dfyne.com Reviews 6,238

had a small issue with one of my orders, and Katie was absolutely amazing from start to finish. She helped me straight away, replied so quickly, and was incredibly kind and reassuring throughout. She... See more

The DFYNE customer service team are genuinely the best in the game. I religiously shop on DFYNE and the service from their team has been incredible every time . Chloe was amazing and on hand to help w... See more

I had an amazing experience with the customer service, to be precise with miss Shani. My impact shorts I bought from dfyne are my absolute favourite shorts to work out in, they are just so incredibly... See more

Fantastic gym wear, so comfortable and very flattering. Bought impact leggings and a signature hoodie which is so warm and looks great! Had a small issue but was resolve very quickly Brooke was very h... See more

I had a great experience with customer service thanks to Brooke. She was friendly, professional, and very helpful throughout the whole process. She responded quickly, answered all my questions clearly... See more

Although not very impressed with how long the shipping process on returns takes, I have been nothing short of impressed with the customer service. Louise helped me with checking the status of my retur... See more

discovered DFYNE while spending time in the U.S. I’m Italian and currently based in Arizona (Scottsdale area), and this brand stands out in gyms here immediately. Beyond the excellent fabri... See more

I had an issue with the quality and hole in my leggings after not having a response from my email, I DM’d the instagram account and a girl called Katie responded to me. She was extremely helpful and m... See more

Chloe was amazing! Unfortunately I had a situation where my shorts ripped mid squat after being fairly new (gave us a good laugh at least), I reached out to see if there was anything that could be don... See more

I had a great experience with DFYNE’s customer service. I reached out regarding an issue with one of my tops, and Katie was absolutely amazing—she responded quickly, was super kind, and immediately ar... See more

When I ordered from DFYNE, the shorts came in with a stain on them. However, when I reached out for support, Kayleigh got back to me almost immediately! She was super understanding and helpful. After... See more

Adele provided outstanding customer service! She was incredibly quick to respond, friendly, and efficient in resolving my issue. Everything was handled smoothly and professionally, and her prompt supp... See more

Amazing customer experience!! I had ordered a pair of Impact Leggings that may have been a size too small - They had unfortunately ripped in the glutes region fairly soon after my purchase. I email... See more

I ordered an outfit as a Christmas gift, however the size was wrong and I reached out to customer service as I did not have the return note or any of the original packaging. Thankfully, Kayleigh from... See more

First of all myself and my partner are huge supporters of DFYNE , we love love your collections. And we always looking forward to see any new collection that’s coming. I would like to pass on ou... See more

I had a quality issue with two pairs of leggings after very minimal use, but Dfyne’s customer service was amazing. Jacqueline handled my case quickly and professionally, and replacements were pro... See more

I love DFYNE—the brand and, above all, the color selection are simply fantastic. The quality impresses me every time. One small downside is that the sizes vary depending on the collection. That... See more

These ratings are fake as fuc! This company has the worst customer service I’ve ever experienced and I’m not the only one dissatisfied. Returned an item a month ago and haven’t heard a thing. Multiple... See more

Sent wrong order, emailed regarding this and had no response. Messaged them on Instagram and got a response that my missing order had been sent. Nearly 2 weeks later parcel still not arrived and an in... See more

First time ordering from DFYNE and I’m honestly not blown away. The tops are extremely thin — much thinner than I expected for the price — and don’t feel premium at all. The shorts are fine, but nothi... See more

Bought a top and bottom gym set for my daughter for Xmas. It didn’t fit so I arrange a return, dropping it off on 30/12/25. The item was confirmed delivered back to Dfyne on 07/01/26. Since then I’v... See more

They say you can size up or down but that’s not the case and unfortunately their returns process is not like they say at all. It’s been over a month since I sent back the package (was confirmed delive... See more

Awful experience on trying to return two items Taken two weeks and still have not got anywhere As advised, went onto return portal, put my details and the portal defaulted and would no... See more

Poor quality products and do not response to customer service support requests. Am posting this review hoping that someone from Dfyne finally contacts me back!!! I understand things sometimes go... See more

I bought 2 pairs of sweatpants around Christmas time. I'm so disappointed by quality control. Both of the pants have two different length legs. I expect that from SHEIN. Crazy work for $60-$75 sweatpa... See more

My husband bought me a pair of leggings as a gift, but unfortunately he purchased the wrong size. The tag fell off as soon as I tried them on because it was placed in a very inconvenient spot. We cont... See more

I’ve been a loyal Dfyne customer, but their service is shockingly bad. I returned an order on 3rd January - almost a month later, I’ve had no communication and still no refund. I’ve emailed twice... See more

“Amazing customer service! I was helped by Louise, and she was incredibly kind, responsive, and truly went above and beyond to help. She really listened, thought along with me, and made me feel valued... See more

Initially, I had an issue where I received the wrong item, and unfortunately I didn’t get any response from customer support for some time. After that, I contacted Adele directly via the email addre... See more

I love the DFYNE brand. Recently I had an issue with my impact leggings ripping at the seam. I had a great experience with DFYNE’s customer service, especially thanks to Adele. She was incredibly help... See more

Louise was very helpful in resolving a refund issue. My daughter LOVES dfyne workout wear so I got her a few pieces for Christmas. She needed different sizes so we returned and reordered. The process... See more

Order your items 2 months in advance otherwise you will be disappointed. Placed an order in November and didnt receive until January - was a Christmas present. The recipient had to open a print out of... See more

Besides how much I love DFYNE as a brand, their clothing and fast delivery service - the customer service stands out the most. Ames, in particular, has helped me in two different situations. Ames was... See more

Brooke was extremely helpful throughout the entire process. Even with a time zone difference, Brooke got back to me fairly quick with clear intentions of making things right. The process from start to... See more

ive had such a great experience with dfyne! Their products quality is amazing and their customer service as well. Ive had a bit of a weight gain recently, and my leggings have been struggling, but the... See more

Hello! I had a issue with the dfyne impact black leggings, the scrunch part ripped after wearing it a couple of times (although i ordered it 1 year ago)and I was really sad about it since i love... See more