Your customer service is AMAZING.....Everyone on the phone helping me with the order was absolutely phenomenal, couldn't be happier. We loved the sock when we received it, it was exactly as described... See more
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Absolutely fantastic vendor! Our company wanted custom design socks for an upcoming corporate event. The process was simple, I chose my sock and then uploaded my design.Within one business day, Van... See more
Ordered Socks and they are beautifully crafted! We had an issue with receiving the socks with the wrong name applied to the design. However, our issue was addressed the same day and a new order was... See more
Terrible company! Products arrived several days later than promised (thus missing the holiday for which I planned to give them as gifts). Even worse was the shockingly low quality of the socks--they w... See more
Company replied
Company details
Information provided by various external sources
We are your number one source for all things socks.
Contact info
United States
- 888-557-9185
- [email protected]
- customsockshop.com
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Socks look and feel great
Socks look and feel great. Ordering was easy, staff polite.
I ordered custom socks from Custom Sock…
I ordered custom socks from Custom Sock Shop and they turned out great. The quality is good and the design came out exactly as I wanted. I'm very happy with my purchase.
I was thrilled with my order
I was thrilled with my order! These are hands-down the least expensive custom socks online, yet the quality is excellent. The design process is a breeze, and my socks were made and delivered faster than I anticipated.
Horrible Unpleasant Experience
Ordered socks AUG 22 and they NEVER ARRIVED. Contacted customer service (joke) and they NEVER RESPONDED. Thanks for ruining a birthday and ripping me off!!
Think twice before ordering online
Unfortunately, there was a delivery issue, and the order was returned. After contacting Sock Shop twice its now 4 months and I am still waiting for my refund!
This website makes purchasing socks a…
This website makes purchasing socks a lot of fun. I adore the customising options, and ordering a few pairs for my sister's birthday was a fantastic idea!
Excellent products and customer service!
Excellent company! Communicative, friendly, fairly priced and capable of doing high quality small orders, They also offer multiple styles and are patient and helpful in discussing the right solution for your needs and budget.
Ive been a customer with Custom Sock Shop for several years now and I highly recommend their services. Thank you!
This website turns buying socks into…
This website turns buying socks into real fun. I love the customization option and It was really great idea to order a few pairs for my sister's birthday!
I have been using this shop for a very…
I have been using this shop for a very long time, and has had nothing but positive experience. The socks/stockings are really great I wear one or the other to work all the time. The staff are the best experts in their field. I strongly recommend this store and most importantly the socks/stockings
Gift arrived very late
Gift arrived very late. Terrible customer service.
I paid extra for expedited shipping so the gift would have plenty of time to make it for Xmas. Ordered on 12/14, supposed to arrive 3-5 days. The gift arrived on 1/12.
I could not find a number to call. I emailed re my troubles and was offered a 10 percent discount, $3 dollars. I paid $9.99 for shipping.
I will not be ordering from this company again. Very disappointed and frustrated.
Terrible. Dont waste your money
The socks that arrived came quite late, from China, and the item looked awful. Like surgical socks. The photo has been printed is squashed and cropped, the colour of the socks has come away from the seams. I can promise you that they are going in the bin. Complete waste of money
We have loved these socks this last…
We have loved these socks this last rugby season and are goin gto order another batch.
Great company And customer service!
I was worried about ordering from this company. But the customer service was great and I received my pillow very quickly less than 2 weeks. It’s a great quality and even has a zipper so I can remove the inner pillow for cleaning. I will certainly use this company again without any hesitation!

Reply from Custom Sock Shop
Same order experience with other people who order puzzle
I have the same experience with other people who wrote on the puzzle order. I did the same thing and the tracking is stuck on awaiting package for more than 12 days. If this is a scam company why is the custom sock shop has the option to order a puzzle?

Reply from Custom Sock Shop
I ordered a puzzle on April 4th and was…
I ordered a puzzle on April 4th and was told delivery would be 10-12 days! Today is May 15th and I have still not received my puzzle. They sent me a tracking method which does not work and when I email them they apologize and say it is in transit. I have given up and will have the charges reversed. Don’t order from this company - scam!

Reply from Custom Sock Shop
I am so glad I checked on this company
I am so glad I checked on this company. I was about to upload pictures of my family for personalized puzzles.
I just read in one of their responses that they don't make puzzles.
I don't know what is really going on, but I am not ordering anything from them.

Reply from Custom Sock Shop
Terrible shipping
Ordered a puzzle on 4/7/2020 and shipped 4/14/2020. Supposedly it was coming from California but 14 days later I have received nothing. Info says should’ve been received a week ago, then yesterday and now no info. Messaged customer service and they just keep saying wait a couple more days.
Shipping sucks!!! And now no response from them.

Reply from Custom Sock Shop

Reply from Custom Sock Shop
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