CurrencyFair Reviews 10,817

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are satisfied with the service provided by the company, highlighting the ease of use for currency exchange and transfers. People appreciate the competitive exchange rates and reasonable commission fees, considering them better than those offered by other platforms. Consumers also value the quick response times from the company's support team and the efficiency of the transfer process. Many reviewers have been using the platform for several years, expressing no intention to switch to other services. The user experience is generally seen as straightforward, with a simple and consistent interface for transfers.

Based on these reviews

Rated 5 out of 5 stars

Been using Currency Fair for over 10 years without a problem, mostly to send money back and forth between the EU and the US. I really do always get the best exchange rate (when I compare to other plat... See more

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Rated 5 out of 5 stars

I have used Currencyfair for years and see no reason whatsover to stop. Currencyfair are the BEST. Very easy to send and exchange currency and excellent rates and transfer fee. On the odd occasion... See more

Rated 5 out of 5 stars

The locked in exch rate has always been honoured exactly as agreed. Once the account was properly set up day one, every transfer since has been completed extremely quickly, without any hassle and at a... See more

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Rated 5 out of 5 stars

Easy to follow when transfering money fast and efficient service always good rates have been using for several years . Just a bit of a delay when unable to transfer funds from uk to Australia , Looks... See more

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Rated 1 out of 5 stars

Currency fair post take over by some large company service is worst , they do not have human to talk to. Everything online shit where answer comes after 24 hours. Holding on the customer money for... See more

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Rated 3 out of 5 stars

I have previously used Currency Fair but sometime back. This time it seemed more challenging to get the account live to make the transfer which was a bit frustrating. The exchange rate was competit... See more

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Rated 4 out of 5 stars

CurrencyFair is quick and easy to use once you have all your accounts set up. It's a pity that one can no longer specify a rate to transact at - the conversion is automatically done at the current "b... See more

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Rated 5 out of 5 stars

I’ve used Currency Fair for many years and found their service excellent. Recently, AIB has thrown up a barrier to transferring money to CF by insisting on a SEPA transfer but then not allowing the tr... See more

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Rated 5 out of 5 stars

When we first bought our property in France in 2009, it would take about 3 days for money to reach our French bank account. Included within this timeline was approx. One day for funds to reach Curren... See more

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Rated 5 out of 5 stars

The CF interface for transfers is simple, well-explained and consistent. It works slickly with UK banks to provide for secured transfers with the minimum of complexity, avoiding the need to input e.g.... See more

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Rated 5 out of 5 stars

Honestly flawless. The time it takes to set up a new recipient and send money is truly very short. Within minutes anyone can send funds to the other side of the world. No gimmicks, no hassle. I've bee... See more

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Rated 5 out of 5 stars

Been using Currency Fair for 10 years now, best rates and fast exchange. There have been 2 occasions where there was a problem for them receiving payments however this was rectified quickly and extre... See more

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Rated 5 out of 5 stars

The transfer was relatively simple and vary fast, with plenty of next step explanations along the way. But I'm an old duffer and easily confused, especially having used other transfer services in the... See more

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Rated 5 out of 5 stars

Product is easy to use, and transfers are quick as expected. Fees are low. Most importantly, the team is the best asset of this product (something far too often forgotten these days). Given the uniq... See more

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Rated 4 out of 5 stars

We have had problems for a while- every transaction has to be listed as New Transaction. Since we started with Currency Fair, we had a Regular monthly transfer of funds from our Uk bank to our Spanis... See more

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Rated 5 out of 5 stars

Really really pleased. The CurrencyFair App on my phone connected with my bank, enabling me to do all the security checks required by my bank in a flash (rather than lengthy phone calls with the bank... See more

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Rated 5 out of 5 stars

Ive been using CurrencyFair since they started out some years back, and i haven't used anyone else since, because I'm so Happy with their Excellent service, Bank beating Exchange rates, same day servi... See more

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Rated 5 out of 5 stars

The actual transaction (sending USD from a GB£ bank account in Scotland to a business account in Malawi) was very smooth indeed. Fast, no un-necessary faffing around, clear procedure to follow. Se... See more

