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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. People appreciate the platform's user-friendly interface, which simplifies the management of international teams. Consumers highlight the ease of setting up contracts and the speed of payment processing. The platform is intuitive, making global work feel effortless, and many users find it to be one of the most comfortable and helpful tools they've used. Customers also value the multiple payout options available to contractors. Consumers consistently praise the customer service and staff. Reviewers find the support team to be fast, responsive, and knowledgeable, with a strong focus on resolving issues quickly. The professionalism and clear communication of the staff have left a positive impression on many users. While opinions on payment experiences vary, the overall sentiment towards the platform's user experience, service, and customer support remains highly positive.

Based on these reviews

Rated 5 out of 5 stars

Deel is honestly one of the most user-friendly platforms I’ve used for work. I really appreciate that it doesn't force me into a 'one size fits all' workflow; I can submit my hours or specific work de... See more

Company replied

Rated 5 out of 5 stars

I’ve completed 3.5 years working at Deel, and during this time I’ve seen the company grow from around 700 to over 6,000 employees, and from roughly $100M ARR to more than $1B ARR. Many things have c... See more

Company replied

Rated 5 out of 5 stars

Deal is one of the most user-friendly platforms I’ve ever worked with. The interface is clean, intuitive, and everything feels well thought out — You can really feel that this product is built with... See more

Company replied

Rated 5 out of 5 stars

It's really cool and helpful. Very easy to manage money and withdrawal. Super competitive exchange rate, almost equal to Google and far better than Payoneer. Payoneer is worst in this case. Two poi... See more

Company replied

Rated 5 out of 5 stars

Deel makes managing international teams feel effortless. The app is clean, fast, and packed with features—contracts, payments, and compliance all in one place. Payments are quick, support is responsi... See more

Company replied

Rated 5 out of 5 stars

No payroll platforms come close. I withdraw money from South-Africa and it never takes longer than two days to reflect in my bank account. The platform is intuitive, easy to use and makes internationa... See more

Company replied

Rated 5 out of 5 stars

One of the things I appreciate most is how easy the platform is to use. Setting up a contract takes just a few clicks, and payments are processed automatically. Deel also offers multiple payout optio... See more

Company replied

Rated 5 out of 5 stars

My employer uses Deel for HR, and I was really impressed with how smooth everything was when I started. Uploading my documents, signing my contract, and getting set up was quick and straightforward. T... See more

Company replied

Rated 5 out of 5 stars

Ive been using Deel quite a while and im pretty happy with the whole experience. Payslips, withdrawals, time offs, requesting reimbursements, etc all done by clicks. Also their support are super fast... See more

Company replied

Rated 5 out of 5 stars

Honestly, this is second best to payoneer. I love the deel advance options because sometimes you need cash before your pay just to take care of any emergencies. Outside of that the platform is user fr... See more

Company replied

Rated 5 out of 5 stars

Awesome platform, very easy to understand once you dive in. Support team is the best! They will everything to have your problem(if exists) solved as soon as possible. I recomend this platfo... See more

Company replied

Rated 5 out of 5 stars

I feel comfortable and secure working with Deel. I realize that this company is run by reasonable prophies who do their business well. i understand that there may be people who may face difficulty nav... See more

Company replied

Rated 5 out of 5 stars

Superb company Transparent payments and super fast transfers. I am using their services for a remote work. I was really impressed by their professionalism, communication and follow up.... See more

Company replied

Rated 5 out of 5 stars

I had an emergency situation when I had to cancel my work visa in the very short time period through Deel. Even though their standard response time was supposed to be 3-5 days, they went above and... See more

Company replied

Rated 1 out of 5 stars

Horrible company. They will not pay back expenses even with documentation showing all of the required fields because its not an official invoice and only a confirmation which is all most major events... See more

Company replied

Rated 5 out of 5 stars

Deel is the platform that my employer uses for HR and it makes things so easy, especially when working remotely. I upload expenses, download invoices, withdraw my payments really smoothly. Withdraw ta... See more

Company replied

Rated 5 out of 5 stars

Deel is an outstanding payment platform for global talent and workforce. I can't believe that I have seamlessly and successfully made a withdrawal transaction within a minute or two. The transactio... See more

Company replied

Rated 5 out of 5 stars

Everything made extra easy to do. All instructions are clarified perfectly so you don’t need to perform additional researches. Also the platform provide all possible data inputs so there is no exc... See more

Company replied

Rated 5 out of 5 stars

This is only for Wayne the Shift manager if i would have to give a rating to deel that would have been negative this is just because she helped me out so greatly that I really appreciate that you shou... See more

Company replied

Rated 2 out of 5 stars

The customer experience with Deel has been very low. High cost, constantly changing contact points, unclear invoicing, manual invoices to be paid, number of penalty fees, these were the elements that... See more

