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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and genuine interest in helping them achieve the best outcomes. People appreciate the clear, simple explanations and the prompt responses to questions, highlighting that nothing ever feels like too much trouble. Consumers feel supported by the team's attention to detail, proactive advice, and genuine care, which makes the entire process stress-free. The company is also commended for its expertise in tax laws, deductions, and financial strategies. Reviewers highlight the team's responsiveness and the feeling of being valued, not just treated as another file. Clients express confidence in the company's ability to handle complex tax problems and appreciate the proactive advice provided to support their business needs. Many reviewers have been long-term clients, attesting to the consistently professional, timely, and reliable service they have received over the years.

Based on these reviews

Rated 5 out of 5 stars

From the very start they were professional, knowledgeable, and genuinely interested in helping us achieve the best outcomes. They explained everything in clear, simple terms and were always quick to r... See more

Rated 5 out of 5 stars

Reliability and security are particularly important for this type of business. Findex has done this well for many years. Staff are very helpful and quick to sort out any problems. It's also good to, m... See more

Rated 5 out of 5 stars

Danielle was fantastic and has been amazing over the last years we have meet with her. Nothing is a bother and she will help out or ask others when we have any questions to ask. Danielle is happy to r... See more

Rated 5 out of 5 stars

An absolutely incredible accounting firm who has transformed the way we manage our finances. From the beginning, the level of professionalism, precision, and insight that gave us immediate peace o... See more

Rated 4 out of 5 stars

My connection with Findex is with Shane H. I have found Shane to always 'bend over backwards' to help with whatever situation arises. nothing is too hard to resolve.

Rated 5 out of 5 stars

I have used Findex in Dalby for a number of years now. They are always very welcoming when you arrive or on the phone. My experience with various accountants when we had a tricky tax problem to solve... See more

Rated 5 out of 5 stars

I have been with this Company for many years and l think it speaks volumes as to why l think so highly of them. I have had over the years extremely good Advisors who have always had my best interes... See more

Rated 5 out of 5 stars

An absolutely professional company we have worked with for over 20 years. The staff are knowledgeable, easy to deal with and meet all of our deadlines. They are proactive with advice and can support a... See more

Rated 5 out of 5 stars

I have dealt with Findex for many years. I have always found them to be professional and efficient. The staff are knowledgeable, congenial and only too happy to explain processes.

Rated 5 out of 5 stars

I have been with Findex (formerly Mahoney Gavens and Crowe-Horwath) for the past 24 years. Their service has been consistently professional, timely and reliable throughout the years so I think I will... See more

Rated 5 out of 5 stars

I have just come across to Findex Lismore office and I highly recommend moving to them. The service if prompt and professional. Thank you findex and the staff member I delt with Anita.

Rated 5 out of 5 stars

Having been a client of Findex for many years I can vouch for their services and I am a very satisfied client. I have been happy with not only their professional financial guidance but on a personal... See more

Rated 5 out of 5 stars

I have been with Findex, Armidale for a number of years. They are professional, helpful and thorough. Highly recommended when you are in need of accounting advice!

Rated 5 out of 5 stars

Very friendly and helpful. Would recommend there services. Being able to do things online is easy and very convenient.

Rated 5 out of 5 stars

In the complicated area of tax, Findex and their very experienced staff make the whole process a positive and easy to understand experience. Always prompt and efficient, it makes doing my Tax retur... See more

Rated 5 out of 5 stars

The home visit was so helpful for me as I wasn't able to be away from home for too long (I care for an elderly person).

Rated 5 out of 5 stars

Service is excellent. Very prompt Communication is great Solves our queries and problems to our satisfaction Back up service is above reproach.

Rated 5 out of 5 stars

The team at Tenterfield Findex (Kristen, Lauren and Jess) were very professional and knowledgeable where our taxation matters were concerned. We had only decided this year to give Findex Tenterfield a... See more

Rated 5 out of 5 stars

findex has been there for us in tax time for many years now. we are very happy with their overall service and helping us beat the taxman bills. thank you very much leanne S

Rated 5 out of 5 stars

Patient, knowledgeable advisors who a delight to deal with. My personal advisor, Simon McGuirk is excellent and very accessible to my wife and I.