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Rated 5 out of 5 stars

Sending money from Europe to Thailand was very easy and quick. The app / web page is easy to understand. The rates were better then most other provider. I'll reusing CurrencyFair for future transfers.... See more

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Rated 2 out of 5 stars

CurrencyFair executed a worse exchange rate than originally quoted, and the option to set your own rate is no longer available. These changes are stripping away the platform's main advantages. Because... See more

Rated 1 out of 5 stars

I made a transfer from EUR to CAD and ended up receiving $10 less than the amount I was supposed to get. This was very frustrating. In addition, my local bank in Canada charged extra fees that were... See more

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Rated 1 out of 5 stars

Identity verification system is impenetrable Due to inactivity I had to go through verification again but it is 100% unclear what they want. First they ask for id which I submitted then for weeks... See more

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Rated 3 out of 5 stars

Actual foreign exchange went well as usual.... The ability to lock in a rate before sending money is a great feature.... Money was received promptly, and the FX rates / fees are transparent and co... See more

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Rated 1 out of 5 stars

Money transfer was perfect, but you INSIST IN NOT ANSWERING MY QUESTIONS since years. It is kind of "very unprofessional". You don't remember, I presume: 21.11.23 18:03 1 EUR = 2E+1ZAR Your... See more

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Rated 3 out of 5 stars

I received a form email back that clearly had not read any of the email i had sent to clarify a missing bpay payment After 3 emails back and forth a new team member I assume from the internatio... See more

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Rated 1 out of 5 stars

Processing times are way off. They are blaming Barclays Bank but won’t give an update on when my money will be transferred even though it’s a SEPA transfer. It’s been 5 business days and counting when... See more

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Rated 3 out of 5 stars

Im for sending money abroad for cheaper rates I mean who don’t like the thought of saving a few quid -CurrencyFair is a money transfer service, not a prepaid card or offer provider services... See more

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Rated 4 out of 5 stars

My Problem was: my bank has a new app, which I was not used to yet... missing my customer Number, when sending money to your account. After realising the problem I send an email incl screen shot.... See more

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Rated 3 out of 5 stars

Transfer was swift, however on the 20th October, 3 days after you emailed me to say that the transfer had happened I got another email asking me to make the transfer again as I had failed to the tra... See more

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Rated 3 out of 5 stars

The new transfer system is cumbersome - you must transfer the exact amount into your CF account and then the system transfers the funds to the pre-loaded account transfer you've set up!! Could you mak... See more

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Rated 1 out of 5 stars

service of Currencyfair is downgrading sine a few months; Money sent to Currencyfair need a long delay now; Transfer to recipiender need a long processing time; I was used to send money from F... See more

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Rated 5 out of 5 stars

I have been using Currencyfair, for around 15 or 16 years now, from pretty much when they first launched. I was paying around £30 per transaction back then with my bank. This reduced to around 2 Euros... See more

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Rated 5 out of 5 stars

I have used Currency Fair for some time now and never been disappointed. However I forgot to make a transfer and suddenly realised at about 1.00 in the morning. I made the transfer to Currency Fair th... See more

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Rated 1 out of 5 stars

It seems that every large transfer generates a request for meaningless additional info requests, which you could embed into the platform and deal with up front. The net result is that every transfer... See more

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Rated 4 out of 5 stars

Very good, speedy, service with plenty of information as my wire transfer went through. However, my 1 (small) gripe is that CF keeps changing the bank account details for the wire transfer every time... See more

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Rated 5 out of 5 stars

Easy to use. Straightforward and quick from login to receiving funds. Great rates too. Excellent. I would highly recommend them to anyone seeking to make overseas payments or fund transfers.