Company replied

Rated 1 out of 5 stars

You need to offer international transfers in multiple countries. I tried to add a payment option to Kenya but was hit with the, "Kenya does not allow USD transfers". Which is BS! Fix it, the only bank... See more

Company replied

Rated 1 out of 5 stars

The platform processes my latest transactions for almost a week already. They are giving no explanation on the real reasons behind the delay. Customer support answers with predetermined standard repli... See more

Company replied

Rated 2 out of 5 stars

As an employee and as an IT administrator, I’ve not enjoyed using Deel. We’ve had multiple bugs that make the software feel like it’s barely held together at the seams. To make matters worse their p... See more

Company replied

Rated 1 out of 5 stars

Deel will at times send the salary payment past due date has no clue about local HR laws. So their support told me it was not their problem. The moment a simple ChatGPT regarding Austrian Labor la... See more

Rated 2 out of 5 stars

Nice app, bad customer service. I left an employer recently and I was waiting for my P45. 2 weeks go by and nothing was posted in their app under tax documents. I had to chat to support for them to... See more

Rated 1 out of 5 stars

I have a problem with adding a withdraw method .Error 400 when i wanna add withdrawal method via Solo interprenership . When i I’ve been trying to add a withdrawal method via Solo Entrepreneursh... See more

Company replied

Rated 1 out of 5 stars

We starting using Deel 3 yrs ago when we we hired someone in Canada and after 3 months she went to maternity leave. Her monthly benefits according to Canada law was around 300 and she asked for extend... See more

Company replied

Rated 2 out of 5 stars

I bought an Alienware M15 R7 in Nov/2022. In Mar/2025, I paid for a motherboard replacement (OS 206907311 – BRL 2,494.42). The LCD screen had no defects, but I later discovered it was replaced during... See more

Company replied

Rated 2 out of 5 stars

The time for support to do anything besides upsell to more programs is terrible. Good luck for the average person navigating the UI, and better luck getting anything done within Deel itself. The onlin... See more

Company replied

Rated 1 out of 5 stars

After signling a contract starting 15th July 2025l, Deel stealthily changed my starting to 31st July when they countersigned the agreement. As the result I lost 2 weeks payment. After much compla... See more

Company replied

Rated 1 out of 5 stars

We booked in a call with Deel to explore moving across to their HR platform. The sales agent cancelled it without contacting us and fobbed us off using the reason "Invalid email address " which... See more

Rated 1 out of 5 stars

Got hired via Deel as a contractor by a company in Guatemala and they never paid me a single dollar in 4 months. When I tried to sue them, my lawyer told me it was impossible because Deel contracts... See more

Rated 1 out of 5 stars

It's been 2 months and the entire team of Deel, including their COO Dan cannot solve some bookkeeping errors and problems in the front-end of their platform. I have exchanged about 30-40 emails with v... See more

Rated 1 out of 5 stars

I had a terrible experience with Deel’s onboarding process. I was blocked simply for trying to create my account while traveling outside of Colombia. Even though I am a legitimate resident and my comp... See more

Company replied

Rated 1 out of 5 stars

The agreed payment is still past due even though Render Crew met all of their service obligations to Deel as specified in our contract. Little progress has been made despite several follow-ups and the... See more

Rated 1 out of 5 stars

The whole software is just a bunch of patched solutions tied together. You end up finding inconsistencies and incomplete features from here and there. The product lacks coherence and loses to Rippling... See more

Company replied

Rated 1 out of 5 stars

Do not use Deel for international salary receiving. Deel will get 5-7% of money if you send to your local bank account. They will show only 8-15 Pounds as a commission but in reality with all conver... See more

Rated 1 out of 5 stars

I'm a professional freelancer and one of my clients invited me to use Deel for contractual arrangements. The problem is that, since signing the contract and despite submitting times and gettin... See more

Company replied

Rated 1 out of 5 stars

Just a group of incompetent people. If you are looking for something very basic, maybe this will work. Don't even waste your time if you have an oversea project or something including expatriates. The... See more

Company replied

Rated 5 out of 5 stars

Deel.com has been a game-changer for managing my international payments as a freelancer! The platform is incredibly user-friendly, making it easy to set up contracts and track payments in one place. W... See more

Company replied

Rated 5 out of 5 stars

It’s a highly stimulating and dynamic company, with a lot happening all the time and things moving very fast. You’re encouraged to move quickly, take ownership, and put in the effort - and good work... See more

Company replied

Rated 5 out of 5 stars

One of the best customer support experiences of my life. Responses are rapid (within hours). The support team rotates shifts so I got a response in the late evening, and hand-off between team mem... See more

Company replied

Rated 5 out of 5 stars

Simplicity, and ease of use everyday! Most things that you usually ask for like proof of employment and others like leave applications all done from your phone.