Rated 5 out of 5 stars

Lee is very easy to communicate with and very empathic with my needs. She understands my financial position well and I feel very comfortable with the suggestions/changes which were fully discussed... See more

Rated 5 out of 5 stars

I have a very good partner managing my affairs, which is essential. She is also supported well by a competent associate.

Rated 5 out of 5 stars

We have no single experience as we have been clients of Findex for many years and have always received expert and professional advice from their financial advisers and accountants. Highly recommended.... See more

Rated 5 out of 5 stars

Rob at Findex has been unfailingly helpful, knowledgeable, polite and friendly. I feel supported and secure in my retirenent transition and highly recommend the company.

Rated 5 out of 5 stars

Have been working with Findex and its predecessors in NW Tasmania for more than 40 years and found their professionalism and sound advice from the Smithton, Burnie and Devonport offices second to none... See more

Rated 5 out of 5 stars

Lachlan was very professional with me always available to answer questions and offer support.i would recommend Lachlan very much and findex

Rated 5 out of 5 stars

We have always had a great relationship with whoever is at Findex, All the staff are professional and very helpful

Rated 5 out of 5 stars

I have been with Findex for many years. They have always been friendly and helpful. Very nice people to deal with.

Rated 5 out of 5 stars

Damian Smith Experienced professional Excellent communicator Understands business Invaluable business and tax advice / services


Company details

  1. Accounting Firm
  2. Accountant
  3. Alternative Financial Service
  4. Bookkeeping Service
  5. Financial Consultant
  6. Non-Bank Financial Service

Information provided by various external sources

Findex is one of Australasia’s leading provider of integrated financial advisory and accounting services.


Contact info

4.8

Excellent

TrustScore 5 out of 5

65 reviews

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Rated 5 out of 5 stars

Trust, Knowledge and Commitment

I have entrusted Findex with my late mother's investments for over a decade, and my own now for many year. I find the company and advisors knowledgeable and committed to ensuring the best financial advice and investment strategy for wealth management.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful people for a whole of financial approach.

I have used Findex in Dalby for a number of years now. They are always very welcoming when you arrive or on the phone. My experience with various accountants when we had a tricky tax problem to solve was very very good. They worked as a team to solve it for me. My normal accountant Sean is very knowledgeable and is willing to assist me with any questions I might have. If he can’t answer at the time he will get back to me in a timely manner. He will also tell me if he can’t advise me on something but let me know what to do to get answers. I like his honesty the most. He is wonderful to work with. Everyone I have dealt with there have been wonderful in their treatment of me as a client and their willingness to help with my financial situation. I highly recommend them as a whole of approach to financial management. Thank you.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Tax time made easy

I have dealt with Findex for many years. I have always found them to be professional and efficient. The staff are knowledgeable, congenial and only too happy to explain processes.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Damian Smith

Damian Smith
Experienced professional
Excellent communicator
Understands business
Invaluable business and tax advice / services

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Service is excellent

Service is excellent.
Very prompt
Communication is great
Solves our queries and problems to our satisfaction
Back up service is above reproach.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

The team at Tenterfield Findex…

The team at Tenterfield Findex (Kristen, Lauren and Jess) were very professional and knowledgeable where our taxation matters were concerned. We had only decided this year to give Findex Tenterfield a go after having been with our previous accountant, (who was retiring from his business) for over 25 years. We were initially hesitant to be starting with a new accountant but have been very impressed by Tenterfield Findex and wouldn't hesitate to recommend them to anyone.

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

A smooth tax time.

In the complicated area of tax, Findex and their very experienced staff make the whole process a positive and easy to understand experience. Always prompt and efficient, it makes doing my Tax return an easy and stress free experience. Highly recommend.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, timely, personal advice. Decades of trustworthy financial advice from their Townsville office.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Peace of Mind with Findex

Rob at Findex has been unfailingly helpful, knowledgeable, polite and friendly. I feel supported and secure in my retirenent transition and highly recommend the company.

November 11, 2025
Unprompted review

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