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Rated 5 out of 5 stars

CurrencyFair is back to the best. There was a blip when ownership changed and I didn't like being forced to make instant exchange and transfer out decisions. But no - transfers are seamless and the... See more

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Rated 5 out of 5 stars

I have nothing but praise for currency fair, I transferred money from Australia to Ireland around 7pm and by midnight it was in my Irish account. Every transfer has been great, I forgot to put in my... See more

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Rated 5 out of 5 stars

It's easy to interact with the site. You know as you transact just how much it will cost. The fee is very modest. Support is always available, even if you forget to put your CF account number in t... See more

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Rated 5 out of 5 stars

Very Smooth Process. All together smooth and without problems. Step by Step instructions provided by the browser. The exchange rate was very favourable. My money upload to CurrencyFair was with "Osko... See more

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Rated 5 out of 5 stars

I have been using CurrencyFair since several years to make payments and it has been a life saver! I originally made payments via bank until I got a warning due to the insufficient amount paid (impossi... See more

Company replied


Company details

  1. Currency Exchange Service
  2. Money Transfer Service

About CurrencyFair

Written by the company

Fast, secure international money transfers

Send money overseas at better exchange rates, with no hidden fees.

Check our rates

Transfer money overseas
Avoid steep FX markups and hefty international banking fees when transferring your savings abroad.

Access same-day transfers on major currencies to over 150 countries from any device, at any time. As we have local bank accounts across the globe, most international transfers on our platform are treated as domestic transfers, saving you time and money.

Low cost, secure transfers
On average, CurrencyFair only adds 0.53% to the mid-market currency exchange rate, whereas traditional banks can add markups of between 3% and 6%.

Our competitive exchange rates and low flat-fee of just €3 (or currency equivalent) means more money in your pocket when sending and receiving money transfers. In fact, we’re up to eight times cheaper than the banks.

Other ways to save with CurrencyFair:

  • Receive overseas pension - Avoid hidden currency exchange fees when transferring a pension overseas.
  • Buy overseas property - Avoid hefty markups on exchange rates when buying and selling overseas real estate.
  • Receive proceeds from selling shares - Exchange money from the sale of overseas shares at lower-margin FX rates.
  • Pay overseas tax - Save money when paying foreign tax in another currency, wherever you are in the world.

Get started

CurrencyFair - low cost, secure transfers

Written by the company

Save money when you send money with our low-margin FX rates.
Send and receive international money transfers quickly and easily. Exchange to over 20 currencies from one multi-currency account.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

11K reviews

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Replied to 94% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

I am very disappointed with the service…

I am very disappointed with the service provided by CurrencyFair.
On February 3rd, I requested a GBP to PLN exchange and a transfer to my PLN account. Believe it or not, I didn't receive the funds until February 11th—despite an estimated delivery of 2 business days max!
There was zero proactive communication regarding the delay. I only learned about the 'technical issues' after contacting support myself.
This delay resulted in a missed investment opportunity on the stock market, costing me approximately 15% in potential gains (PXM - Polimex stocks).
Overall, I cannot recommend this company for PLN transfers.

February 11, 2026
Unprompted review
Rated 4 out of 5 stars

Good service

I used Currency Fair a lot in the past. I need it less now but I think it is still a good service. The fact that money cannot stay on their account is probably due to some legal reason, but it is a limitation, especially when one cannot transfer large amounts at once because of limits imposed by banks. I lack experience with other similar services to be able to issue a clearer recommendation.

February 12, 2026
Rated 5 out of 5 stars

No reason not to use CurrencyFair

I have used Currencyfair for years and see no reason whatsover to stop. Currencyfair are the BEST. Very easy to send and exchange currency and excellent rates and transfer fee. On the odd occasion where I have made an error, the customer service team sort it for me straight away.

February 4, 2026
Rated 5 out of 5 stars

We love CurrencyFair

We love CurrencyFair, because the Website is easy to use. It is clear, how much money you will get and the money is in the new Account quickly.

February 7, 2026
Rated 5 out of 5 stars

Excellent service quick and efficient…

Excellent service quick and efficient have used these guys for many years now never had a problem. Top marks guys!

February 7, 2026
CurrencyFair logo

Reply from CurrencyFair

Thank you for taking the time to write this review. It is fantastic to read that you have received excellent, quick, and efficient service from us for many years!

We are so pleased to get thos feedback from you from you. We truly appreciate your long-term loyalty and support.

Thank you for choosing CurrencyFair and for taking the time to share your feedback.

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