Company replied


Company details

  1. Payroll Service

About Deel

Written by the company

Deel simplifies global HR for the entire workforce. Companies use Deel to build, manage, and pay global teams that stay compliant everywhere. With Deel, generate legal contracts that cover local labor laws in 150+ countries, offer flexible withdrawals, and enjoy 24/7 customer support. It’s powerful payroll, mobility, and HR built for the future of work.

Book a Demo
Login to Deel

Our products
Deel enables global hiring for companies of all sizes. We streamline compliance and payments through our contractor and EOR (employer of record) model. Deel's local expertise and in-house experts take care of international payroll, local regulatory compliance, global benefits, and more. We've helped pay over $4.5 billion to 260,000 workers around the world.

Our mission
At Deel, we believe talent is everywhere, but opportunity is not. To help millions of people work for the best companies in the world, we're building the infrastructure that enables teams to hire whoever they want without navigating complex paperwork.

Deel practices Genuine Care 💙
Care is our cornerstone value. No matter how you contact us, you can rely on 24/7 support at Deel Speed (one of our other values!). We're committed to providing a 5-star experience for all of our clients and customers, so that anyone, anywhere can rely on Deel for the global teams of the future.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 81% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

We’ve worked closely with Deel across…

We’ve worked closely with Deel across multiple markets, and what consistently stands out is their ability to combine speed with operational rigour.

Global hiring is complex. Compliance, payroll accuracy, local regulation, onboarding timelines — any weakness in those areas creates risk. Deel has built infrastructure that genuinely reduces that friction. Their platform is intuitive, their local compliance coverage is robust, and their response times are consistently strong.

What I particularly value is that they don’t just provide software; they operate as a strategic partner. Whether navigating multi-country expansion, advising on employment structures, or supporting fast-scaling teams, they bring clarity and confidence to what would otherwise be a fragmented process.

No system is perfect, but in terms of global EoR capability, payroll reliability, and platform maturity, Deel is operating at a high level.

If you’re scaling internationally and need both compliance certainty and execution speed, they are a serious operator in this space.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent services

Excellent services

February 12, 2026
Unprompted review
Deel logo

Reply from Deel

Thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback.

Rated 5 out of 5 stars

Deel is fantastic

Deel is fantastic. It is trustworthy and win my heart. I have quite an experience with Deel since 2025 and I firmly believe this will move on and we will be partner and friend! Together we move ahead and grow. Thanks Deel.

February 11, 2026
Unprompted review
Deel logo

Reply from Deel

Hi Jean,

Thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback.

Rated 5 out of 5 stars

Fast and user friendly

February 10, 2026
Unprompted review
Deel logo

Reply from Deel

Hi Milciades,

Thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback.

Rated 5 out of 5 stars

I was super amazed with the support…

I was super amazed with the support team and hiw fast and efficient they were at helping with my issues with the app. Big shout out to them! The app is amazing and pretty easy to set up and use. Will recommend to everyone i meet.

February 11, 2026
Unprompted review
Deel logo

Reply from Deel

Hi Charlie,

Thank you for taking the time to share your positive experience with our platform and customer service team. We are delighted to hear that you found our platform easy and convenient to use and that our customer service agent, was able to provide you with the assistance you needed. We appreciate your feedback and look forward to continuing to provide you with excellent service. Thank you for choosing Deel!

Rated 5 out of 5 stars

Simply straight forward

Simply straight forward

February 11, 2026
Unprompted review
Deel logo

Reply from Deel

Hi Allan,

Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us!

Rated 5 out of 5 stars

All I can say is Deel all the way…

All I can say is Deel all the way forever. Seamless services.

February 12, 2026
Unprompted review
Deel logo

Reply from Deel

Hi Phillip,

Thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback.

Rated 5 out of 5 stars

This is the best platform for any…

This is the best platform for any company out there that need to pay employees fee is very low and they pay to time you manage everything in on same place contract pay advance good reward I so please.

February 11, 2026
Unprompted review
Deel logo

Reply from Deel

Hi Mar bella,

Thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback.

Rated 1 out of 5 stars

I can't login to Deel, bad support

I can't login to Deel. I tried to get support. It's extremely difficult. I tried to email and got no response. I tried their what's app chat but it asked me to log in to my Deel account to verify which I couldn't. I scheduled a 15 minute video support meeting, joined, and waited for entire 15 minutes and nobody from Deel showed up. After I posted this review deel reached out to me which is good. But I am still waiting for my issues to be resolved.

February 10, 2026
Unprompted review
Deel logo

Reply from Deel

Hi Xiaoling,

Thank you for sharing your experience with us.

We’ve reached out to you via email to assist further and work toward resolving the login issue as quickly as possible.

Your feedback is important to us, and we’re committed to improving your experience.

