Ordered 2 bars delivery estimate given 3 days. Sent a few emails enquiring on delivery no response. Asked my card company to obtain chargeback after 10 days succeeded. Suddenly got a tracking no. Good... See more
Company replied
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See what reviewers are saying
Verified
la photo ne donnait pas la vision importante du cote technique le transporteur UPS nul
Verified
tres rapide par contre faite attention a vos cartons qui s'ouvrent car trop fragile .
Verified
I'm pleased the part was perfectly packaged with no transport related damage. It arrived on the date predicted. Thank you.
Company details
Written by the company
Vous êtes client chez DISTRIAUTO ? Votre opinion nous tient à cœur, et nous serions ravis de connaître votre avis. Nos équipes s’engagent chaque jour pour vous offrir le plus grand choix de pièces auto neuves aux meilleurs prix. Le service après-vente et notre équipe commerciale sont à votre disposition quotidiennement pour répondre à vos besoins. Nos experts informatiques travaillent sans relâche pour optimiser le site et assurer une correspondance précise entre les pièces et les véhicules. Notre priorité : votre satisfaction.
Contact info
France
- distriauto.fr
3.9
Great
11K reviews
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Verified
Verified
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Verified
Reply from Distriauto.fr
We’re sorry to hear that you haven’t received your order yet. Please open a ticket with our after-sales service via your client area so we can investigate your delivery and resolve this issue as quickly as possible. Thank you for your patience.
Verified
Absolutely fantastic
Absolutely fantastic, and I’m not easily pleased, great choice of brands, price is spot on, and very very reliable, if like me you got fed up with your part supplier charging over the top for sometimes very poor parts, can honestly recommend you give these a try, a very professional out fit 👍
January 3, 2026
Verified
Item delivered on time
December 16, 2025
Still haven't received my order yet
Still haven't received my order yet
October 1, 2025
Unprompted review
Reply from Distriauto.fr
We're sorry to hear that you still haven't received your order. To help you as quickly as possible, please open a support ticket through your client account if you haven't done so already. This will allow our after-sales team to verify your order status and prioritize your request. Thank you for your patience.
Verified
tres rapide par contre faite attention…
tres rapide par contre faite attention a vos cartons qui s'ouvrent car trop fragile .
September 27, 2025
Verified
Bonne execution
September 27, 2025
Verified
la photo ne donnait pas la vision…
la photo ne donnait pas la vision importante du cote technique
le transporteur UPS nul
September 28, 2025
Verified
Achat conforme à la description 👍 je…
Achat conforme a la description 👍 je recommande. En revanche l'expédition à été un peu long.
September 15, 2025
Verified
good price and service
August 9, 2025
Avoid this site at all costs!!!
JP Group 1230404410
05025068185901N
One and half month have passed since I placed my order on distriauto.fr website! No spare part, no money back, nothing. Only a lot of problems!
August 4, 2025
Unprompted review
Reply from Distriauto.fr
We're sorry for the delay and the inconvenience you've experienced. It appears your order has taken longer than expected, and we understand your frustration. If you haven’t already done so, please open a ticket with our after-sales team so we can investigate your case further. If a ticket is already open, rest assured that your issue is being prioritized and our team is working on a swift resolution. Your patience is appreciated.
Verified
Experience was horrible
Experience was horrible, they never shipped my order and it's a pain to get reimbursed.
They do drop shipping marking every item "in stock" but not having anything in actual stock, only asking other distributors to send the order (literally drop shipping)
So dates are unreliable and I believe that my order and my piece was out of stock and that's why I never received it.
I wish they could reimburse me faster,
Hopefully they accept PayPal and order through PayPal and I should easily claim my money back.
June 16, 2025
Unprompted review
Reply from Distriauto.fr
We're really sorry for the inconvenience you've experienced. It sounds like your order wasn’t shipped as expected and the reimbursement process has been frustrating. Our order fulfillment can sometimes involve drop shipping, which may affect delivery times, but this in no way should leave you without support.
Could you please open a ticket with our after-sales service? This way, our team can immediately look into your case and work on resolving the issue while ensuring that your refund request is handled appropriately.
Thank you for your understanding, and we appreciate your feedback as it helps us improve our service.
Useless after sales customer service
I bought a pair of Bilstein shock absorbers for my VW Caddy. The price was good and the parts arrived quickly. However less than two years later one of the shock absorbers is not working properly. As this is within the warranty period for the product I contacted Distriauto. However as other people have commented trying to get hold of someone who will actually deal with the issue is impossible. I need a warranty refund, but I can't get hold of anyone to organise this. Absolutely appalling customer service. I have advised Bilstein of the situation to see if they can help.
May 31, 2025
Unprompted review
Reply from Distriauto.fr
We're sorry to hear about the difficulties you've experienced with our after-sales service. It’s important to us that your warranty claim is handled swiftly. If you haven’t already, please open a ticket through your customer account so that our after-sales team can review your case as a priority. If you've already opened a ticket, rest assured your request will be escalated internally. We appreciate your feedback and are committed to improving our service.
Verified
Embrayage conversion 4p Mercedes Vito w639
Embrayage conversion Mercedes Vito compatible. Conversion de une embrayage bimasse en embrayage mono massé. Envoyé rapide. Très satisfait.
May 25, 2025
Verified
perfect deal
May 13, 2025
Verified
Verified
Excellent.
April 19, 2025
Verified
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