Been using Currency Fair for over 10 years without a problem, mostly to send money back and forth between the EU and the US. I really do always get the best exchange rate (when I compare to other plat... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Written by the company
Fast, secure international money transfers
Send money overseas at better exchange rates, with no hidden fees.
Written by the company
One Central Plaza, Dame Street, Temple Bar, D02 K7K5, Dublin, Ireland
Replied to 94% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am very disappointed with the service provided by CurrencyFair.
On February 3rd, I requested a GBP to PLN exchange and a transfer to my PLN account. Believe it or not, I didn't receive the funds until February 11th—despite an estimated delivery of 2 business days max!
There was zero proactive communication regarding the delay. I only learned about the 'technical issues' after contacting support myself.
This delay resulted in a missed investment opportunity on the stock market, costing me approximately 15% in potential gains (PXM - Polimex stocks).
Overall, I cannot recommend this company for PLN transfers.
I used Currency Fair a lot in the past. I need it less now but I think it is still a good service. The fact that money cannot stay on their account is probably due to some legal reason, but it is a limitation, especially when one cannot transfer large amounts at once because of limits imposed by banks. I lack experience with other similar services to be able to issue a clearer recommendation.
The transfer was fast and the fee is inexpensive. You can enjoy the worth of your money.
i can no longer hold my deposit currency and sell at my choice of time and rate
Works so well and if ever in doubt there are real people to help out.... (once my receiving bank had changed codes but we got it all straightened out) and since that time all done by internet perfectly
As always simple to set up the transaction. Even though it was done on Friday the funds were in my Portuguese bank on Monday. Might have been quicker but for the weekend.
Went on the app in the morning, made the transfer to Currency Fair and the money was in the destination bank account within approx 4 hours!
I have used Currencyfair for years and see no reason whatsover to stop. Currencyfair are the BEST. Very easy to send and exchange currency and excellent rates and transfer fee. On the odd occasion where I have made an error, the customer service team sort it for me straight away.
Easy and reliable service. Trustworthy and beats current bank on exchange rates every time.
We love CurrencyFair, because the Website is easy to use. It is clear, how much money you will get and the money is in the new Account quickly.
Excellent service quick and efficient have used these guys for many years now never had a problem. Top marks guys!

Reply from CurrencyFair
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.