Best regards,
Deel Team

Rated 5 out of 5 stars

Easy to use

Easy to use. It allows its clients around the world to link their local banks to withdraw funds from atms. Very pleased with the platform.

February 11, 2026
Unprompted review
Deel logo

Reply from Deel

Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us!

Rated 5 out of 5 stars

Deel always comes through with my…

Deel always comes through with my earnings, and it's hassle-free. The past part I mentioned about it is that I can track my payments.

February 11, 2026
Unprompted review
Deel logo

Reply from Deel

Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.

Rated 4 out of 5 stars

good app

good app, i like it

February 11, 2026
Unprompted review
Deel logo

Reply from Deel

Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have. Please schedule a 15-minute call with one of our experts at https://deel.cal.com/customer-support/support-reviews-and-complaints. This will help us improve your so far good experience and make it perfect.

Rated 5 out of 5 stars

Great experience.

Great experience.

February 11, 2026
Unprompted review
Deel logo

Reply from Deel

Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us!

Rated 5 out of 5 stars

Deel international payments very easy!

Deel makes it very easy for me to get my money fast to local banks. It even has several options with low fees and great exchange rates.

February 11, 2026
Unprompted review
Deel logo

Reply from Deel

Hi there,

Thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback.

Best regards,
Deel Team

Rated 5 out of 5 stars

Signing up was super easy

Signing up was super easy and didn’t take long at all. The steps were clear, and everything was explained in a simple way. I was able to create my account without any confusion or problems. The whole process felt smooth and straightforward, and I didn’t run into any technical issues. Overall, it was a quick and stress-free experience.

February 11, 2026
Unprompted review
Deel logo

Reply from Deel

Hi Hamisi,

Thank you for taking the time to leave a positive review! We're delighted to hear that you've enjoyed using Deel. Your feedback means a lot to us!

Best regards,
Deel Team

Rated 1 out of 5 stars

Horrible company

Horrible company. They will not pay back expenses even with documentation showing all of the required fields because its not an official invoice and only a confirmation which is all most major events give that I go to for work. They hold your 401K disbursement for 5 days before actually depositing it into your account. If you want to talk to the joke of customer service they offer it can take up to two weeks or if you get lucky you can get a call center that has no power to do anything. Save your payroll and find a company that understands people travel for work and need to get reimbursed or they are out of pocket.

February 10, 2026
Unprompted review
Deel logo

Reply from Deel

Hello Dan

We have seen your review and apologize for any inconvenience you've faced

To better understand your experience and work towards a resolution, we'd appreciate it if you could schedule a call with us at https://deel.cal.com/customer-support/support-reviews-and-complaints

We will actively check your support history to see if there's anything we can help you with before our call.

Your satisfaction with Deel's services is our utmost priority, so let’s have a quick chat and improve.

Best regards,

Deel

Rated 2 out of 5 stars

Find another EOR

The customer experience with Deel has been very low. High cost, constantly changing contact points, unclear invoicing, manual invoices to be paid, number of penalty fees, these were the elements that made me regret picking Deel. There are so many EORs out there, would recommend doing your research before choosing supplier (worked now with 2 other ones and have had much better experiences). Deel does have a good website and a responsive support, but doesn’t compensate for everything else we have experienced

February 1, 2026
Unprompted review
Deel logo

Reply from Deel

Hello,

Thank you for your feedback. We value your input.


Unfortunately, we can't locate your user account to address your concerns directly.

Your experience matters to us, and we wish we could assist you further.


If there's anything you'd like to discuss or any way we can enhance your experience, feel free to book a call with us at https://deel.cal.com/customer-support/support-reviews-and-complaints

We're here to help.

Appreciatively,
Deel

Rated 5 out of 5 stars

The platform is smooth and less hassle…

The platform is smooth and always reliable. Transactions are quick, with less hassle and virtually no downtime. It’s been a dependable solution for our payments.

February 10, 2026
Unprompted review
Deel logo

Reply from Deel

Hi Maribel,

Thank you for your positive review! We're thrilled to hear that you had a great experience with Deel! Your feedback means a lot to us and we look forward to assisting you again soon!

Best,
Deel

Rated 5 out of 5 stars

First time using Deel and is user…

First time using Deel and is user friendly and is topnotch compared to other similar services.

February 10, 2026
Unprompted review
Deel logo

Reply from Deel

Hi Lineth, we're so glad to hear that you are having a positive experience with Deel. Thank you for your kind words and for choosing us. We look forward to helping you in the future!

Rated 5 out of 5 stars

I had a great user experience Deel…

I had a great user experience Deel Support service was great and swift. It's simply service per excellence!

February 9, 2026
Unprompted review
Deel logo

Reply from Deel

We're so glad to hear that you had a positive experience with Deel. Thank you for your kind words and for choosing us. We look forward to helping you in the future!

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