark society , I applied for the bank to get a private account with them which is on the process does not says anything about one of the qualifacation is Danish speaking is A MUST !! after processing done , they send me E-MAIL about one thing wrong becasue they do not have a choice about not born in Denmark but pay taxes here in Denmark so I did contacted them back on a phone number they gave on e-mail. after we spoke to their customer service and the answer we got even shocked my Danish boyfriend, the lady said COOP BANK not open the account to people who do not speak Danish even they live legally in Denmark, even they have yellow card, even they pay taxes to the state , Is this really the reason to reject customer ? just they do not speak Danish ? wow , wow , and just wow. this is happening in Denmark in 2023. I though this reason should be in 1900s or something. And I am always a good royalty customer to coop, Kvickly since I lives here now after they give me this reason I feel like : Why dont they put the sign outside that they only accept Danish speaking customer in their supermarket ! no other langage speaking welcome !! so ridiculous.
Good luck in future !
January 30, 2023
Unprompted review
Reply from Coop Bank Danmark
Kære Jing.
Tak for din anmeldelse.
Coop Bank er en mindre bank, hvor alle vores kundeaftaler alene findes på dansk.
Vi ønsker derfor at sikre, at alle vores nye kunder forstår de aftaler, der indgås med os og sikre, at kunden er indforstået med, at vi kommunikerer på dansk - også ved kontant til bankens Kundeservice. Dette for at undgå misforståelser.
Vi har forsøgt at kontakte dig via din anmeldelse, så vi kunne give dig et svar direkte. Desværre uden held.
Coop bank Stafford
Stafford branch of coop bank I thoroughly enjoyed the experience the lady which helped us was Julie Downes professional to the extreme and a joy to be with
January 13, 2023
Unprompted review
Reply from Coop Bank Danmark
Thank you, but it wasn't Coop Bank in Denmark.
Have a nice day.
Best regards
Coop Bank
Met with Jack at the Newcastle grey…
Met with Jack at the Newcastle grey street branch and had an home insurance quote.jack was very helpful and patient the quote was more expensive than my post office renewal but I would certainly go back to jack next year
January 4, 2023
Unprompted review
Reply from Coop Bank Danmark
Thank you, but it wasn't Coop Bank in Denmark.
Have a nice day.
Best regards
Coop Bank
Excellent service from Durham when I…
Excellent service from Durham when I lost my card
January 3, 2023
Unprompted review
Good service
January 4, 2023
Unprompted review
Reply from Coop Bank Danmark
Hej Roger
Tak for din positive anmeldelse.
Vi er rigtig glade for, at du er tilfreds med Coop Bank.
God dag
De bedste hilsner
Coop Bank
Reply from Coop Bank Danmark
Kære Lea
Tak for din anmeldelse, den sætter vi stor pris på
Vh. Coop Bank
Super service
October 29, 2022
Unprompted review
Reply from Coop Bank Danmark
Hej Rene
Tak for din positive anmeldelse.
Vi er rigtig glade for, at du er tilfreds med vores service.
God dag
De bedste hilsner
Coop Bank
Reply from Coop Bank Danmark
Hej WeiYan
Tak for din positive anmeldelse.
Vi er rigtig glade for, at du er tilfreds med Coop Bank
God dag
De bedste hilsner
Coop Bank
Reply from Coop Bank Danmark
Hej Yakub
Tak for din positive anmeldelse.
Vi er rigtig glade for, at du er tilfreds med Coop Bank.
God dag
De bedste hilsner
Coop Bank
Refused application to get an account…
Refused application to get an account for no good reason. Waste of time.
August 4, 2022
Unprompted review
Reply from Coop Bank Danmark
Hej Florian.
Tak for din anmeldelse.
Vi har undersøgt din ansøgning og kan se, at den medarbejdere, der behandlede din ansøgning, har givet dig en begrundelse, som er i overensstemmelse med vores regler for oprettelse af nye kunder i banken.
Venlig hilsen
Coop Bank
GOOD BANK 😊😊😊
May 11, 2021
Unprompted review
Super god service og det virker bare…
Super god service og det virker bare som det skal ❤️
February 26, 2021
Unprompted review
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