You don't want a giving platform. You want a partnership that will help fully fund your mission. Donorbox provides organizations with just that. A true partnership that will help you "go" as you "grow... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This platform is easy to set up, allows you to create new campaigns fast, and helps users make one time or recurring donations. While keeping a log of all donations, donor box also allows for the abil... See more
I cant get the payment processor connected through the links provided. Even though I am able to send myself money via Stripe, I can NEVER connect Stripe to Donorbox. I was told that this typically... See more
My first experience with Donorbox was to create a simple donate button for our website. It was very easy and took only a few minutes. There's a handy checklist when creating a campaign to ensure you'v... See more
Company details
Written by the company
Donorbox is an all-in-one fundraising platform designed to help nonprofits overcome key challenges like donor drop-off, limited resources, and the need for sustainable growth. With fast, easy-to-use donation forms, an AI-powered CRM, and seamless in-person giving options like Donorbox Live™ Kiosk, we empower organizations to maximize donations, build lasting donor relationships, and streamline their fundraising efforts – online and on-location. Join 100K+ nonprofits who trust Donorbox to grow their impact and sustain their mission.
Contact info
1520 Belle View Blvd #4106, 22307, Alexandria, United States
- [email protected]
- donorbox.org
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A Better Giving Experience in One Form
The OmniGive Form made it much easier for our supporters to choose how they want to give. Having multiple giving options in one simple form reduced confusion and helped more donors complete their donations. It’s been a practical upgrade for both our donors and our team.
Easy Donor Management
Managing donor information became much easier after switching to Donorbox. Everything stays in one place, and the system feels clean and well designed. We now have a better understanding of donor behavior, which helps us build stronger relationships.
Perfect for Event Fundraising
The Live Kiosk feature completely transformed our annual gala. Guests were able to donate instantly without needing their phones, and setup only took a few minutes. We raised more funds than ever before. This in-person giving option is a game-changer for events and gatherings.
Helped Us Build More Consistent Support
The recurring donation upsell made a noticeable difference in how supporters give to our organization. Many donors now choose to give monthly without us having to push or follow up.
Donorbox improved our online giving experience.
Supporters complete donations faster and with fewer issues. The forms look clean and professional. We like how donor information stays organized. It helps us follow up properly and build long term relationships that support our cause over time.
Built for Faith Communities
We switched to Donorbox last year and saw results almost immediately. The platform is intuitive enough that our volunteers picked it up quickly, and our recurring donations increased significantly. The pricing works well for our tight budget. We highly recommend it for faith-based organizations.
Stress Free Fundraising
Fundraising feels far less stressful since switching to Donorbox. Everything works as ed and saves us valuable time. Our supporters often mention how easy the donation process is, and appreciate how organized the platform feels. It helps us run campaigns smoothly while staying focused on creating real impact.
Everything works smoothly from start to finish.
We rely on Donorbox for our day-to-day fundraising, and it’s been a dependable tool for our team. Donation tracking is clear and accurate, which means fewer issues to troubleshoot. We’re now able to spend more time focusing on our community and less time managing fundraising logistics.
Simple and Effective for Small Nonprofits
Our small animal rescue needed an affordable donation system. Donorbox made everything incredibly easy to set up. The forms work perfectly on our website. Donors love how quick the process is. We finally have a professional fundraising solution.
Such an Easy Way to Donate
Donorbox really made giving so easy for our supporters. The donation form is quick and simple to use, and we noticed more people donating right away because of it.
Great for Building Donor Trust
Donation pages look clean and secure. Supporters felt confident while giving. This helped increase repeat donations and strengthened our overall community base.
Building Donor Confidence and Trust
The clean, secure feel of Donorbox's donation pages has made a real difference for our supporters. In the world of online giving, trust is everything. Donors feel confident their information is safe, which has directly contributed to a welcome increase in repeat donations and strengthened our relationship with our community.
Perfect for Juggling Multiple Fundraising Campaigns
As a community arts organization, we often have several projects fundraising at once—for a new gallery exhibit, a children's workshop, and operational costs. Donorbox has been excellent for keeping these campaigns distinct and organized. It provides clear reporting for each, which helps us focus our energy where it's needed most.
A Reliable Platform for Our Congregation's Giving
Our church uses Donorbox for everything from weekly tithes to special fundraising drives.The fee structure is transparent which we appreciate. Despite minor aesthetic concerns the platform functions well and helps us maintain steady financial support from our congregation.
Seamless Reporting That Fits Your Workflow
Board meetings require detailed fundraising analytics and clear reporting. Donorbox generates comprehensive reports automatically every month. The dashboard shows trends that help guide strategy decisions. Export functions work perfectly with our existing spreadsheets.
Great experience with Donorbox
Great experience with Donorbox. After signing up, their team reached out and walked us through setting up donation forms and the CRM. Their support was helpful and personal, and the platform worked for us with no upfront cost. While we’ve seen mixed reviews from others, our use has been smooth and valuable, especially for recurring donations.
Dropped the ball on closing down the scams.
Obvious scam fundraiser being supported by them, but they won't take it down. (ticket ref 219582)
Do your own checks people.
Fast Setup Process
Setting up donation forms on DonorBox is very fast. I was able to launch our campaign in minutes without technical skills. The quick start helps our nonprofit begin fundraising immediately. It allows us to focus on our mission.
The Platform to Simplify Your Donations
We were referred to Donorbox by another organization in our network, and it’s been a fantastic fit for our educational nonprofit. The platform is intuitive, and our donation volume has seen a healthy increase since we switched.
Great for Building Donor Trust
Using DonorBox improved how donors see our organization. The donation pages look clean and secure. Supporters felt confident while giving. This helped increase repeat donations and strengthened our overall community base.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








