Verified
Very Friendly staff. Lots of people willing to help. Had my order ready to go. St Catherine’s location A+
Company replied
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See what reviewers are saying
Verified
The part ordered 06DEC2024, emailed fastek on 09DEC2024 and inquired about the status of the order#58622 for an ETA. Harry Klassen replied with apologies to the delay and was sent on 10DEC2024 and re... See more
Verified
Shipping was very quick, I got my order within a few days of purchasing! The only problem was how the package arrived. The box was very damaged upon arrival to my address. It was ripped and damaged on... See more
Company replied
Verified
I ordered a new tool belt and a couple other odd and ends from Fastek because the prices were unbeatable. I ordered online and was truthfully shocked at the speed of their shipping. Everything was at... See more
Company details
Written by the company
Serving Canada's construction industry since 1993! Expert advice and exceptional customer service; everything from tools and fasteners to service and repairs. Conveniently located in St. Catharines, Hamilton, and Barrie Ontario, with free shipping Canada-wide on most orders over $250.
Contact info
42 Scott St W, L2R1C9, St Catharines, Canada
- 1-800-570-2211
- fastek.ca
Verified
Milwaukee packout
Very Friendly staff. Lots of people willing to help.
Had my order ready to go. St Catherine’s location A+
January 18, 2026
Reply from Fastek Inc
Appreciate the positive review.
Verified
Talked to a guy on phone before…
Talked to a guy on phone before ordering and he was very helpful
January 13, 2026
Reply from Fastek Inc
Glad we could help answer your questions before placing your order!
Verified
Product was in stock locally and ready…
Product was in stock locally and ready for pick up fast. Adam at the St. Catharines branch was great to deal with
January 8, 2026
Reply from Fastek Inc
Appreciate the review. As always, looking forward to server you again.
Verified
Great store
Good prices, they carried out my order without me needing to ask, friendly service.
December 30, 2025
Reply from Fastek Inc
Thanks for the 5-star review! Thrilled our prices were right, helpful service, and friendly team. See you again soon!
Verified
Reply from Fastek Inc
Great to hear! Thanks for the review!
Verified
Order was filled quickly but damaged box upon arrival
Shipping was very quick, I got my order within a few days of purchasing! The only problem was how the package arrived. The box was very damaged upon arrival to my address. It was ripped and damaged on the entire one side. A very big hole is visible on the cardboard shipping box.
December 23, 2025
Reply from Fastek Inc
We are glad the contents of your package arrived undamaged at least. Unfortunately packaging damage once it leaves our warehouse is out of our hands.
Nonetheless, we have issued a coupon to your account to use on your next purchase.
Verified
Reply from Fastek Inc
Appreciate the review! Glad we were able to supply what you needed and fast.
Verified
Verified
Verified
Got exactly what I ordered
Got exactly what I ordered, very quickly! I’ll gladly shop here again!
September 25, 2025
Verified
Always great to deal with
September 8, 2025
Reply from Fastek Inc
We really appreciate your support and look forward to helping you again anytime!
Verified
I had never purchased from Fastek…
I had never purchased from Fastek before. glad i did. great prices. fast shipping. product just as promised. easy. will make more purchases at Fastek!
August 12, 2025
Reply from Fastek Inc
We're glad you did too, and we appreciate the kind words about your journey. We are here when you're ready for your next purchase.
Verified
Reply from Fastek Inc
Appreciate the positive feedback! We strive to deliver the best!
Verified
Excellent customer service
Ordered a tool belt from Fastek and I had mistakenly ordered the wrong size. Reached out and was met with the best customer service I have ever encountered. Shout out to Adam @ St. Catharines location!
July 2, 2025
Reply from Fastek Inc
Thanks for the awesome review! Glad we could get you sorted out, and we’ll be sure to let Adam know you gave him a shout-out.
Appreciate you choosing Fastek!
Verified
Verified
Easy, Quick and Very Good Price
Product was easy to find on website. Very good price. Easy to order and got confirmation. Next day received phone call that items were ready to pick up. At time of pickup, staff was pleasant and quick to retrieve item. So smooth! Will ome back again!
April 4, 2025
Reply from Fastek Inc
Appreciate the great feedback! Glad to hear the order process was smooth and quick — that’s exactly what we aim for. We know your time’s valuable, so we’re always working to make things fast, easy, and hassle-free.
Looking forward to helping you out again soon!
Verified
Super kind staff
Super kind staff! Helped me pick out the right thing I was looking for, for my finances birthday. No one made me feel dumb or silly when I was asking questions. They then proceeded to call me back and let me know that there was a sale on the item that I wanted so that I could get the cheaper price.
March 17, 2025
Reply from Fastek Inc
Thank you! We're glad we could help you find the perfect gift and get the best deal. We appreciate your support and hope to see you again!
Verified
Reply from Fastek Inc
Thanks so much! Glad to hear everything arrived on time and the product is working great.
Verified
Great communication from staff…from…
Great communication from staff…from sales to shipping. Shipping was prompt.
February 10, 2025
Reply from Fastek Inc
Thanks so much! Glad you had a great experience from start to finish.
Verified
Reply from Fastek Inc
Glad to hear it! Thanks for your support—we appreciate it!
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