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Company details

  1. e-Commerce Service
  2. Electronics Wholesaler

Written by the company

🚀 Welcome to dxdeals.com! You'll find the coolest and unbeatable deals! 💻📱 Discover the latest tech gadgets from Phones, Cameras and beyond at prices that won't break the bank! 💸 DxDeals | DxDeals Dubai | DxDeals Saudi Join us on a tech-savvy journey and experience shopping like never before! 🌟 #TechTrends #Electronics #ShopSmart 🎉 🛍️ Shop 💰 Save 😊 Smile


Contact info

3.0

Average

TrustScore 3 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

They are fruad they'll take your money…

They are fruad they'll take your money and never reply via WhatsApp or phone or email
To prove my case there are the details
Order number DXOM6000002_1761300328
Date 24.10.2025
Purchased OnePlus 13 5G Dual SIM (1TB, 24GB RAM

The merchant acknowledged my refund request but never provided a refund reference or payment, and they have since stopped responding.

Be aware never never purchase anything from them.

October 24, 2025
Unprompted review
Dxdeals logo

Reply from Dxdeals

Referring to the matter as “fraud” is unnecessary and inaccurate — this is simply a routine refund process in progress.

Would like to clarify that every email and message have been duly responded. Any messages received outside business hours were addressed promptly the following morning. So it is not true to state that there was no response.

Your order cancellation and refund request have already been processed and confirmed. Online payment refunds are routed through the payment gateway, and the credit typically reflects in your bank or card account after a short processing period. This timeline is managed by the payment processor and not by us directly.

Request your patience as the refund reaches your card or account within the next few working days.

Rated 5 out of 5 stars

What impressed me most about DxDeals

What impressed me most about DxDeals.com wasn’t just their competitive pricing or product range, but the level of genuine customer care they offer after the purchase is complete. I bought the new iPad Pro for my work-from-home setup and everything from order placement to delivery was seamless.

Customer support level of service is so rare now. Honestly, I trust DxDeals more than most big-name retailers after this experience. Top marks for support and responsibility.

July 10, 2025
Unprompted review
Rated 1 out of 5 stars

Very bad service!

I've ordered a product that was broken after 3 days.

Of course this can happen, so they took the product for inspection.

After a few days I got the product back and it was still broken. Exactly the same issue. Nothing fixed at all. So they took it in again.

I've told them that I need to product to do my work and asked about how long it will take. They cannot give any clarity and it's been 11 days already ...

I've asked them for a refund instead of a new product so I can buy a new one, since I need it for work.

Hope after seeing this review they will finally give me a solution.

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

Fast service

Fast service, fast replies, offered next day delivery with on spot delivery time as promised!
Product is factory sealed

June 22, 2024
Unprompted review

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